Is Hotel & terme Bagni di Lucca pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of EUR 15.00 per pet, per day. Service animals are exempt from fees.

Self parking is free at this property.

What time is check-in at Hotel & terme Bagni di Lucca?

Check-in start time: 2 PM; Check-in end time: 8 PM. After-hours check-in is not available.

Where is Hotel & terme Bagni di Lucca located?

Situated in Bagni di Lucca, this spa hotel is within 1 mi (2 km) of Bagni di Lucca Thermal Spa and Casino' delle Terme. Ponte della Maddalena is 2.9 mi (4.6 km) away.

Hotel & terme Bagni di Lucca Reviews, Deals & Photos 2026

10/10 Excellent

Giacomo

2024/6/8

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peaceful and warm stay in Bagni di Lucca Italy!

Lovely hotel with excellent service. Elena who greeted us upon arrival was absolutely lovely and professional, friendly and welcome! She greeted us warmly upon arrival and facilitated a smooth check in. She ensured that breakfast was to our liking and was most informative and helpful throughout the stay. The property is very quiet and peaceful.

Stayed 2 nights in Jun 2024

2/10 Terrible

Gail

2025/6/16

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

We didn’t stay as it was disgracefully dirty and the owners didn’t care. Told us we hadn’t paid for a room with a view when we complained about looking out at brick wall and scaffolding. Said we could move rooms for additional €75 per night but this room was as bad as the first one. Advertised spa didn’t exist, Refused to refund us

Stayed 2 nights in May 2025

2/10 Terrible

Stephen

2024/6/7

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

I would not stay here again

It was noisy, the water was turned off, breakfast was poor. Not a good experience.

Stayed 1 night in May 2024

2/10 Terrible

Stephen

2024/6/7

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rather sad and poorly run

I was very disappointed by the hotel. The best part was the warm water in the pool. It is very poor value. Specifically, the room was noisy from a water filtration system overhead. I complained and the noise was stopped but so was all the water to my room. Fortunately, I’d already showered, but still had no water for sink or toilet until after breakfast. Talking of which, that consisted of three seriously under-baked croissants and a glass of orange juice. Extremely poor choice of food. No food was available in the evening and the hotel is at the top of a steep hill at least 25 minutes walk away from another place to eat. Sadly, the owners seem to have given up on trying to run the place professionally. Other places nearby are closed. Best feature was the view of the valley. This hotel was easily the worst value of my trip.

Stayed 1 night in May 2024

2/10 Terrible

Susan

2024/6/9

Disliked: Staff & service, property conditions & facilities

We made very bad experience here. I mistakenly booked our accommodation one night late and had to book this place in a hurry. We booked it via Expedia and paid 165€ for one night. I called them in advance to check if the booking went through. Even if on the internet it says they speak English, the very rude lady on the phone didn’t made any effort to talk to me because I spoke just English. Than we arrived. The lady at the reception made us feel so unwelcome. If you don’t like your job just change it. We booked a room for two adults and a child. But they didn’t had any baby bed, and the baby couldn’t sleep between us because we got two single beds. I don’t understand why I could book the room if there was no possibility for the kid to sleep. We agreed anyways to stay. At 20:30, one hour later we realised the Airconditioning leaked water and it was dropping very quickly and made very loud noise. We told her and she just said she cannot do anything for us. She also said the reception is closed since 8pm, but the on sheep of paper it said 9:30pm. So she left a pregnant woman with a one year old kid like this and just said reception is closed and she cannot do anything. I couldn’t sleep until 2am, because even if we turned off the Airconditioning it was making every 30min very loud noise or the dog was barking so loud outside. All in all a very bad experience. No Problem management from the receptionist, which was so unfriendly. One point because she gave us a bottle of milk.

Stayed 1 night in Jun 2024

6/10 Okay

Martellotto

2025/8/18

Disliked: Staff & service, room comfort

Tanto da migliorare

Abbiamo trascorso in questo hotel 7 giorni, camere e hotel pulite, non moderne ma vivibili! La pecca più grande è la gestione, nessun e dico nessun tipo di servizio, ne di accoglienza né di bar né di cena. Abbiamo avuto solo la colazione non abbondante ma se si andava presto qualche cosa so trovava. Per il resto il nulla cosmico, la cena non si poteva avere (non avevano il cuoco) la piscina di acqua termale( unica cosa bella) aperta dalle 10 alle 18 idromassaggio che non funziona......abbiamo chiesto e il motivo era che.....se lo accendevano non si spegneva più🤔 nessuno servizio di spa, massaggi,ecc In teoria ci sarebbe stato un bar ma era perennemente chiuso. Il frigo bar in camera c'era.....vuoto ma c'era😅 considerando il fatto che si trova in collina a circa 500m dal borgo più vicino anche solo per un caffe, una birra o un qualunque genere alimentare eri costretto a prendere la macchina ... Unica nota positiva è Antonio ( il ragazzo che si occupa un po' di tutto) e la ragazza delle pulizie gentilissimi entrambi

Stayed 7 nights in Aug 2025

4/10 Poor

Daniele

2025/7/15

Disliked: Staff & service

Hotel in posizione poco pratica per viaggi di lavoro , ed in stile un po' retrò. Servizi pressoché inesistenti è stato impossibile aprire la finestra per il troppo rumore di macchinari esterni

Stayed 1 night in Jul 2025

8/10 Good

Simona

2025/6/30

Liked: Cleanliness, staff & service, property conditions & facilities

Stanza e letto comodi , staff disponibile e gentile,

Stayed 1 night in Jun 2025

8/10 Good

Verified traveler

2023/9/1

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bom hotel para relaxar,ótimo atendimento,local muito bonito

Stayed 1 night in Aug 2023

10/10 Excellent

Anne Marie

2023/7/8

Liked: Cleanliness, property conditions & facilities, room comfort

Une bien belle adresse

séjourner à cet hotel est toujours une belle parenthèse : quiétude (loin de tout), une petite piscine d'eau thermale très agréable, chambre confortable avec belle vue, bon pdj, personnel agréable... Nous y venons depuis des années et continuerons de revenir

Stayed 1 night in Jul 2023

2/10 Terrible

laurent

2022/7/19

Liked: Cleanliness, room comfort

Disliked: Staff & service, property conditions & facilities

décevant

Une déception !! Nous sommes déjà allés deux fois dans cet hôtel avant le Covid. Nous aimions cet hôtel pour les termes, le calme et l’hospitalité. Nous venons juste de passer trois nuits dans cet établissement, et je ne voulais pas croire les avis négatifs que j’avais lus. Effectivement ce n’est pas l’hôtel que nous avions connu: -nous avions réservé une chambre supérieure (160 euros la nuit) comme indiqué sur le site, et lorsque nous sommes arrivés, l’hôtel nous a donné une chambre simple (normal), et nous avons dû insister pour avoir la chambre que nous avions payée! Vous remarquerez d’ailleurs que toutes les chambres proposées (simples ou supérieures ont toute la même superficie) - les termes étaient fermés (soins, grottes…) et cela n’était pas indiqué sur leur site (en anglais). Ceci n’est pas admissible, car comme beaucoup on venait pour les termes. L’hôtel nous a dit que les termes étaient fermés pour des raisons administratives, mais entretemps un autre établissement a toutefois ouvert à Bagni di Lucca. -le restaurant de l’hôtel: nous avons diner trois soirs (car c’est plus simple de ne pas prendre la voiture le soir), je ne dis pas que cela est mauvais, mais un choix très limité. Surprenant que nous devions commander le midi pour le soir (donc plats préparés et réchauffé, au moins le service est extrême rapide). -Le petit déjeuner: très basique (seulement café et viennoiserie), Pour résumer, nous ne reviendrons plus jamais dans cet hôtel.

Stayed 3 nights in Jul 2022

10/10 Excellent

Christopher

2022/4/3

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding property

Lovely hotel; everyone went out of their way to make us welcome and comfortable. We didn't use the thermal bath just because of Covid carefulness, but it looked absolutely divine. I would stay here again any time. Be aware that Waze might take you to a dead end; just stay on Via Bagni Caldi and you'll get to the front of the hotel.

Stayed 2 nights in Mar 2022

10/10 Excellent

Kent

2021/8/12

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spectacular Views...!

The hotel did not disappoint. If your prepared to go the little extra distance then we can defiitely recommend this hotel. Sure there were one or two individual points that could be better but after the terrible time the hospitality industry has suffered over the last year and a half, the hotel exceeded expectations. Granted we only spent one night there but could have easily stayed more nights comfortably. The room was large and accomodated our small family of 3 comfortably. The dinner was enjoyable and the food of high quality and plentiful. The dining area was layed out in a traditional form and the bare wooden structured ceiling has to be appreciated. No fastenings, bolts or nails.

Stayed 1 night in Aug 2021

10/10 Excellent

Stefano

2020/8/30

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Da provare senz’altro

Una eccellente struttura, in un borgo incantevole. Naturalmente tutti i problemi legati all’epidemia di Covid 19 (tra l’altro non erano accessibili le caverne), ma il personale si prodigava per superare ogni difficoltà.

Stayed 4 nights in Aug 2020

8/10 Good

Giovanni

2020/7/19

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Struttura un po' datata. Abbastanza pulita e bella la piscina termale. Gentile il personale

Stayed 2 nights in Jul 2020

10/10 Excellent

Anne

2019/6/3

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Le cadre magnifique Le calme L’acces A la piscine d’eaux thermal

Stayed 2 nights in May 2019

10/10 Excellent

Verified traveler

2019/6/1

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel has a great indoor pool . Breakfast was excellent. And rooms are quite big. Well recommended.

Stayed 1 night in May 2019

8/10 Good

Elisabeth, Sarpsborg

2019/5/18

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vakker natur. Perfekt for rekreasjon!

Stille og rolig, vakker natur, veldig imøtekommende og trivelig personale. Nydelig frokost med alt vi kunne ønske oss. Ikke fullt så imponerende lunsj og middag. Flott sted å få igjen pusten og kreftene etter opphold i turistrike Lucca.

Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

2019/5/10

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Cura dei dettagli , piscina , palestra personale cordialissimo

Stayed 1 night in May 2019

8/10 Good

Daniel

2019/4/7

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Lovely little hotel on the side of a hill with great views. Great food and service.

Stayed 1 night in Apr 2019

10/10 Excellent

Fabio

2018/12/15

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Benessere a 360 gradi

Ho prenotato questa struttura in occasione di un viaggio di lavoro. E stato un soggiorno piacevolissimo. Ad iniziare dalla piscina termale coperta, che mi ha riscaldato al rientro dalle giornate di lavoro passate al freddo. Il ristorante è buonissimo e sia il cuoco che i camerieri mi hanno coccolato e rifocillato con ottimi piatti. Le camere sono molto comode e silenziose. La colazione infine e veramente ottima e completa. Ci ritornerei molto volentieri anche con la famiglia ;)

Stayed 1 night in Dec 2018

10/10 Excellent

Patrizia

2018/9/20

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relax

Esperienza da ripetere assolutamente! Uno staff che ti fa sentire a casa! Grazie per come ci avete coccolato!!!

Stayed 2 nights in Sep 2018

10/10 Excellent

Silvia

2018/9/14

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Il Relax immersi nel verde a due passi da Lucca

Abbiamo veramente trascorso due giorni incantevoli. La colazione abbondante, al buffet con dolci fatti in casa, marmellate e mieli locali. Camera con vista valle pulitissima, letti comodissimi. Il giardino che circonda l hotel e' la location ideale per un aperitivo a due. Lo staff professionale e gentilissimo Ottimi i trattamenti termali! torneremo speriamo presto!!

Stayed 1 night in Sep 2018

8/10 Good

Alberto

2025/6/3

Stayed 2 nights in May 2025

4/10 Poor

Bo Piilgård

2024/8/21

Stayed 2 nights in Aug 2024

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