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Reviews of Suites Plaza Hotel & Wellness

5 out of 5
Suites Plaza Hotel & Wellness
88 Carrer Prat de la Creu, Andorra la Vella, Andorra la Vella

Reviews

9.2

Wonderful

Rating 10 - Excellent. 43 out of 62 reviews" "
Rating 8 - Good. 14 out of 62 reviews" "
Rating 6 - Okay. 1 out of 62 reviews" "
Rating 4 - Poor. 2 out of 62 reviews" "
Rating 2 - Terrible. 2 out of 62 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Muhammad, Newport

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, nice and clean hotel
Stayed 2 nights in Apr 2024

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love our stay. The hotel is very well located close to all attractions and great restaurants. Breakfast was good to start the day with great variety to choose from. Staff is friendly and helpful.
Stayed 2 nights in Feb 2024

10/10 Excellent

maria gabriela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Earl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Xueying, Ann arbor

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, big room, good stay overall
Stayed 1 night in Oct 2023

8/10 Good

Jose luis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel muy bueno
Stayed 3 nights in Apr 2024

8/10 Good

SONIA

Liked: Cleanliness, staff & service, property conditions & facilities
Tienes que pedir hora para ir a la piscina porque hay aforo limitado. No está muy bien organizado.
Stayed 1 night in Mar 2024

10/10 Excellent

Mei jun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Xavi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hotel categoría 5 estrellas, quizás se han pasado un poco , para mi es un 4 estrellas.Es muy buen hotel para el precio que paguemos 95€ la noche 4 personas.
Stayed 1 night in Apr 2024

10/10 Excellent

Dolors

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Los empleados del hotel muy muy amables
Stayed 1 night in Mar 2024

10/10 Excellent

Eric, SAINT-LIZIER

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parfait
Stayed 1 night in Mar 2024

8/10 Good

Alejandra

Liked: Cleanliness, amenities
Molt be
Stayed 1 night in Mar 2024

10/10 Excellent

Noemi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel bien comunicado de la zona centro,habitacion muy limpia y personal del hotel muy amable.
Stayed 1 night in Mar 2024

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo perfecto, la habitación preciosa y las camas muy cómodas. El personal encantador y muy atento para cualquier cosa que necesitabas. El buffet amplio y delicioso. Sin duda para repetir, nos encantó.
Stayed 2 nights in Mar 2024

10/10 Excellent

iban

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable
Stayed 1 night in Mar 2024

10/10 Excellent

Carolina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien todo en general
Stayed 1 night in Mar 2024

8/10 Good

Wosbaldo

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En general, todo muy bien!! estaremos gustosos de regresar
Stayed 1 night in Mar 2024

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Daniel

Stayed 1 night in Feb 2024

8/10 Good

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buenas opciones de tiendas
Stayed 1 night in Feb 2024

2/10 Terrible

Enrique

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Después de un largo día de carretera llegamos hacia las 8 pm del 5/2/24 y nos hizo el check in un señor francamente antipático que nos dijo que nada de utilizar los servicios del hotel porque ya era muy tarde. Tampoco es que esperáramos gran cosa esa noche, pero las formas fatal. Nos sentimos las 2 personas que entrábamos muy mal tratadas, comentamos la situación a posteriori y tuvimos la misma sensación. Se nos quitaron las ganas de quedarnos más días y nos fuimos temprano sin utilizar ninguno de los servicios del hotel. 5 estrellas? Todas las demás personas empleadas con las que nos cruzamos nos atendieron muy pero que muy amablemente y mejor de lo que se espera al alojarse en un hotel con buena reputación como este. No sé qué problema tiene este señor, pero realmente a nosotros nos arruinó la estancia y nos fuimos con muy mal sabor de boca. No volveré.
Stayed 1 night in Feb 2024

10/10 Excellent

Luis Omar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Justa

Stayed 1 night in Feb 2024

10/10 Excellent

Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities
Desayuno muy completo y ubicado al pricipio de la calle comercias
Stayed 2 nights in Jan 2024

10/10 Excellent

Luigi

Traveled with family
4 días espectacular
Todo fantástico , la ubicación , confort , personal , servicios …….lo recomiendo, ya volveré! Hasta pronto
Stayed 4 nights in Dec 2023

10/10 Excellent

Nihad

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy acogedor, el personal atento en todo momento. Habitacion muy limpia y espaciosa, desayuno muy completo. Ubicación perfecta, muy cerca del centro donde están las tiendas y restaurantes.
Stayed 2 nights in Dec 2023

4/10 Poor

jamal

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Eric

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parfait
Service excellent et personnel très accueillant. Le directeur est charmant et même la restauration est très bonne. Rien à dire
Stayed 2 nights in Dec 2023

8/10 Good

Andrea

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Vicente

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La profesionalidad y atención del general manager Mok Boutaleb Y todo su equipo pendiente en todo momento, para facilitarte cualquier cosa que necesites, recibiéndote con una copa de champán
Stayed 2 nights in Dec 2023

10/10 Excellent

Daniel

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

mourade

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Susana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Pilar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

Laurent

Stayed 1 night in Dec 2023

10/10 Excellent

Marta

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Dec 2023

6/10 Okay

Remei

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

ANGELA

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto mucho
Stayed 2 nights in Dec 2023

10/10 Excellent

Waldemar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Acima da nossa expectativa
Stayed 1 night in Dec 2023

10/10 Excellent

Cristina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El fin de semana ha sifo estupendo. En el spa nos hemos podido relajar despues de ir de shoping. Hotel centrico y muy amables
Stayed 1 night in Nov 2023
Response from Recepció on 2023/11/28
Apreciada Cristina, muchas gracias por tomarse unos minutos de su tiempo en compartir su experiencia con nosotros. Nos alegra leer que cumplimos con sus expectativas, y esperamos volver a verlos pronto en nuestro establecimiento. Hasta entonces, reciba un cordial saludo, atentamente,

10/10 Excellent

Juan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me pareció excesivo pedir 22€ para poder aparcar el coche en el parking del hotel.
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Bien pero no como 5 estrellas
Habitación amplia y limpia. Mas de 30 minutos de cola para Check-out con una sola persona atendiendo.
Stayed 1 night in Nov 2023

8/10 Good

jean-michel

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Frederic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Jonatan

Stayed 2 nights in Sep 2023
Response from Recepció on 2023/9/28
Apreciado cliente, muchas gracias por compartir su experiencia con nosotros. Estaremos encantados de volver a recibirlo de nuevo. Hasta entonces, reciba un cordial saludo, atentamente,