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Marsden Viaduct Hotel

3.5 star property
Travelers rejuvenate at the spa with reflexology or hot stone massages, then savor local and international cuisine with ocean views at this Auckland retreat

Choose dates to view prices

Marsden Viaduct Hotel, near Auckland Ferry Terminal and Spark Arena, features LA' Maree restaurant with ocean views, a spa with restorative treatments, a 24-hour gym, and an indoor pool. Enjoy high-speed WiFi, a coffee shop/cafe, and a bar for a complete experience.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Breakfast available
  • Parking available
  • Bar
  • 24/7 front desk

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe King Room with Marina View

Deluxe King Room with Marina View | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Deluxe King Room with Marina View

8.4 out of 10
Very good
(16 reviews)
  • Marina view
  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Room

Superior King Room | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Superior King Room

8.0 out of 10
Very good
(31 reviews)
  • City view
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room With Balcony

Deluxe King Room With Balcony | Terrace/patio

Deluxe King Room With Balcony

  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room

Deluxe King Room | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Deluxe King Room

9.0 out of 10
Wonderful
(8 reviews)
  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for King Accessible Room

King Accessible Room | Bathroom | Separate tub and shower, deep soaking tub, rainfall showerhead

King Accessible Room

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite With Balcony

Junior Suite With Balcony | Bathroom | Separate tub and shower, deep soaking tub, rainfall showerhead

Junior Suite With Balcony

  • 560 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Suite

Deluxe King Suite | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Deluxe King Suite

  • Partial ocean view
  • 624 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Located in Auckland Central Business District, a neighborhood in Auckland, Marsden Viaduct Hotel is in the entertainment district and on the waterfront. The area's natural beauty can be seen at Auckland Domain and popular attractions include Auckland Zoo and Kelly Tarlton's Underwater World. Looking to enjoy an event or a game? See what's going on at Spark Arena or Eden Park. Boat tours and swimming offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby. Visit our Auckland travel guide
Map
21 Viaduct Harbour Ave, Auckland, Auckland, 1010

What's nearby

  • Sky Tower which includes a city, modern architecture and a sunset
    Sky Tower
    6 min walk - 0.6 km
  • Sunset on the Sky Tower in Auckland creating a moody backdrop.
    SkyCity Casino
    6 min walk - 0.6 km
  • Auckland CBD with Viaduct Basin in the foreground.
    Princes Wharf
    10 min walk - 0.9 km
  • Auckland Ferry Terminal featuring a marina and cbd
    Auckland Ferry Terminal
    13 min walk - 1.1 km
  • Queen Street Shopping District
    10 min walk - 0.8 km

Getting around

  • Gaunt Street Tram Stop
    1 min walk
  • Auckland Britomart Station
    14 min walk
  • Auckland Intl. Airport (AKL)
    29 min drive

Restaurants

  • Graze Canteen
    2 min walk
  • Hello Mister
    6 min walk
  • Wander
    5 min walk
  • Rooftop At Qt
    3 min walk
  • La Petite Fourchette
    6 min walk

About this property

Marsden Viaduct Hotel

Hotel remodeled in 2023 and located near Sky Tower
Located close to Auckland Ferry Terminal and Spark Arena, Marsden Viaduct Hotel provides a grocery/convenience store, a free daily manager's reception, and a coffee shop/cafe. The on-site local and international cuisine fine-dining restaurant, LA' Maree, offers breakfast, brunch, lunch, dinner, and ocean views. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as a bar.
Additional perks include:
  • Limo/town car service, continental breakfast (surcharge), and self parking (surcharge)
  • An electric car charging station, express check-out, and tour/ticket assistance
  • A living plant wall, a TV in the lobby, and a porter/bellhop
  • Guest reviews speak highly of the helpful staff and location
Room features
All 80 rooms boast comforts such as premium bedding and laptop-friendly workspaces, as well as perks like free WiFi and desk chairs.
Extra amenities include:
  • Reusable coffee/tea filters, recycling, and LED light bulbs
  • Bathrooms with rainfall showers and designer toiletries
  • 50-inch Smart TVs with Netflix, streaming services, and premium channels
  • Wardrobes/closets, eco-friendly cleaning products, and mini fridges

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour offsite parking (NZD 50 per night)
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 500 m
  • Train station pick-up and drop-off shuttle (surcharge) from 6:00 AM to 11:30 PM
  • Train station shuttle at scheduled times, on request
  • Bus station shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Limo/town car service
  • Onsite parking available only on request
  • Secured, covered self parking on site (NZD 45 per night)
  • Limited onsite self parking (max 10 spaces per unit)
  • Wheelchair-accessible van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 7:00 AM to 11:00 AM for a fee: NZD 19 to 52 for adults and NZD 19 to 52 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • French Press Cafe
  • Grape and Olive
  • LA' Maree

Things to do

  • Bicycle storage
  • Books
  • Stereo
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • DVD player
  • Grocery/convenience store
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (weekly)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Dock
  • On the bay
  • Outdoor furniture

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bus station shuttle
  • Accessible train station shuttle
  • Area rugs in public areas
  • Front entrance ramp
  • Hand-held showerhead
  • Hardwood flooring in public areas
  • Height-adjustable showerhead
  • Lever door handles
  • No elevator
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 6 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2012
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Living plant wall
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - September 2023
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Traditional architecture
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with premium digital channels
  • DVD player
  • Netflix
  • Smart speaker
  • Streaming services

Food and drink

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Freezer
  • Meal delivery service
  • Mini-fridge
  • Paper towels
  • Restaurant dining guides

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • LED lighting
  • Phone
  • Portable fan
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the ferry terminal, airport, train station, and bus station (surcharges may apply); to arrange pick-up, contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3.10 percent for credit card payments
The check-in location differs from the property location; go to: [21 Viaduct Harbour Avenue AKL (Same building as Sofitel Viaduct)]
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of NZD 0.00 at check-out
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 100.0 per day
Cribs (infant beds) are available for NZD 20.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: NZD 250 per accommodation, per stay
  • Breakage deposit: NZD 250 per stay
  • A damage deposit of NZD 250 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately NZD 19 to 52 for adults, and NZD 19 to 52 for children
  • Airport shuttle fee: NZD 50 per person (one-way)
  • Airport shuttle fee per child: NZD 25 (one-way), (from 4 to 12 years old)
  • Covered self parking fee: NZD 45 per night
  • Nearby parking fee: NZD 50 per night(328 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: NZD 20.0 per day
  • Rollaway bed fee: NZD 100.0 per day
  • Pool fee: NZD 25 per day
  • Spa fee: NZD 25 per day
  • Credit card charges are subject to a surcharge of 3.10 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 9429049065527

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transportation to and from this property
Guests under 21 years old are not allowed in the swimming pool
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Marsden Viaduct Hotel Hotel
Marsden Viaduct Hotel Auckland
Marsden Viaduct Hotel Hotel Auckland
Marsden Viaduct Hotel Same building as Sofitel Viaduct

Frequently asked questions

Is Marsden Viaduct Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for NZD 45 per night. Limited spots are available.

What time is check-in at Marsden Viaduct Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Marsden Viaduct Hotel?

Check-out is at 10:00 AM. Late check-out is available for a fee (subject to availability).

Does Marsden Viaduct Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of NZD 50 per person applies.

Where is Marsden Viaduct Hotel located?

Located in Auckland Central Business District, this hotel is within a 15-minute walk of Sky Tower and Auckland Ferry Terminal. Spark Arena and Auckland Domain are also within 2 mi (3 km). Gaunt Street Tram Stop is only a 2-minute walk and Daldy Street Tram Stop is 4 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Marsden Viaduct Hotel Reviews

8.2

Very Good

8.8

Cleanliness

8.0

Amenities

8.2

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 238 out of 507 reviews
Rating 8 - Good. 132 out of 507 reviews
Rating 6 - Okay. 69 out of 507 reviews
Rating 4 - Poor. 36 out of 507 reviews
Rating 2 - Terrible. 32 out of 507 reviews

Reviews

Verified

8/10 Good

Rachel

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, easy access for getting around Auckland
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

WASA

Liked: Cleanliness, amenities, property conditions & facilities
Yes the Front Desk Staff were very Professional and Helpful
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very nice and in a great location
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Zidane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view of the marina and comfy room
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Tracey

Liked: Cleanliness, amenities, property conditions & facilities
Great room, awesome location
Stayed 7 nights in Nov 2025
Verified

4/10 Poor

Mariano Rafael

Liked: Cleanliness
Room, amenities and staff
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Great room, quiet and spacious
Stayed 1 night in Dec 2025
Verified

8/10 Good

Sharon

Nice location
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Scott

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless, check in was a little odd
Stayed 1 night in Jan 2026
Verified

8/10 Good

David

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were comfortable and hotel very convenient and around lovely harbour walks and plenty of places to eat
Stayed 2 nights in Aug 2025
Verified

8/10 Good

tracy

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay very much. The facilities, spa, pool and sauna were lovely, very clean and well facilitated. A good location by the harbour.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, well priced and many dining options
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Cindi

Liked: Cleanliness, amenities, property conditions & facilities
The room was very nice and the staff was great. The room was large and the bathtub was a wonderful soaking tub. Important thing to know though...you have to call the hotel when you arrive the first time and have them come let you up the elevator. Once you check in, access to the elevator is easy.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Ernest JOHN

Liked: Cleanliness, property conditions & facilities, room comfort
Big selection of drinks available at the bar. View over the viaduct from room was good.
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Ashika

Liked: Cleanliness, staff & service, amenities
Good customer service. Large room and bathroom, great location. Just hard to find reception.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Belinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impressed with the rate, quality and location.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel on the Main Street and excellent facilities
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Julian

Liked: Cleanliness, amenities, property conditions & facilities
Great location with ample choices of restaurants!!
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, the area is loaded with dinning options.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Caroline

Liked: Cleanliness, property conditions & facilities
Excellent location and beautiful, spacious rooms.
Stayed 1 night in May 2025
Verified

8/10 Good

Hani

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Mahesh

Liked: Cleanliness, amenities, property conditions & facilities
Great location & view
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, large room's unfortunately you have to pay extra for pool and sauna and the gym, it belongs to another hotel in the building.
Stayed 3 nights in Sep 2025
Verified

8/10 Good

Penelope

Liked: Cleanliness, staff & service
Lovely spacious room, friendly helpful staff, comfy bed and great location.
Stayed 1 night in Mar 2025
Verified

8/10 Good

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and accomodating. Great location with shops and dining close by along the marina.
Stayed 2 nights in Apr 2025