Terrace/patio

Reviews of The Kings Retreat

2 out of 5

Reviews

8.2

Very Good

Rating 10 - Excellent. 14 out of 27 reviews" "
Rating 8 - Good. 7 out of 27 reviews" "
Rating 6 - Okay. 1 out of 27 reviews" "
Rating 4 - Poor. 3 out of 27 reviews" "
Rating 2 - Terrible. 2 out of 27 reviews" "

8.8/10

Cleanliness

8.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Candice

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chefs kiss
My stay was brief. The house/building was very very nice. I may have seen one other person in passing. The directions were very clear which I totally appreciate because my dyslexia sometimes slows me down. The room I stayed in was sooo cute! There were towels waiting for me on the edge of my bed. There was a small desk, a lamp, blinds so I could get some extra lighting. Rules for how to conduct yourself as well as clear instructions on how to clean after yourself as this is a shared space home/building. The bed was big and comfy. I never saw the onsite management but I know they were there. They never bothered me and I tried my best not to be a bother to them or anyone else staying there. I came in pretty late and I was on the phone but I kept my giggles low. I will definitely stay again. I would suggest you stay here it was great. Oh and there were bathroom supplies which I loved because I left my soap on the bed and once I was naked I didn't want to run back out to get it lol. There was bodywash for men and women. There were toothbrushes and feminine needs. I cleaned the bathroom before and after every use. I felt very welcomed to be there. I saw the living room, dining area and patio area which were all lovely, I was there so briefly I didn't have time to use them. I'll be back in Atlanta in a few weeks and I'm hoping I get the chance to stay here again. Thank you to the host for doing an excellent job. I'm trying to leave my photos but the application won't allow me
Stayed 1 night in Jun 2023
Response from Manager on 2023/6/21
Thanks for staying Chef...come again!

10/10 Excellent

Barb

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Out host was very friendly, laid back and fun.
Stayed 2 nights in Jun 2023
Response from Manager on 2023/6/16
Thanks for staying...you're appreciated

2/10 Terrible

Jeremiah

Stayed 3 nights in May 2023
Response from Manager on 2023/6/16
No issues were ever registered with this guest. He was a repeat guest several times so obviously though the value was there and liked it enough to stay.

10/10 Excellent

Chelsea

Stayed 1 night in Mar 2023
Response from Manager on 2023/5/22
thanks for staying with us!

8/10 Good

Kaitlyn

Traveled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2023
Response from Manager on 2023/3/25
Thanks very much for staying with us. We look forward to feedback in how we can make yor stay even better. Thanks for staying with us!

10/10 Excellent

Capricia, Greenbelt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked - king size bed; disliked - bathroom on separate floor
Stayed 3 nights in Mar 2023
Response from Manager on 2023/3/21
Thanks very much for staying! The room is very private, and while you do have to go up a flight of stairs for the shared bathroom, the offsetting benefit is that no one is ever near the door to your room (as its on a different level)

8/10 Good

LaSonja

Stayed 1 night in Feb 2023
Response from Manager on 2023/3/15
Thanks very much for staying with us!

10/10 Excellent

Zack

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property very clean
Response from Manager on 2023/2/12
Thanks very much for staying!

10/10 Excellent

Jade symart and Shyam

Stayed 2 nights in Feb 2023
Response from Manager on 2023/3/15
Thanks very much for staying with us!

10/10 Excellent

Kenya

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy self check-in. Quiet neighborhood. Comfy beds. Clean. Good location, about 20-25 min from downtown.
Stayed 3 nights in Jan 2023
Response from Manager on 2023/2/12
Thanks very much for staying!

2/10 Terrible

Bianca

Traveled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
Property was not what i expected the listing does not say I would be staying in a house with a bunch of strangers. Please add more details to your listing .
Stayed 1 night in Jan 2023
Response from MANAGER on 2023/1/24
The listing does indeed specify exactly what is shared and not shared. Perhaps you should have double checked the listing again before leaving a bad review. And perhaps read the listing in the first place so you get the accommodation you were looking for.

8/10 Good

patricia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well i like the compactness of the little apartment, kids loved it. The on main issue was i didn't know how to work the heater and Georgia was cold then lol
Stayed 1 night in Dec 2022
Response from Manager on 2022/12/20
To clarify we provide a wall mounted heater, a base heater...in a addition to central heating kept at 73F. Thanks for being a repeat guest!

10/10 Excellent

Craig

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 1 night in Dec 2022
Response from Manager on 2022/12/18
Thanks so much for staying with us! Come back again soon!

6/10 Okay

Gisy

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities
When we walked in we were received with a stench of weed, I’m highly allergic & the rules of the house state no smoking. There was Garbage piled up by the back door. There’s is another note on the fridge that said do not touch food if it’s not yours, someone drank our Starbucks, Orange juices, a supplement I used for my allergies & asthma, we were left were only 2 bottles of water, plus ate some of our groceries. Saturday to Sunday someone had music on full blast until the wee hours of the morning, the rules state no noice (quiet time) from 11pm-8am. Not very pleased with the stay. Management stays in the house 24/7
Response from Manager on 2022/12/15
I'm sorry to hear that your stay was not to your satisfaction. We do indeed have those rules set up for quiet times after 11PM and no smoking in the house. Unfortunately, some inconsiderate guests will break them and we do our best to enforce....which we did multiple times. We do indeed have onsite property managers to take care of these issues....and we investigated and talked to every single guest at the time to be aware of the rules. The music was not on "full blast" and while the music may not have been to your liking, the sound levels did not exceed that of a normal conversation, as we do monitor the decibels in the house.When you do stay at a shared facility house with other guests at a substantially reduced rate, you do take on the risk that others in the same area may or may not be the people you want to be with. We personally observed your group to be quite loud in the kitchen area and some guests easily could have complained about that too.There is no need to give the facilities a bad grade, when its actually the other guests you have problems with.

10/10 Excellent

Treveon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2022
Response from Manager on 2022/12/18
Thanks so much for staying with us! Come back again soon!

8/10 Good

Staria, Hartford

Stayed 4 nights in Oct 2022

8/10 Good

Jamie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I didn't like fact I couldn't see check in time was 3pm before I booked. Asked for early check in was denied. My code didn't work til 3:01pm. Inconvenient but otherwise good stay
Stayed 1 night in Oct 2022
Response from Manager on 2022/10/5
We have the same checkin policy every hotel has. Asking to come early is a Favor, not a right. It's part of the reservation details guests agree to before being allowed to reserve. We do need the time to clean after guests leave at 11am checkin...hope guests can understand that scheduling and getting this done on time requires a window of time to complete

4/10 Poor

Demetrius

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2022

8/10 Good

Lolita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, a very nice place. We liked that it was in a nice, quiet community and accessible to lots of shopping and conveniences. The apartment was very comfortable and spacious. We enjoyed the separate living/dining area and the kitchenette. Cups/glasses missing from the kitchenette. The nice, private backyard wasn’t accessible from our apartment. We had to stand when we ventured back there. Still a nice change from just a room. We’ll get the suite with the deck next time, to enjoy outdoors and fresh air.
Stayed 3 nights in Aug 2022
Response from Manager on 2022/9/2
Thanks very much for staying with us. All guests have access to the upper patio in the back and to the backyard. You have a private entrance, so you would just walk to the backyard. The suite next to yours has its own private patio. We will check on the dishes/glasses and make sure they are there.

10/10 Excellent

Marta

Liked: Cleanliness, property conditions & facilities
Clean, well kept property, excellent neighbor, close to shopping areas.
Stayed 2 nights in Aug 2022
Response from Manager on 2022/9/2
Thanks very much for staying with us!

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended
Stayed 1 night in Aug 2022
Response from Manager on 2022/9/2
Thanks for choosing us for your stay Jeff...please come visit again soon!

10/10 Excellent

Tammi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was very clean and comfortable. I would book again with this property. The only thing i noticed that needs attention is the lawn required maintenance. Overall,i was very pleased.
Stayed 2 nights in Aug 2022
Response from Manager on 2022/9/2
Thanks very much for staying with us! August was a very wet month and we had to wait an extra week to cut the grass when it finally stopped raining! :)

4/10 Poor

Sharif

Disliked: Cleanliness, staff & service
Easy to access entry. Room assignment was incorrect and worker was rude and dismissive. Email directions for room assignment is wrong.
Stayed 3 nights in Jul 2022
Response from Manager on 2022/8/1
We are sorry you had difficulty finding your room. Codes and detailed directions are sent up to 3 times by text if guest provides current phone number. Unfortunately some guests do not have their phone numbers updated or don't bother to read their texts and they won't know what room to check into. We do have an onsite property manager who can help as well.

10/10 Excellent

Dominic

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is great it's very spacious the suites downstairs are great. The only thing i can say is i wish they had a double burner instead of the single one.
Stayed 2 nights in Jul 2022
Response from Manager on 2022/7/31
Thanks for staying with us, and for being a repeat guest. You are always welcome here!

10/10 Excellent

Dominic

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved room 1 i would like to stay at the luxury apartment or studio apartment downstairs next time
Stayed 2 nights in Jul 2022
Response from Manager on 2022/7/31
It was wonderful to host you! Its a pleasure when guests are easy going like yourself!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and quiet stay❤️
Stayed 2 nights in Jul 2022
Response from Manager on 2022/7/8
Thanks very much for staying with us! Please come back soon!

4/10 Poor

Jorge Ignacio

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
These property and the "on site" (nowhere to be found) manager, have zero customer service attitude and it seems that they believe they are doing you a favor staying with them, instead of helping you solving any kind of situation you might have (just take a minute or two to find bad reviews made, and please read the response given - it is always trying to make the customer responsible). These guys believe that because of having nice beds (not so clean since I found hair from previous guests), a big tv set, that is enough (hopefully you don't have any problem in the property because you'll receive zero help, and instead you will start arguing with the manager on her pijamas). The kitchen lacks from glasses or any kind of dishes (as usually Airbnb do), as I could barely find a single glass to use. In addition, if your idea is to know main attractions in Atlanta (and you don't have a car) I would recommend staying downtown, since this property is really far away from main attractions (it is close to the airport). Good things of the property are comfortable beds, and more less clean facilities (however insects appear from time to time on the bathroom). Please do not ask for any packages from Amazon or any other online store (as I usually did on the more that 5 Airbnb I stayed in the past), because they won't receive it, and they will magically disappear. They should better and more transparently comunicate their "policies" before hand.
Stayed 5 nights in Sep 2022
Response from Manager on 2022/10/5
Truly a guest we regret hosting. Bad tempered, sarcastic, rude, with a "holier than thou attitude.... for no apparent reason except that we will not be his "post office" for him and manage his deliveries. This is nothing but a revenge review as his accommodations were without any complaint.....Until we would not go look for his packages...and when we politiely told him this is not a service we provide, he proceeded to tell us that it WAS....and then kept having deliveries made. Hosts should be aware that this individual does not respect house rules, is disrespectful of other's properties, is rude, and extremely inconsiderate. We will never allow him back on the property.