Booked a 2 bedroom apartment for one night. I phoned ahead to ensure that one of the double beds were able to be split and ensured that would be the case. Arrived to a double bed that has no ability to be split and an ancient looking trundle bed wheeled into the lounge with a mattress as hard as rock! Not one of our group wanted to be the one to sleep on that and for the high price for the one night I felt it was an unfair ask them too, however after I complained to reception the lovely staff quickly brought up another mattress for us. The apartment was massive! very spacious, loved that the master room was very private with its own ensuite, however the room is very dated and grotty feeling. Even found an empty KFC packet left in the cupboard, gross!. The kitchen not very well equipped, wine glasses were more like sherry glasses. The beds were comfortable and great sky channel options. Unfortunately it was very noisy at night, only 7 floors up so lots of disturbing street noise. The main bathroom shower was appalling, a very old fashioned shower head and no pressure, water just dribbled out. This hotel has a great location and large spacious apartments but for the price I think they need to really up their game.