Staff was nice and pleasant. Server crashed at 11:30 at night and it took over an hour to check in because they could not find anyone’s reservations. The lobby lights were all turned off when we returned at 9pm. Very dark and uninviting. Lots of bad patch/paint jobs all over, torn carpets, our refrigerator was melted inside.
The room was not fully cleaned. There were smelly items in a cabinet from a previous guest and a dirty wash cloth behind the bathroom door. I also saw a bug in our room that was unafraid of people. This was probably the worst hotel experience I have ever had.