Find hotels near Artenara Cave Houses Ethnographic Museum, Artenara from NT$1,595

"We had a poor experience and multiple issues with our room and were informed by reception, "sorry, this is the standard".... 1) I accept not all rooms have a sea view, but ours was looking into a cliff face with virtually no natural light entering the room... For 230 euros! The room felt like a utility closet that had been repurposed. Unacceptable. 2) The room had a mouldy, putrid smelling AstroTurf 'terrace' that faced said cliff. See attached photos of the florid mould. 3) The WiFi in the room was broken / could not even load a WhatsApp message. If this is the 'standard' that Occidental hotels holds themself to then they should reclassify this as a 2-3* hotel. I have stayed in cleaner, better 3* hotels for 1/3rd of the price. We would certainly not recommend anyone stays here or mistakes it for a luxury experience. It is a box-ticking "4*" hotel which on closer inspection does not live up to this grade. "

"A spectacular setting with incredible views. The room was a little tired and needs attention especially given the cost to stay - a which superior one with its own balcony . The lounge was a lovely cosy place to sit and relax, especially when the open fire was lit. However as there was no access to easily order a drink, the room was empty. Such a shame. We had to go to the cafe, sit at a table (no ordering from the bar - so had to wait until a table was free), order drinks in a queue, get the drink and then take it to the lounge! As residents there should have been some provision for ordering a drink. Very archaic! The food in the restaurant was very good but the menu never changed the entire stay which resulted in us eating things we didn't want or duplicating ones we had already tried. The spa is expensive for what it is and small though the view from the infinity pool and jacuzzi was amazing. €5 to purchase mandatory flip flops was a waste of time as they were never used. Finally the staff - oh dear! Unfriendly at best - just going through the motions. A few adjustments could make this the amazing place even more amazing."

"All was good . Clean and comfortable. Very quiet with great views."

"Clean room, friendly staff and comfortable bed. We took the half board option- evening meal was great. "

"The terrace has spectacular views, Eva our host was lovely and very helpful and the breakfasts were delicious. The downsides were the bed could have been more comfortable and because at night there is only one bar/restaurant open in Tejede English language television in our room would have been welcome."