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"Very good experience throughout the establishment "

"My stay at the Makati Shangrila has always been great and I will continue to stay there whenever I go back to the Philippines, most especially the staff, very courteous. My only regret was not able to get a reservation at the Sage Restaurant with my wife for a couples dinner, on Valentine’s Eve, next time will all in advance. I love coming back "

"good service"

"location was best and close to everything - felt safe and festive while sightseeing, going out for food, drinks shopping, services like salons and many entertainment venues, the breakfast was really good with many options - really loved the arroz caldo, egg station and taho. The staff was really nice and accommodating. The view from the rooftop at sunset was nice."

"Staff were friendly and very courteous, great location"

"The staff were very responsive and polite. The room was clean and it is in a very convenient location!"

"Great stay for a fair price"

"Maintained elegance I have been coming here since the 80’s they never let me down Love the ambiance the people and the smiles"

"The room is clean, comfortable, staff are all welcoming, respectful and courteous."