Find hotels near Balch Pond, from NT$4,174

"The room was very clean, so no complaints there. My main issue was the noise, I could hear everything happening in the room next door. The pools were extremely crowded, and while I don’t mind kids having fun, both hot tubs (indoor and outdoor) were filled with kids as well, so there wasn’t really an opportunity for adults to relax. The air hockey table was broken and not all of the arcade games were working, which was disappointing. On a positive note, breakfast was phenomenal and the service was excellent. The location is incredibly convenient with Settlers Green just a short walk away and plenty of restaurants to choose from. The mountain views were absolutely breathtaking."

"Room smelled. Not sure how to even describe the smell. Looked like someone had used the toilet before we got there. Floors throughout the building are uneven. Doesn't serve breakfast. There is a restaurant attached. Pets cost extra."

"We liked our stay so much that we extended our 4 nights to 5. The staff were great, very nice & accommodating , the pool area was amazing, and so was our suite, it was stocked with everything you could need. The only thing I thought the room was missing was some chairs out on the porch, but overall a great vacation, will definitely be back."

"Parking was excellent. There were so many excellent choices for breakfast and the hours for breakfast were very convenient whether you are an early riser or sleep in for a bit. The water park pool is safe and fun for littles, but if you want a pool for swimming; this is not it. Very clean rooms with super comfortable beds. Very pleasant and helpful staff. "

"All ok"

"I was very unfortunate to be placed in a room infested with bed bugs. My entire family was bitten and we had to put our clothes and luggage in trash bags. On the bright side, the outlets were close-by so we were able to buy new clothes. The staff was nice and the breakfast was good but even if you pay me I will not go back due to the infestation."

"The room was very clean with great amenities and we definitely enjoyed the complimentary breakfast and popcorn. The staff was always friendly "

"Check in was a nightmare. Key machine did not work and it took over an hour to get in to a room where the key only worked once. After finally getting in I was assigned a different room as we couldn’t get the key to work."

"Property was just as it was described enjoyed our stay room was clean. Breakfast was hot facility was very nice."