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Astara Hotel Balikpapan

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1 bedroom, minibar, in-room safe, desk
View from Room

Overview of Astara Hotel Balikpapan

Astara Hotel Balikpapan

3.5 out of 5
Guests rated this property 3.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
Jalan Jendral Sudirman, No. 47, Balikpapan Superblock, Balikpapan, East Kalimantan, 76114

Explore the area

  • Popular LocationE Walk1 min drive
  • Popular LocationPlaza Balikpapan9 min drive
  • Popular LocationBekapai Garden11 min drive
  • AirportBalikpapan (BPN-Sepinggan Intl.)19 min drive

Choose dates to view prices

About this area

Balikpapan

Astara Hotel Balikpapan is located in Balikpapan. E Walk and Plaza Balikpapan are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Bekapai Garden and Pantai Monpera.

What's nearby

  • E Walk - 1 min drive
  • Plaza Balikpapan - 9 min drive
  • Bekapai Garden - 11 min drive
  • Monument Perjuangan Rakyat - 13 min drive
  • Pantai Monpera - 17 min drive

Getting around

  • Balikpapan (BPN-Sepinggan Intl.) - 20 min drive

Restaurants

  • Aqva – Restaurant offering international cuisine. Serves breakfast, lunch, and dinner daily.
  • Palm Bar and Lounge – Restaurant with a bar offering international cuisine. Open daily.
  • Water Front Beach Club – Restaurant with a bar offering international cuisine. Serves breakfast, lunch and dinner daily.

About this property

Astara Hotel Balikpapan

3.5-star hotel with 3 restaurants and free valet parking
Along with 3 restaurants, this smoke-free hotel has an outdoor pool and a bar/lounge. Free WiFi in public areas and free valet parking are also provided. Additionally, 24-hour room service, a business center, and concierge services are onsite. All 527 soundproofed rooms feature free WiFi and 24-hour room service. For a bit of entertainment, guests will find LED TVs with cable channels, and other amenities include minibars and coffee makers.
Astara Hotel Balikpapan offers 527 air-conditioned accommodations with minibars and safes. LED televisions come with cable channels.

Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • 3 restaurants
  • 1 bar
  • 24-hour room service

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Raised toilet seat
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower

Entertainment

  • Cable channels
  • LED TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Safe
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from June 1 2021 to October 1 2021 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • Shuttle services

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 380000.0 per day

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: IDR 120000 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: IDR 380000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Astara Hotel
Astara Balikpapan
Astara Hotel Balikpapan Hotel
Astara Hotel Balikpapan Balikpapan
Astara Hotel Balikpapan Hotel Balikpapan

Frequently asked questions

Overall score and ratings

3.2
Rating 5 - Excellent. 0 out of 6 reviews
5 - Excellent 0%
Rating 4 - Good. 3 out of 6 reviews
4 - Good 50%
Rating 3 - Okay. 2 out of 6 reviews
3 - Okay 33%
Rating 2 - Poor. 0 out of 6 reviews
2 - Poor 0%
Rating 1 - Terrible. 1 out of 6 reviews
1 - Terrible 17%

3.5/5

Cleanliness

3.8/5

Staff & service

3.3/5

Property conditions & facilities

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

3/5 Okay

Liked: Staff & service
New hotel already showing its wear.
I couldn’t get mobile phone reception in my room and there are no fitness facilities onsite. Staff are helpful and friendly but rooms are noisy as the rooms and hallway are all tiled and not sound proof.

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is great . hanya breakfast nya kurang aneka ragam ... macam2 nya Customer pasti suka kalo breakfast nya ber aneka ragam . Itulah cara menarik banyak customer . Kalo sudah bisa seperti itu penilaiannya sangat excellent .
Stayed 4 nights in Dec 2017

1/5 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019