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古恩斯宮殿飯店的評分

2 out of 5
古恩斯宮殿飯店
Derrière Ecole Publique, Décente, Domicile Ancien Délégué CUB, Bafoussam

評論

4.8
10 分，有夠讚；5 則評論中有 0 則" "
8 分，不錯哦；5 則評論中有 1 則" "
6 分，一般般；5 則評論中有 2 則" "
4 分，不太好；5 則評論中有 0 則" "
2 分，很糟糕；5 則評論中有 2 則" "

6.0/10

整潔度

5.6/10

員工素質

4.6/10

設施服務

5.6/10

住宿環境和硬體

2.0/10

環保程度

評論

2/10 很糟糕

Chrysanctus

於 2023 年 4 月住了 1 晚

2/10 很糟糕

Arnold

親子旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
This is a complete imposture. From the pictures online who are completely outdated to the location which is mostly inaccessible, maintenance that is inexistant, ac not working, reptiles, hard as rock beds, cracked chairs, no internet, no local phones( not even to call reception) restaurant is closed. I mean the list goes on and on, and on ...

6/10 一般般

Marcel，Yaounde

商務旅客
不喜歡：員工素質和住宿環境和硬體
Personnels à revoir, surtout à la réception. Ne prennent pas compte les plaintes des clients. Propriétaire / gérant est okay. C'est juste dommage soit obligé de l l'appeler pour des problèmes qui peuvent être gérer par le personnel. Pas d eau chaude et pas de wifi pendant le sejour.
於 2020 年 10 月住了 4 晚
Le Responsable des Réservations. 於 2020年11月2日回覆
Cher Marcel, Toutes nos excuses pour le désagrément que vous avez rencontre dans notre établissement. Vous observations sont prises en compte merci pour votre bonne compréhension.

8/10 不錯哦

真實旅客

喜歡：整潔度、住宿環境和硬體和客房舒適度
Nice hotel
You know this was a really nice hotel. It felt like heaven after the terrible bus ride to Bafoussam. The staff is so wonderful and I ended up having a great time with them. And the dining room is pretty cool with the paintings. I slept well there. My negative criticisms were things that turned up again and again with nearly every hotel reservation I made in all of my time in Cameroon and so I can’t directly blame this hotel: you reserve a room and arrive late at night only to learn they gave your room away. Then to put a cherry on top they give you the best room in the hotel to say sorry (so nice of them!) and then the next day they demand that you pay for the nicest room in the hotel and not the one you originally wanted (they gave away). Hahaha. It was all sorted for me but just hold your ground if it happens to you.
於 2019 年 8 月住了 2 晚
The Reservation Team Manager 於 2019年8月30日回覆
Thank you for your feedback. All our observation are taken into account. Thank you for letting us know.

6/10 一般般

Essoh，London

喜歡：員工素質
5 stars for excellent staff! Apart from that, everything else was disappointing in my experience. But I give a neutral rating in fairness to them as the property is undergoing renovations. I’ll probably stay there again under better circumstances. Kudos to the staff for facilitating me with my booking
於 2019 年 5 月住了 1 晚
The Reservation Team Manager 於 2019年5月12日回覆
Dear Essoh, Thank you for your feedback. We're working hard to improve the quality of our property. Your satisfaction is our priority.