Find Resorts & Hotels with Spas in Avenida Kukulkan

"Most fun place ever"

"Great food. Excellent service. Will definitely return. "

"Couple of things. The toilet flush handle was not working properly. I kind of had to put it together to get it to flush. No big deal but one thing that surprised me was that the bar cups are reusables and thats great for the environment but I personally saw the bar employees washing the cups on a small sink that I guess is supposed to be used to wash their hands migth be not I am just guessing but the employees just pour water inside and rub the cups with their hands. No soap. No sanitizer nothing. I found this very unsanitary. I personally dont drink alcohol and only went to ask for a bottle of water but it was not cool to see them doing that and no following minimum sanitary regulations."

"The room was great we had a great View of the ocean and the pool. The food and drinks however were not great. "

"My room had ocean view, perfect service"

"Great service, excellent beaches, nice options and clean all around, nice pool bar, rooms going thru some renovations but doesnt get on the way of an awesome vacation time. "

"The resort is easily accessible from the airport. Property is a little dated but clean and staff is excellent. Ocean view room was worth the upgrade. The beach at the property is small and has eroded since last stay. Not a deal breaker, but there is better. Very walkable beach. Resort is smaller in size which is preferable for our liking. Pool options and entertainment were adequate. The largest drawback from previous stay was the food and restaurant’s. They restrict your options for booking specialty restaurants to 3 per stay. The food options and buffet are just ok. The food options and quality of food has regressed significantly. Best options were from the daily pool side “chef” events and pizza. For a seven day stay, food options and quality will have me looking for a better option in the future unless improved. We have stayed at better for the same price. Keep your great staff, but you have to improve your meals and availability. "

"We had so much fun"

"I went just before the spring break crowd and it was a very cool spot for our group. The branch bar was the spot and all the activities was a nice plus. One problem we had was we booked three rooms with double beds and the hotel tried to put us in a making room. Us 30s guys trip for a bachelor party was not going to sleep in the same bed nor were we going to let someone sleep in cot or whatever they had. So for us, it was just the check-in process that was probably the only negative. I just think it could’ve gone better."