Travelers find a perfect retreat at this Balikpapan hotel where aromatherapy sessions, poolside relaxation, and international dining create moments of comfort
In bustling Balikpapan, Astara Hotel offers a peaceful escape with an outdoor pool and Turkish bath/hammam. Enjoy diverse international dishes at three restaurants or hydrotherapy treatments at the spa. Amenities include in-room WiFi, free parking, and direct shopping access.
Located in Balikpapan, Astara Hotel Balikpapan is in the city center and near the beach. The area's natural beauty can be seen at Bekapai Garden and Pantai Monpera, while Aquaboom Waterpark and BSB Beach are popular area attractions. E Walk and Pentacity Mall are two other places to visit that come recommended. Take an opportunity to explore the area for water adventures such as water tubing and other activities like skiing. Visit our Balikpapan travel guide
Jalan Jendral Sudirman, No. 47, Balikpapan Superblock, Balikpapan, East Kalimantan, 76114
What's nearby
E Walk
1 min walk - 0.1 km
Pentacity Mall
3 min walk - 0.3 km
Aquaboom Waterpark
5 min walk - 0.4 km
BSB Beach
6 min walk - 0.6 km
Plaza Balikpapan
5 min drive - 3.1 km
Getting around
Balikpapan (BPN-Sepinggan Intl.)
23 min drive
Restaurants
Hetea
1 min drive
Solaria
1 min drive
Excelso E-walk
1 min walk
New Star Kopitiam
1 min drive
Hokben
1 min walk
About this property
Astara Hotel Balikpapan
Family-friendly hotel near E Walk
Located close to Pentacity Mall and Aquaboom Waterpark, Astara Hotel Balikpapan provides an attached winery, free water park access, and a poolside bar. For some rest and relaxation, visit the Turkish bath/hammam, and indulge in a detox wrap, a facial, or thalassotherapy. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. In addition to a terrace and a shopping mall on site, guests can connect to free in-room WiFi, with speed of 25+ Mbps.
You'll also find perks like:
An outdoor pool
Free self parking and valet parking
Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-out
Luggage storage, a banquet hall, and water sports equipment
Room features
All 527 rooms offer comforts such as premium bedding and air conditioning, in addition to perks like free WiFi and safes.
Available in all rooms: Free WiFi and wired internet
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi and wired internet
Parking and transportation
24-hour roundtrip airport shuttle on request for a surcharge
Beach shuttle (surcharge)
Free secured, covered self parking on site
Free secured, covered valet parking on site
Food and drink
Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 121,000 per person
3 restaurants
A bar/lounge
A poolside bar
Couples/private dining
Restaurants on site
Aqva
Palm Bar and Lounge
Water Front Beach Club
Things to do
Free water park
Gym
Outdoor pool
Shopping mall
Water sports equipment
Winery
Family friendly
Free babysitting
Free water park access
In-room refrigerator
Laundry facilities
Outdoor pool
Soundproofed rooms
Conveniences
24-hour front desk
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Proposal/romance packages
Tour and ticket assistance
Turndown service
Business services
24-hour business center
5 meeting rooms
Conference center
Outdoors
Direct access to the beach
Garden
Terrace
Spa
Aromatherapy
Ayurvedic treatments
Body scrubs
Body wraps
Detox wraps
Facials
Hydrotherapy
Manicures/pedicures
Reflexology
Thalassotherapy
Turkish bath
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Elevator (79 inch wide door)
Front entrance ramp
Phone accessibility kit
Visual fire alarm
Well-lit path to entrance
More
Banquet hall
Built in 2017
Designated smoking areas
Room amenities
Bedroom
Blackout drapes
Premium bedding
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Slippers
Towels provided
Entertainment
LED TV with cable channels
Food and drink
Coffee/tea maker
Electric kettle
Espresso maker
Free bottled water
Minibar
Paper towels
Refrigerator
Room service
More
Air conditioning
Connecting rooms available
Desk
Electrical adapters
Heating
Iron/ironing board on request
Phone
Safe
Soundproofed rooms
Window screens
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately IDR 121000 per person
Airport shuttle fee: IDR 550000 per vehicle (one-way, maximum occupancy 4)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Bed sheets fee: IDR 0 per bed, per night (or guests may bring their own)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
Pool access available from 7:00 AM to 8:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Property is also known as
Astara Hotel
Astara Balikpapan
Astara Hotel Balikpapan Hotel
Astara Hotel Balikpapan Balikpapan
Astara Hotel Balikpapan Hotel Balikpapan
Frequently asked questions
Does Astara Hotel Balikpapan have a pool?
Yes, this property has an outdoor pool. Pool access is from 7:00 AM–8:00 PM.
How much does it cost to stay at Astara Hotel Balikpapan?
As of 2026/3/6, prices found for a 1-night stay for 2 adults at Astara Hotel Balikpapan on 2026/3/7 start from NT$1,780, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Astara Hotel Balikpapan pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking and valet parking are free at this property.
What time is check-in at Astara Hotel Balikpapan?
Check-in start time: 2 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).
What time is check-out at Astara Hotel Balikpapan?
Check-out is at noon. Late check-out is available for a fee (subject to availability).
Does Astara Hotel Balikpapan provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of IDR 550000 per vehicle applies.
Where is Astara Hotel Balikpapan located?
Offering direct access to the beach, this Balikpapan hotel is in the city center and within 2 mi (3 km) of E Walk, Aquaboom Waterpark, and Pentacity Mall. BSB Beach and Bekapai Garden are also within 6 mi (10 km).
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Astara Hotel Balikpapan Reviews
5.8
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.4
Cleanliness
9.4
Location
6.2
Staff & service
5.8
Property conditions & facilities
Rating 10 - Excellent. 0 out of 11 reviews
10 - Excellent
0
Rating 8 - Good. 3 out of 11 reviews
8 - Good
3
Rating 6 - Okay. 5 out of 11 reviews
6 - Okay
5
Rating 4 - Poor. 1 out of 11 reviews
4 - Poor
1
Rating 2 - Terrible. 2 out of 11 reviews
2 - Terrible
2
Reviews
6/10 Okay
Rama Pramana
2021/9/29
6 days in Balikpapan
I choose Astara because of the location. The hotel is located at Balikpapan Super Block (BSB) where you can find various restaurants, malls, mini markets, hypermarkets, etc.
The hotel room is small compared to the same rate hotel in the BSB area but the types of furniture are quite modern. Room service needs more to pay attention to clean around the bed area where in some cases I found dust and small spider web residual on it.
Rama Pramana
Stayed 6 nights in Sep 2021
6/10 Okay
Verified traveler
2018/4/19
Liked: Staff & service
New hotel already showing its wear.
I couldn’t get mobile phone reception in my room and there are no fitness facilities onsite. Staff are helpful and friendly but rooms are noisy as the rooms and hallway are all tiled and not sound proof.
One of the worst properties I have stayed. I will neither recommend nor would be staying there again.
The staff at the reception area is good but the ones in the restaurant are useless.
The supposedly Free Breakfast is not meant to cater to international people. The lay is basically for local people though they speak and understand English when they want to otherwise it is "TIDAK MENGERTI PAK".
In rooms the towels are worn out (seems are in use since hotel was opened). No hand towels, dirty WC, stinking wash area.
체크인하러 4시에 도착했음에도 체크인하는데 30분이 더 걸렸고, 객실에는 타월 하나 구비돼 있지 않았다. 타월을 요청하여도 2시간이 넘게 갖다주지 않아서 재차 요청했더니, 그러고 30분에 가져다 주었다. 객실 청결상태도 깨끗하지 않아서 사용하는데 기분이 그리 좋지 않았다. 전체적으로 서비스 수준이 너무 앚은 호텔이었다.
Everything is great . hanya breakfast nya kurang aneka ragam ... macam2 nya
Customer pasti suka kalo breakfast nya ber aneka ragam . Itulah cara menarik banyak customer .
Kalo sudah bisa seperti itu penilaiannya sangat excellent .