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Reviews of RuinAdalia Hotel - Adults Only

RuinAdalia Hotel - Adults Only
Barbaros Mahallesi Hesapçi sokak No.22, Kaleiçi, Antalya, Muratpasa

Reviews

9.6

Exceptional

Rating 10 - Excellent. 74 out of 89 reviews" "
Rating 8 - Good. 11 out of 89 reviews" "
Rating 6 - Okay. 3 out of 89 reviews" "
Rating 4 - Poor. 0 out of 89 reviews" "
Rating 2 - Terrible. 1 out of 89 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Maryam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
RuinAdalia is truly an oasis in the heart of Antalya's historic Kulesi old-town. Set within the narrow ally-ways of dense-shopping quarters, cafes, and restaurants, you are greeted by a vast square featuring unique, Ottoman-styled buildings surrounding a beautiful garden and court-yard, well-appointed outdoor bar with indoor/outdoor seating, and a heated pool. The hotel is truly a unique paradise, marrying historic charm with modern luxury. Client service and amenities were generally high-quality. The day manager, Varol, went above and beyond to successfully coordinate our requests, including car rental, dinner reservations, and a very early check-out. Our only feedback was irregular replenishment of water bottles and no access to an iron/ironing board. Further, it should be noted, with the rooms facing the beautiful interior court-yard, the external views are of the Kulesi ally-ways, which although charming, may not provide privacy for ground-floor visitors. We genuinely enjoyed our stay at RuinAdalia; a unique paradise set in the heart of beautiful Antalya.
Stayed 3 nights in May 2024
Response from RuinAdalia Team on 2024/5/14
Dear Rameen Sabet,First of all, as RuinAdalia Hotel, we would like to thank you very much for choosing our hotel and in our hotel, which we serve fondly, the comments of our esteemed guests motivate us.We also thank you for taking the time to share your comments. Your comment is shared with all management and employees. We hope to welcome you again in our hotel as soon as possible.Best Regards

10/10 Excellent

Tania

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, lovely pool area, extremely helpful staff, perfect location, interesting history.
Stayed 4 nights in Apr 2024
Response from RuinAdalia Team on 2024/4/8
Dear Tania,We would like to thank you very much for choosing our hotel and taking the time to evaluate us. We are really proud to welcome and please you. We wish you good days until we entertain you again.Best Regards

10/10 Excellent

JAG USTIT

Stayed 1 night in Mar 2024
Response from RuinAdalia Team on 2024/4/1
Dear Jag Ustit,Thank you for rating to usKind Regards,

8/10 Good

Alex

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2024
Response from Ruin Adalia Hotel Management on 2024/1/27
Dear Guest, First of all, thank you for taking your precious time to share your thoughts and comments with us. We are very pleased that you were satisfied with the services we offer during your stay and that you left our hotel happily. We hope to see you again at our hotel as soon as possible. Kindest regards,

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in good location
Excellent short visit to Antalya.lovely hotel in good location with nice gardens with swimming pool and outdoor bar.Friendly and efficient staff.Good breakfast.
Stayed 2 nights in Dec 2023
Response from RuinAdalia Team on 2024/1/1
Dear Ann,First of all, thank you for taking the time to write a comment. It made us very happy that you enjoyed your holiday in our hotel. We will be happy to host you at our hotel again.Let everything be as you wish.Regards

10/10 Excellent

Mona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs were very nice and helpful.
Stayed 1 night in Jul 2023
Response from RuinAdalia Team on 2023/12/14
Dear Mona,Thank you for review and ratingWe hope welcoming you again

10/10 Excellent

Reyhan

Traveled with partner
Liked: Amenities
Hotel and decoration is amazing, however rooms ( standart ) looks to street is very noisy, area is most beautiful area of Antalya i believe
Stayed 2 nights in Dec 2023
Response from RuinAdalia Team on 2023/12/5
Dear Reyhan,Thank you for review and rating. Next time we hope welcoming you again

8/10 Good

Vincent

Business traveler
Liked: Cleanliness, property conditions & facilities
Disappointed with the Wi-Fi going down for 3 days, no hot water on my last day. Breakfast starts very late at 8am and pool bar opens late also at 9am
Stayed 6 nights in Nov 2023
Response from RuinAdalia Team on 2023/12/1
Dear VincentThank you for your comment.In order to serve you better, we sometimes carry out efforts to strengthen our internet networks.We will provide service with a strong internet speed during your next stay.Our hotel breakfast and service hours have been prepared taking into account all requests.Hope to see you again in our hotel

8/10 Good

Dorothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023
Response from RuinAdalia Team on 2024/1/1
Dear Dorothy,Thank you for choosing and rating our hotel.Kind Regards,

10/10 Excellent

Douglas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is so much more than a hotel. It’s a landmark with its own museum. Built on top of Byzantine ruins the hotel has gracefully bridged the distant past to the present day. The staff are incredibly friendly and efficient. We were welcomed warmly from the moment we walked in and the hospitality of the entire staff left us yearning to return.
Stayed 1 night in Nov 2023
Response from RuinAdalia Team on 2023/11/16
Dear Douglas,We would like to thank you very much for choosing our hotel and taking the time to evaluate us. We are really proud to welcome and please you. We wish you good days until we entertain you again.Best Regards

10/10 Excellent

Sandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the wntire experience. Highly recommend. Pool is a wonderful add on.
Stayed 7 nights in Nov 2023
Response from RuinAdalia Team on 2023/11/13
Dear Sandra,We would like to thank you very much for choosing our hotel and taking the time to evaluate us. We are really proud to welcome and please you. We wish you good days until we entertain you again.Best Regards

2/10 Terrible

Marcin

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I stayed in this hotell few times before and the only let down was the service. Hotel irself is beautifully presented and old town location is great. Unfortunately restaurant staff and the service is far away ftom what i would expect from 5 stars hotel. Receptionist on the evening shift was just horrid. Zero awareness and very lazy unhelpful attitude. Theres a laid back attitude and there's arrogant behaviour. Restaurant staff is just plain lazy and not interested. When asked to order a meal at 22.15 i was refused even though the kitchen closes at 22.30. In the afternnoon i requested strawberry milskshake and i was met with unhappy face of the waitress who was making strange comments and face's. When i confronted her about it asking her directly what was the problem she replied she suddenly couldn't understand English. When i spoke to the waiter he was arrogdnt and evasive. I told them directly that they shall stayed at home or look for another job cause clearly they hated what they do here. Really unpleasant and unnecessary experience. Considering the holtel is not fully booked the staff shall make good impressions instead of converting it to a horrible place to stay. When my local friend wanted to drop by to see me at night just for a minute, i was told i need to pay £40 for him to get permission to let him in. I forgot to mention the receptionist didnt answer mu calls hence i had to walk to reception myself to meet him sleeping in the waiting room on a sofa.
Stayed 2 nights in Nov 2023
Response from RuinAdalia Team on 2023/11/11
Dear Marcin,First of all, We sincerely apologize for this negative experience you had. Regarding to our records, you were here for the 3rd time for your stay. We want you to know that we will do our best to avoid these negativities on your next visit. Based on all the details you mentioned, our teammates were warned and necessary actions were taken.Best Regards,RuinAdalia Hotel Management

10/10 Excellent

Viktor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The nicest hotel in the neighbourhood. Clean and comfortable rooms. Professional and and helpful staff. Book with confidence.
Stayed 1 night in Oct 2023
Response from RuinAdalia Team on 2023/10/17
Dear Viktor,Thank you for your opinionNext time we hope welcoming you againKind Regards

8/10 Good

Rudy Monty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good overall.
Beautiful maintained proprty, quite tranquil set in the middle of the old town. Rooms, pool, gardens and setting is stunning. Breakfast lacked variety compared to many other places we have stayed in through Turkey. We felt the hotel lacked warmth and service at Reception to other places we stayed.
Stayed 4 nights in Oct 2023
Response from RuinAdalia Team on 2023/10/13
Dear Sonali,Thank you for rewiev and ratesWe hope see you next time welcoming youKind Regards,

10/10 Excellent

Julio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff. It looks beautiful and peaceful right on town.
Stayed 1 night in Sep 2023
Response from RuinAdalia Team on 2023/9/17
Dear JulioThank you for review and ratingBest Regards,

10/10 Excellent

Ozcan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
built over archeology is an amazing feature of this property, a guided tour by very informative staff take you below. Riza and the staff look after you especially with breakfast and pool side food and drinks. A nice touch is tea, coffee and water is provided free of charge around the pool. The location is perfect for exploring all the local area, being mainly pedestrianised its easy to see all of Kaleici. Great selection of bars restaurants all minutes away by foot. Thank you Ruinadalia hotel you made our stay in Antalya perfect.
Stayed 10 nights in Sep 2023
Response from RuinAdalia Team on 2023/9/16
Dear OzcanFirst of all thank you very much for choose our hotelNext time we hope welcoming you againKind Regards,

10/10 Excellent

Jonathon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool area was lovely to relax in by the sun.
Stayed 4 nights in Sep 2023
Response from RuinAdalia Team on 2023/10/28
Dear Jonathon,Thank you for review and rating to usKind Regards,

10/10 Excellent

Julio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Sep 2023
Response from RuinAdalia Team on 2023/9/12
Dear Guest,Thank you for rating

6/10 Okay

Alok

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was very good. We would have liked the service to be better. On checkin we were given a rather cold reception by the staff. We were led to the room but no one cared about sharing any details on questions we asked such as places to visit nearby, how to connect to WiFi. When we asked about visiting the basement area that has the ruins we were told we could do that any time. However when we tried to make a visit in the evening we were told that the facility was closed. As a result we could not.
Stayed 2 nights in Sep 2023
Response from RuinAdalia Team on 2023/9/9
Dear AlokThank you for review and ratingWe take note all details for opinion

8/10 Good

Peggy

Liked: Cleanliness, staff & service, property conditions & facilities
Right in the old town. Tricky to navigate in the old town/ walk streets- google map doesn’t recognize which street is close to pedestrian only. The staff can do more help on guiding guest with car to get out of the old town. It can be a little frustrating to drive around
Response from RuinAdalia Team on 2023/9/6
Dear Guest,Thank you for review and ratingKind Regards,

10/10 Excellent

Aref

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is strategically located in the old part of Antalya , few minutes walk from Hadrian’s gate , the old bazar and the city center . 10 minutes from the Marina … we had an excellent 4 days stay in that district / With many shops / restaurants and tourist friendly services . Would stay in that area again
Stayed 4 nights in Aug 2023
Response from RuinAdalia Team on 2023/9/1
Dear Aref,First of all thank you for choose our hotelThank you for opinion and ratingNext time we hope welcoming you again.

10/10 Excellent

Brian

Stayed 3 nights in Aug 2023
Response from RuinAdalia Team on 2023/8/13
Dear BrianThank you for points to us

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Experience
I have averaged over 50 hotel nights a years for well over a decade. I have to say that the experience at Hotel RuinAdalia is one of the best hotel experiences I have ever had. The Hotel is beautiful, very well maintained, quiet, peaceful and the staff is very attentive and extremely kind. However the best part of the experience was the manager Carol. He went out of his way to make every aspect of our stay memorable.
Stayed 2 nights in Jul 2023
Response from RuinAdalia Team on 2023/8/5
Dear MarkWhat a nice comment :)Thank you for your review and pointsWe are really happy when read your opinionNext time we hope welcoming again youKind Regards

10/10 Excellent

Rob

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top spot!
Great location, super clean and organised, super staff, a very well run hotel at a reasonable price - my go to hotel for Antalya.
Stayed 2 nights in Jul 2023
Response from RuinAdalia Team on 2023/8/4
Dear Rob,Thank you for review and points We would be pleased to welcome you again in our hotel.Kind Regards,

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We will be back 👍😊
What a lovely relaxing place to stay . The staff were extremely professional and very attentive . We loved being able to lounge by the pool and order food and drinks .
Stayed 2 nights in Jul 2023
Response from RuinAdalia Team on 2023/7/31
Dear Andrea,Thank you for choosing our hotel What a nice comment :)Next time we hope welcoming you again

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spectacular hotel stay
Genuinely one of our favourite hotel stays as a couple! We have stayed in a number of hotels throughout the world and this stay ranks amongst the top hotel brands such as Four Seasons, Anantara and Six Senses. We really enjoyed the old Ottoman vibe and garden/pool area. The rooms were impeccably clean and so was the entire hotel - it just opened last year (2022) we were told The staff were courteous and prompt and were kind enough to give us a tour of the ruins in the basement. Just be wary of some noise from nearby restaurants and bars - particularly at certain times of the year. Would be nice to have in iron in the room as well. We will definitely book again for our next stay in September.
Stayed 3 nights in Jun 2023
Response from RuinAdalia Team on 2023/7/6
Dear Guest,We are really happy when we read your review. Thank you very much for points and opinionNext time will see you Kind Regards,

10/10 Excellent

HYOUNGIL

Stayed 11 nights in Jun 2023
Response from RuinAdalia on 2023/6/24
Dear Guest,Thank you for point and reviewKind Regards,

10/10 Excellent

naseer

Stayed 5 nights in May 2023
Response from RuinAdalia Hotel Management on 2023/6/6
Dear Naseer,Thank you for your great rating. We will be more than happy If we have a chance to welcome you again.Best Regards

10/10 Excellent

Kamil

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay with underground ancient museum for guests only. Right in the center of Old Town, where all restaurants and shops are. Inside was very quiet and relaxing. Very friendly and helpful staff, especially Varol the property manager. He went out of his way to make sure we have what we needed. This is one of the places I would stay again if i was back.
Response from RuinAdalia Team on 2023/5/22
Dear Kamil,What a nice comment :)We are really happy to read We hope so next time welcoming you again

10/10 Excellent

Hiba

Stayed 3 nights in May 2023
Response from RuinAdalia Team on 2023/6/11
Dear HibaThank you for choosing our hotelKind Regards,

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time staying in RuinAdalia.
My wife had a very nice stay at RuinAdalia Hotel, only 100m from Hadrian's Gate and close to many Old Town restaurants, great location. Great staff on site, all very helpful. Comfortable surroundings to relax by the pool. Room was nice and spacious, disappointed that there was no coffee or tea available in room. This hotel is built above Roman and Ottoman ruins.
Stayed 4 nights in Apr 2023
Response from RuinAdalia Team on 2023/4/20
Dear Ronald,Thank you for your comment and points. Next time we hope welcoming you

10/10 Excellent

Humam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023
Response from Front Ofiice Team on 2023/3/31
Dear Humam,Thank you for 10 points

10/10 Excellent

Lindsay

Stayed 7 nights in Feb 2023
Response from RuinAdalia Team on 2023/2/21
Dear Lindsay,Thank you for 10 pointsKind Regards,

10/10 Excellent

Igor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place!
Stayed 1 night in Nov 2022
Response from RuinAdalia on 2022/11/23
Thank you for commentWelcome you

10/10 Excellent

Joseph

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Like RuinAdalia sooo much
Great hotel Interesting location in the old town, the hotel sitting on an archeological site. Well preserved Close to downtown I will make this hotel my home location while coming to Antalya.
Stayed 6 nights in Oct 2022
Response from RuinAdalia Team on 2022/10/23
Dear JosephThank you very much for nice rewievNext time see you welcoming you

10/10 Excellent

Robert

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An oasis in Antalya
This is a wonderful hotel. Extremely comfortable with excellent service. We would recommend it to anybody. Breakfast, however, was disappointing - but not so much as to detract from the recommendation. Parking could be a problem - although we were lucky enough to get into the hotel's free parking space - and access by car is interesting, with negotiation of the Old Antalya streets a challenge. Overall it is a must - definitely THE place to stay. It is worth many more stars than the 2 it has. Ask to visit the ruins underneath. Varol in Reception gave us outstanding service!
Stayed 1 night in Oct 2022
Response from RuinAdalia on 2022/10/20
Dear Robert,Thank you very much for rewiev.. We are really glad when read to comment...

10/10 Excellent

kamelia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was extremely unique as it was built on an old church. The buildings have been restored beautifully with modern amenities. The grounds very lush. Great central location. Varol was very kind and professional. All staff very helpful and courteous. Will Most definitely come back to the same place.
Stayed 1 night in Oct 2022
Response from RuinAdalia Team on 2022/10/9
Dear Kamelia,Thank you very much for choosing our hotel. We are really glad when we read to your reviewNext time see you again welcome youKind Reards,

10/10 Excellent

john

Stayed 1 night in Sep 2022

10/10 Excellent

Levent

Stayed 1 night in Sep 2022
Response from RuinAdalia Team on 2022/9/12
Dear Levent,Thank you very much for 10 points,Kind Regards,

10/10 Excellent

Maria

Stayed 4 nights in Aug 2022
Response from RuinAdalia Team on 2022/8/30
Dear Maria,Thank you very much for 10 pointsKind Regards,

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best hotel in Kaleici!
I loved the hotel a lot. Very nice pool area, staff very friendly, cleanliness very good, good breakfast. I definitely will stay at this hotel on my next trip to Antalya:)
Stayed 2 nights in Aug 2022
Response from RuinAdalia Team on 2022/8/21
Dear Henry,Thank you very much for a nice comment.. We are happy when read We hope so see you again welcoming youKind Regards

10/10 Excellent

Samer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the few hotels you can't find anything negative to say about it. Location is perfect in the old town's center, staff is helpful and friendly, rooms are clean and spacious, hotel has authentic Turkish feel, and on top of all that, there's a archeological site right underneath it !
Stayed 1 night in Jul 2022
Response from RuinAdalia Team on 2022/7/18
Dear Samer, Thank you very much for you nice opinion. Next time see you again. Kind Regards

10/10 Excellent

Behrooz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel
probably the best in Antalya. Way better than hotel 3 times its cost
Stayed 6 nights in Jun 2022
Response from RuinAdalia Team on 2022/7/7
Dear Behrooz, Thank you very much for your best opinion. Next time see you again

8/10 Good

mohamed, LARGO

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Nice area and interior of room is good, but curtains were not working, also parking is so limited, It says there is laundry in site but there were not staff have to take my laundry to external dry clean and one of my expensive shorts were stolen.
Stayed 2 nights in Jun 2022
Response from RuinAdalia on 2022/7/4
Dear Guest, Thank you very much for comment. There is no short forgotten in hotel. Also near curtain area there is a on/off system Next time see you again

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An excellent choice
An excellent choice for adults looking for somewhere relaxed in Antalya. The Ruin Adalia team are all extremely friendly and couldn't do enough for us. Rooms are very comfortable and tastefully decorated. There is a well presented archaeological site underneath the hotel which can be viewed through glass floor panels and is accessible by staircases or elevator. Also have to mention the restaurant, the best food we ate during our visit to Antalya.
Stayed 5 nights in Feb 2022
Response from Varol D on 2022/3/2
Dear Edward First of all thank you very much for choosing our hotel and for your nice opinion I will share your comment with all staff

10/10 Excellent

Monique

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfecte locatie in het oude stadsgedeelte, vlakbij de Hadrianuspoort, winkeltjes, bars etc.. Heerlijk beddegoed, prachtige binnentuin met compact zwembad. Indrukwekkende archelogische vondsten onder het complex, zo groot als de locatie. Een heerlijke plek om je terug te trekken van de hectiek van de stad.
Stayed 2 nights in May 2024
Response from RuinAdalia Team on 2024/5/14
Dear Monique Grijseels,We would like to thank you very much for choosing our hotel and taking the time to evaluate us. We are really proud to welcome and please you. We wish you good days until we entertain you again.Best Regards

10/10 Excellent

Eelke

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prachtig hotel met archeologisch museum in de kelder. Aardig personeel. Alles wordt continu perfect schoongemaakt . Een verblijf waard.
Stayed 8 nights in Apr 2024
Response from RuinAdalia Team on 2024/4/23
Dear Eelke,We would like to thank you very much for choosing our hotel and taking the time to evaluate us. We are really proud to welcome and please you. We wish you good days until we entertain you again.Best Regards

10/10 Excellent

YOUNG JIN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
안탈리아를 다시 간다면 그때도 숙소는 이곳으로!
Stayed 2 nights in Mar 2024
Response from RuinAdalia Team on 2024/3/18
Dear Young JinFirst of all, thank you for taking your precious time to share your thoughts and reviews with us. We are very pleased that you were satisfied during your stay with the services we offer and that you left our hotel happily. We hope to see you again at our hotel as soon as possible.Kind Regards,

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Ruin Adalia Hotel Management on 2024/1/11
Dear guest, First of all, thank you for choosing to spend your vacation at our hotel and sharing your valuable opinions that always encourage us to get better. We are pleased to have contributed to your wonderful stay with our different facilities and quality service at our facility. Best regards,

10/10 Excellent

FRANCISCUS

Stayed 2 nights in Dec 2023
Response from RuinAdalia Team on 2023/12/28
Dear F. Van EnckevortThank you for rating.Next time we hope welcoming youKind Regards,