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Rating 10 - Excellent. 172 out of 388 reviews" "
10 - Excellent
172
Rating 8 - Good. 109 out of 388 reviews" "
8 - Good
109
Rating 6 - Okay. 55 out of 388 reviews" "
6 - Okay
55
Rating 4 - Poor. 29 out of 388 reviews" "
4 - Poor
29
Rating 2 - Terrible. 23 out of 388 reviews" "
2 - Terrible
23
8.4/10
Cleanliness
8.6/10
Staff & service
7.8/10
Amenities
8.0/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
8/10 Good
Jennifer
2024/4/29
Liked: Cleanliness, staff & service
Clean hotel with helpful staff. The beds aren't super comfortable but the price is right for a quick night's sleep.
We got to hotel at 1230am. Was check in with no problems, the clerk was very helpful, i ask for late check he also put that in as well. Thank yall for having me and my family there
Very nice, cozy and quiet hotel. It is very accessible to the main road. Front Desk employees very nice and polite. Did request to check the toilet, didn't ask again for the handyman who never arrived. Yes, would stay again.
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
I liked everything except the noise. Residents seemed to take pleasure in slamming their room doors at all hours. The breakfast meat was too repetitive. My favorite part are the people who work there. They make the place! The ladies who clean rooms were very gracious. All of the Gentlemen working the front desk were extremely helpful and respectfull. Victor (manager ?) went out of his way to help me with a problem. I will be highly recommending this establishment. T. Chance
Tracy
Stayed 11 nights in Jan 2024
10/10 Excellent
Nhi
2024/1/20
Liked: Amenities
I got there well before the 2:30pm check-in time. He allowed me to check in early and even waived the early check-in fee. It was much appreciated. Enjoyed my stay.
Room has a rodent problem. Mouse chewing in the walls kept me up all night
Adrian
Stayed 1 night in Jan 2024
Response from Victor on 2024/1/17
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Roachs crawling across the T.V table and behind Refrigerator....
keith
Stayed 4 nights in Dec 2023
Response from Victor on 2023/12/13
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Each room is inspected once cleaned, twice.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
We were placed in a room where all night the air conditioner roared all night. Couldn’t sleep because it was so loud. Went to take a shower and they had black mold all in the shower ceiling. They just spray paint over it. Worst 160.00 room I’ve ever had to stay at.
Rickey
Stayed 1 night in Sep 2023
Response from Victor on 2023/9/25
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,GMBest Western Hiram Inn & Suites
Room was not done on the last night. Tag requesting to have the room cleaned was left on the door. Everything else was really good. Will stay there again.