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Arusha Serena Hotel

3.0 star property
Family-friendly hotel with free breakfast connected to the convention center in Arusha

Choose dates to view prices

Photo gallery for Arusha Serena Hotel

Front of property
Standard Double Room | Desk, free WiFi, bed sheets
Outdoor dining
Outdoor dining
Exterior
Arusha Serena Hotel, near Mount Meru, welcomes families and solo travelers. Enjoy English breakfast in the garden, arcade games, spa services, bicycle rentals, and high-speed WiFi for seamless relaxation.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Bar
  • Breakfast included
  • 24/7 front desk
  • Laundry
  • Housekeeping
The current price is NT$7,524
NT$8,954 total
includes taxes & fees
Nov 4 - Nov 5

Room options

Available filters for rooms
Showing 1 of 1 room

View all photos for Standard Double Room

Standard Double Room | Desk, free WiFi, bed sheets

Standard Double Room

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Connecting rooms available
Free cribs/infant beds
Ceiling fan
Hair dryer
Bathrobes
Champagne service
Free bottled water
Satellite channels
  • 280 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

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About the neighborhood

Map
Arusha Town, Arusha

What's nearby

  • Lake Duluti - 3 min walk - 0.3 km
  • Arusha Clock Tower - 14 min drive - 13.4 km
  • Arusha International Conference Centre - 15 min drive - 13.7 km
  • Njiro Complex - 18 min drive - 16.0 km
  • Arusha National Park - 51 min drive - 34.0 km

Getting around

  • Arusha (ARK) - 24 min drive

Restaurants

  • ‪Arabica Coffee Bar - ‬13 min drive
  • ‪Amber Bar And Restaurant - ‬12 min drive
  • ‪Saba Saba - ‬13 min drive
  • ‪Sky Lounge - ‬13 min drive
  • ‪Moivara Bar - ‬11 min drive

About this property

Arusha Serena Hotel

Family-friendly hotel connected to the convention center
Free English breakfast, a garden, and an arcade/game room are just a few of the amenities provided at Arusha Serena Hotel. Active travelers can enjoy cycling at this hotel. Treat yourself to a massage or other spa services. In addition to a library and laundry facilities, guests can connect to free in-room WiFi, with speed of 50+ Mbps.
Additional perks include:
  • Free self parking
  • Bike rentals, a roundtrip airport shuttle (surcharge), and express check-out
  • Supervised childcare (surcharge), a banquet hall, and a gift shop
Room features
All guestrooms at Arusha Serena Hotel boast thoughtful touches such as bathrobes, in addition to amenities like free WiFi and free bottled water.
Other amenities include:
  • Free toiletries and hair dryers
  • Ceiling fans, daily housekeeping, and desks

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Premium Room, 1 King Bed, Balcony, Pool View | View from room

Four Points By Sheraton Arusha, The Arusha Hotel

  • Pool
  • Hot Tub
  • Kids pool
  • Parking included
8.8 out of 10, Excellent, 148 reviews
The price is NT$5,572
NT$6,909 total
includes taxes & fees
Nov 29 - Nov 30
Four Points By Sheraton Arusha, The Arusha Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free English breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Library

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Laundry facilities
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Conference space

Outdoors

  • Garden
  • On a lake

Spa

  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator (single-level property)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Food and drink

  • Champagne service
  • Free bottled water

More

  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Phone

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Early check-in subject to availability
An early check-in fee will be charged

Check-out

Check-out before 10 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for TZS 150.0 per night

Property payment types

Important information

Optional extras

  • Airport shuttle fee: TZS 12000 per person (one-way)
  • Airport shuttle fee per child: TZS 6000 (one-way), (from 4 to 17 years old)
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: TZS 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Property Registration Number 16653

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Duluti Serena Hotel
Lake Duluti
Lake Duluti Hotel
Lake Duluti Serena
Lake Duluti Serena Arusha
Lake Duluti Serena Hotel
Lake Duluti Serena Hotel Arusha
Serena Lake Duluti
Serena Mountain Village Hotel Arusha
Arusha Serena Hotel Resort
Arusha Serena
Arusha Serena Hotel Hotel
Arusha Serena Hotel Arusha
Arusha Serena Hotel Resort Spa
Arusha Serena Hotel Hotel Arusha

Frequently asked questions

Is Arusha Serena Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Arusha Serena Hotel?

As of 2025/11/1, prices found for a 1-night stay for 2 adults at Arusha Serena Hotel on 2025/11/4 start from NT$7,524, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Arusha Serena Hotel?

Self parking is free at this property.

What time is check-in at Arusha Serena Hotel?

Check-in start time: noon; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Arusha Serena Hotel?

Check-out is at 10 AM.

Does Arusha Serena Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of TZS 12000 per person applies.

Where is Arusha Serena Hotel located?

This family-friendly Arusha hotel is located near the airport, 0.2 mi (0.4 km) from Lake Duluti, and within 9 mi (15 km) of Natural History Museum and Maasai Market and Curios Crafts. Arusha Golf Course and Arusha Declaration Monument are also within 9 mi (15 km).

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Reviews

Arusha Serena Hotel Reviews

9.4

Exceptional

9.6

Cleanliness

8.2

Location

9.6

Staff & service

9.0

Eco-friendliness

9.4

Property conditions & facilities
Rating 10 - Excellent. 43 out of 59 reviews
Rating 8 - Good. 13 out of 59 reviews
Rating 6 - Okay. 2 out of 59 reviews
Rating 4 - Poor. 1 out of 59 reviews
Rating 2 - Terrible. 0 out of 59 reviews

Reviews

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiul lodge, rooms and gardens. Excellent food. Fantastic staff. Recommend doing the walk around Lake Duluti
Stayed 2 nights in Aug 2023

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 star Tanzanian experience

This is truly a Tanzanian 5 star experience. Service is excellent, food is excellent and very reasonably priced. The rooms are very clean, there is an AC unit in the room I am staying in. The room is decorated in a style that speaks to the region. The WiFi is best in the common area which is typical for hotels in this country. There is consistent hot water for the shower which I did not experience in any other hotel here. The grounds are immaculately maintained. The staff was very kind in accommodating my requests. I started the trip here and ended the trip here and I am so happy I did.
Stayed 2 nights in Jul 2024

10/10 Excellent

H. PETER

The only problem worth noting in my 2 stays ( before and after a 13 day safari) was the inability of the property to process credit cards. This required much more cash than travelers are accustomed to carrying.
Stayed 2 nights in Mar 2024

10/10 Excellent

Faryal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very friendly and accommodating

I only stayed one night at this hotel because I arrived at 20:15 and my safari would start the next morning. I arrived at 22:00 and asked for dinner. Although the restaurant closes at 22u, they made an exception for me and brought out the menu. Very accommodating and friendly! I wouldn’t know where to get food that late at night. I’ll definitely stay there again for longer.
Stayed 1 night in Aug 2022

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Five star Tanzanian experience

This is truly a Tanzanian great value five star experience. Service is excellent, food is excellent and course dinner very reasonably priced. Breakfast is complimentary. The rooms are very clean, there is an AC unit in some of the rooms. The room is decorated in a style that speaks to the region. The WiFi is best in the common area which is typical for hotels in this country. There is consistent hot water for the shower which I did not experience in any other hotel here. The grounds are immaculately maintained. The staff was very kind in accommodating my requests. I started the trip here and ended the trip here and I am so happy I did.
Stayed 2 nights in Jul 2024

10/10 Excellent

Dave

Loved the monkeys on the property, the staff was excellent and the property beautiful!
Stayed 1 night in Oct 2024

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel and grounds are beautiful! The staff was extremely helpful and friendly. I would highly recommend them!
Stayed 2 nights in Sep 2024

10/10 Excellent

Illona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms in a lush setting. Staff were extremely competent and friendly
Stayed 1 night in Aug 2024

8/10 Good

Guisela

Liked: Cleanliness, property conditions & facilities, room comfort

Have some rest

Beautiful place, location is in the middle of nowhere but hotel lovwly
Stayed 1 night in Jul 2024

10/10 Excellent

Sophia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely tranquil place to stay
Stayed 1 night in Jul 2024

10/10 Excellent

Inmaculada Concepción

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bue a estancia, buen desayuno, hotel seguro y personal muy amable, lo recomiendo
Stayed 1 night in Jun 2024

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful, quiet property with excellent staff. We had a room with a large king, and twin bed, perfect for families. It is a short drive from the hustle and bustle of Arusha. Wonderful place to stay with the bonus of several monkeys on the property for entertainment.
Stayed 3 nights in Jun 2024

10/10 Excellent

Paloma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place !! Very clean and relax
Stayed 1 night in May 2024

10/10 Excellent

edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
monkeys on the roof were a lot of fun! Beautiful grounds and buildings. Very helpful staff and great food.
Stayed 2 nights in Apr 2024

8/10 Good

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good food
Stayed 3 nights in May 2024

8/10 Good

Said

Old building, kept clean and the surrounding is nice but needs more work. The food is terrible, I would give it a one star nothing more. For a Serena I was hoping they would have good food and the menu looks like it was written in the 70s or 90s and was never changed.
Stayed 1 night in Nov 2023

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely beautiful! The grounds are designed in such a way you just want to stay forever. A nice walking path allows some exercise while enjoying the grounds
Stayed 1 night in Oct 2023

10/10 Excellent

Farron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Stay

We had two beautiful nights here with exceptional service from the staff who were kind and attentive to your every need. The grounds are beautiful and well maintained. I would stay here again and recommend it to anyone wanting peace and serenity.
Beautiful Bungalows!
Stayed 2 nights in Aug 2023

6/10 Okay

Carol

Liked: Cleanliness, property conditions & facilities, room comfort

Head office needs to get their act sorted

We arrived at Arusha Serena Hotel at 3.30am after a 24-hour journey, only to be told they did not have a reservation for us. I showed the receptionist the hotels.com booking and she finally gave us a key and said she would sort it in the morning. No apology the next morning. The rooms are very nice, in little rondavals. A bit smaller than shown on their photos though. Good choice at breakfast and overall the staff were very polite and friendly. Would I stay again - Yes but central reservations need to get their act together. Out of the 6 lodges we stayed at in Tanzania, 2 belonged to Serena. The 2nd hotel (Ngorongoro) had overbooked and we had a terrible experience there - again in was down to central reservations. Such a shame because both properties are lovely and unique and have lovely staff. Let down completely by head office.
Stayed 1 night in Jul 2023

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful place to stay just outside Arusha

Beautiful hotel! The rooms are all separate bungalows spread out over a large park like area which is very beautiful. There is a nice walking trail that goes around the entire area and we really enjoyed it. The restaurant is outstanding and has a good selection. Very good breakfast too. We ate several meals there. The photos on the website are exactly what it looks like. Very friendly staff. We highly recommend it.
Stayed 1 night in Mar 2023

8/10 Good

Sandra

Liked: Cleanliness, property conditions & facilities
If you want to stay in a hut in an ugly part of Arusha, without the safari animals, this is your place. Most guests use it overnight on their way to where the animals are. Pretty “rustic”.
Stayed 2 nights in Sep 2022

8/10 Good

Roger

Liked: Staff & service, property conditions & facilities, room comfort

Serena is always a good choice!

Very friendly stuff, all the way supportive!
Stayed 1 night in Nov 2021

10/10 Excellent

Christy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I'd book again in a heartbeat

My mom and I loved this place. The rooms and grounds were beautiful! The food was delicious. The service was great. They bent over backwards to make our stay wonderful.
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful resort! Staff is wonderful and welcoming. Room are wonderful as well. Bed is very comfortable.
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Location, staff, food & service
Stayed 1 night in Apr 2021