We had several issues with the Sonesta but first the good points: friendly bar staff, good shower pressure/hot water, bedside charging ports, fast elevator, nice hallway carpeting. On the negative side, the room carpeting and bedding were extremely damp, which made sleeping uncomfortable. The room furniture/closet doors were in disrepair. The only bottled water in our room was $5 Evian. Housekeeping service was only available every third day so coffee packets were not replenished daily, nor was complementary coffee available in the hotel. We had booked a prepaid package through Expedia but had to leave a day early. We did not expect a refund for our unused night, but it would’ve been nice if the staff had offered a small perk to compensate, such as waiving the unexpected $17/day parking fee for the largely empty parking lot. We definitely would not rebook a stay at this hotel.