1. We booked a single-bed room, but were told at check-in that they only had two beds. After promising a replacement, we called the next day, then to be informed that it could not be replaced.
2. We stayed 4 nights. There were loud music playing outside after midnight till morning for hours every night. None of us slept well.
3. Room cleaning needs appointment one day before (this is what we were told), which was already very strange. So we just asked for some new towels. But when I came back to the hotel that night to use the new towel, one of them had a huge black dirt (looks like someone’s hand print).
4. The bathtub drain is a little clogged up. The air conditioner in the bathroom is dripping.
Xiangyi
2/10 很糟糕
??
2022 年 9 月 22 日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
??
於 2022 年 9 月住了 1 晚
6/10 一般般
Jasmine
情侶出遊
2025 年 7 月 30 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The overall stay was great. I just didn't like how I wasn't advised that I had to give a deposit when I checked in when I already made reservations.
Jasmine
於 2025 年 7 月住了 1 晚
10/10 有夠讚
James
團體旅遊
2025 年 7 月 28 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Good
James
於 2025 年 7 月住了 1 晚
8/10 不錯哦
Christopher George
2025 年 7 月 23 日
喜歡:整潔度、員工素質和住宿環境和硬體
Average hotel.
Christopher George
於 2025 年 7 月住了 3 晚
10/10 有夠讚
VICKIE,BROOKLYN
2025 年 7 月 21 日
喜歡:整潔度和員工素質
close to our work place
VICKIE
於 2025 年 7 月住了 5 晚
10/10 有夠讚
Meosha
情侶出遊
2025 年 7 月 21 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Just amazing
Meosha
於 2025 年 6 月住了 1 晚
4/10 不太好
Crysty
團體旅遊
2025 年 7 月 17 日
不喜歡:整潔度、設施服務和住宿環境和硬體
I wish I had nicer feedback to share. Was in Atlanta for the weekend and immediately upon entering the lobby was smacked in the face with not only extreme heat but humidity. The front desk receptionist had the worst customer service I have ever experienced at a hotel let alone a Hilton. I wanted to change my room to a double bed but honestly didn’t want to even deal with her and her attitude that I just let it alone. When entering the room I was disturbingly met with hairs in the sink and stains on the pillow cases. My friends who stayed on the same floor down the hall had blood stains on their window curtains. Then there came a towel shortage after numerous calls and requests for additional towels what was brought to us were the pool towels. Overall I would never ever ever stay at this hotel and would never recommend anyone. It was a sad experience.
Crysty
於 2025 年 7 月住了 2 晚
8/10 不錯哦
Doreatha
情侶出遊
2025 年 7 月 14 日
喜歡:整潔度、員工素質和住宿環境和硬體
Nice property, ideal location.
Doreatha
於 2025 年 7 月住了 1 晚
8/10 不錯哦
Victoria
2025 年 7 月 14 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I actually enjoyed my stay and my room. There were a few annoyances but because of the convenient location, were nothing to get angry about. Would stay again.
Pros:
-Most of the staff were helpful and nice
-Location was very convenient
-room and bathroom were very clean
-lobby kept clean
-tight security for floors
-nice bathroom soaps/shampoos/conditioners
-breakfast was decent for $26 per
-cute retro theme throughout
Cons:
-only 1 small working elevator
-everywhere was humid and hot except my room
-housekeeping entered my room although i had the DND sign on door
-parking is only valet for $55 per night
-room was tiny, okay for 1 person but I couldn't imagine trying to share it
-the bed pillows were so ridiculously soft you had to use 3 just to get a regular pillow size
-no parking for food delivery and you have to leave your room to meet since they cant come up on the floors
Victoria
於 2025 年 7 月住了 3 晚
6/10 一般般
Laura
情侶出遊
2025 年 7 月 9 日
喜歡:整潔度
不喜歡:員工素質
I enjoyed my stay at the hotel; however, I was disappointed with my interaction with the woman working on Saturday morning. She was condescending when I asked about breakfast information and repeatedly joked by repeating my name, which I found off putting.
Laura
於 2025 年 7 月住了 2 晚
10/10 有夠讚
Reinier
2025 年 7 月 8 日
Reinier
於 2025 年 7 月住了 2 晚
10/10 有夠讚
Jimia
2025 年 7 月 8 日
喜歡:整潔度、設施服務和住宿環境和硬體
The staff members are hospitable, which makes anyone stay pleasant. American Hotel crew served with a smile and met my needs with excellence. My room was very accommodating and clean. I loved the choice of decor. This hotel is known for it’s history. Having a picture of Mr. Luther King Jr. in my room was a plus. The hotel is in the best location of downtown. I was able to walk to Olympic park, World Coca-Cola, and my Hop on Hop on sightseeing tour with minutes. I will definitely stay here again.
Jimia
於 2025 年 7 月住了 3 晚
10/10 有夠讚
Laura
2025 年 7 月 6 日
喜歡:整潔度、設施服務和住宿環境和硬體
Laura
於 2025 年 7 月住了 3 晚
8/10 不錯哦
karen
2025 年 7 月 1 日
喜歡:整潔度和住宿環境和硬體
Should have stayed ar wesrin
karen
於 2025 年 6 月住了 3 晚
10/10 有夠讚
Jermane
情侶出遊
2025 年 7 月 1 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The staff was great
Jermane
於 2025 年 6 月住了 1 晚
2/10 很糟糕
Engelber
2025 年 6 月 30 日
不喜歡:整潔度
Engelber
於 2025 年 6 月住了 2 晚
10/10 有夠讚
Diana
家庭旅遊
2025 年 6 月 29 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
It was a beautiful experience and the history of the hotel was inspiring!
Diana
於 2025 年 6 月住了 2 晚
10/10 有夠讚
Zach
2025 年 6 月 27 日
Zach
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Samantha
2025 年 6 月 22 日
Samantha
於 2025 年 6 月住了 3 晚
10/10 有夠讚
Brandon
團體旅遊
2025 年 6 月 22 日
喜歡:整潔度、設施服務和住宿環境和硬體
The gentleman and crew at the front desk acted professionally and was very accommodating in spite of some technical failures with the payment systems earlier in the day.