Front of property

Reviews of Lemon Tree Hotel & Suites Anaheim

3 out of 5
Lemon Tree Hotel & Suites Anaheim
1600 E. Lincoln Avenue, Anaheim, CA

Reviews

6.8
Rating 10 - Excellent. 356 out of 1055 reviews" "
Rating 8 - Good. 183 out of 1055 reviews" "
Rating 6 - Okay. 180 out of 1055 reviews" "
Rating 4 - Poor. 132 out of 1055 reviews" "
Rating 2 - Terrible. 204 out of 1055 reviews" "

6.6/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Efany

Disliked: Property conditions & facilities
Stayed 3 nights in Apr 2024

2/10 Terrible

Vanessa

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
When we arrived there seemed to be some sort of deal going on outside with a few vehicles. Me and my spouse felt very unsafe specially since we had our daughter with us. And inside the room was pretty old and there seemed to be mold on the ceiling of the bathroom. It was clean but not a family friendly environment. So we decided to only stay 1 out of the 2 nights were suppose to stay for.
Stayed 2 nights in Apr 2024
Response from Lemon Tree Hotel & Suites on 2024/4/30
Dear Vanessa, we're sorry that your experience didn't meet your expectations. We take all feedback seriously and will do our best to improve our services on the points you highlighted.Sincerely,Victoria G.

6/10 Okay

Robert, Aurora

Disliked: Staff & service, amenities, property conditions & facilities
ghhh
Stayed 3 nights in Mar 2024
Response from Lemon Tree Hotel & Suites on 2024/4/29
Dear Robert, thank you so much for taking the time to rate us. We hope to have you back with us soon!Sincerely, Victoria G.

10/10 Excellent

Shawnte

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very private
Stayed 1 night in Apr 2024
Response from Lemon Tree Hotel & Suites on 2024/4/29
Dear Shawnte, thank you so much for your stellar rating! This means a lot to us. Hope you enjoyed your stay and, we look forward to welcoming you back the next time you visit the area.Sincerely,Victoria G.

10/10 Excellent

Shabock

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and service was excellent.. kept areas clean and quiet stay. I would have no problem making another booking with Lemon Tree Hotel & Suites Anaheim . I enjoy the stay....
Stayed 1 night in Apr 2024
Response from Lemon Tree Hotel & Suites on 2024/4/29
Dear Shabock, thank you so much for taking the time to leave an excellent rating - it's much appreciated!Sincerely,Victoria G.

2/10 Terrible

Daniel

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property looked like it was an old people community at one point. The room was small and the fridge was tinnier than any minifridge ever.
Stayed 4 nights in Mar 2024
Response from Lemon Tree Hotel & Suites on 2024/4/25
Dear Daniel, please accept our sincerest apologies and know that we're working to improve our service. Your feedback is important to us, and we appreciate you taking the time to point out something that needs improvement.Sincerely,Victoria G.

6/10 Okay

Gilberto

Business traveler, Traveled with family
Tha place was empty and they manage to put the most noisy person next to us…
Stayed 1 night in Apr 2024
Response from Lemon Tree Hotel & Suites on 2024/4/24
Dear Gilberto, we apologize for the inconvenience caused during your recent visit. Your comfort is our top priority. Your feedback is crucial to us, and we assure you that we will address theses issues with our team to minimize noise disturbance. Please accept our sincerest apologies for the inconvenience.Sincerely,Victoria G.

6/10 Okay

Miguel

Traveled with group, Traveled with partner
Disliked: Cleanliness, property conditions & facilities
The room was clean but had a faint foul smell. I would stay again as a last resort, but next time I’ll look for a nicer hotel.
Stayed 1 night in Apr 2024
Response from Lemon Tree Hotel and Suites on 2024/4/22
Dear Miguel,First of all we would like to thank you for your business. We always take into consideration feedback provided by our guests and take measures based on it. Please accept our apology for any inconvenience you experienced during your stay. Rest assured, we have already begun making improvements based on guest feedback. We hope to see you again and be given a chance to showcase our true hospitality. YP.

10/10 Excellent

Luis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Lemon Tree is a nice place to stay for a few nights. The parking is plentiful so even if you lose your spot close to your room, you'll still be able to find a parking on the property without having to park outside. The people are always very helpful as well.
Stayed 1 night in Apr 2024
Response from Lemon Tree Hotel and Suites on 2024/4/22
Dear Luis,Thank you so much for taking the time to leave a review. We are happy to hear that you enjoyed your stay and are looking forward to hosting you again.YP

10/10 Excellent

anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time
Stayed 1 night in Apr 2024
Response from Lemon Tree Hotel & Suites on 2024/4/20
Dear Anthony, thank you for choosing us and giving us a perfect rating. We're delighted that your stay exceeded your expectations. Your feedback is invaluable to us, and we're thrilled to have contributed to your memorable experience. We look forward to welcoming you back for another exceptional stay.Sincerely,Victoria G.

4/10 Poor

Sayd Jawad

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
It was old place and not a convenient room.
Stayed 1 night in Apr 2024
Response from Lemon Tree Hotel & Suites on 2024/4/19
Dear Sayd, It's deeply disheartening to learn that our facilities and services could not match your expectations. On behalf of the hotel administration, we are sorry for your bad experience and we hope you accept our profound apologies for our shortcomings. We highly value your feedback, as we understand there is always room for improvement.Sincerely,Victoria G.

10/10 Excellent

Esmeralda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the erea look clean and beautiful
Stayed 1 night in Mar 2024
Response from YP. on 2024/4/18
We are happy to hear that. We hope to see you again soon.

10/10 Excellent

Moses

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from lemontree hotel on 2024/4/18
Dear moses, thank you so much for your exceptional rating. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit with us.

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
That 100 that was supposed to be refunded , oh well. Guess ill just deal with it
Stayed 1 night in Apr 2024
Response from YP. on 2024/4/18
A deposit put down using a card usually takes 2-5 days to reflect in your account. Thank you so much for staying with us.

10/10 Excellent

Raiders

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and clean no issues outside
Stayed 1 night in Apr 2024
Response from Lemon Tree Hotel & Suites on 2024/4/16
Dear Raiders, thank you so much for your exceptional rating. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit,Sinerely,Vg

10/10 Excellent

Deric

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place will be back
Stayed 1 night in Apr 2024
Response from Lemon Tree Hotel & Suites on 2024/4/16
Dear Deric, thank you so much for your stellar rating! This means a lot to us. Hope you enjoyed your visit and, we look forward to welcoming you back.Sincerely,Victoria G..

2/10 Terrible

Audrey

Disliked: Cleanliness, staff & service, property conditions & facilities
Im extremely disappointed with my stay here. The second day I was there I found a roach in my room. There were holes in the blankets, only one trash can. This was supposed to be a family suite and there was only one chair in the room to sit in. So if i wanted to sit down with my family to eat I couldn't. In total I found at least five. Front refused to give me a discount for my inconvenience. I had to cut my stay short due to the conditions of the room.
Stayed 4 nights in Apr 2024
Response from Lemon Tree Hotel & Suites on 2024/4/16
Dear Audrey, we're sorry that we didn't live up to our high standards. Please know that we take all feedback seriously. We appreciate your feedback and thank you for bringing this to our attention.Sincerely,.Victoria G.

10/10 Excellent

Lucero

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place
Stayed 2 nights in Apr 2024
Response from Lemon Tree Hotel & Suites on 2024/4/11
We are glad to hear that you had a pleasant stay. We hope to see you again soon.

2/10 Terrible

Luis Enrique

Stayed 4 nights in Apr 2024
Response from Lemon Tree Hotel & Suites on 2024/4/30
Dear Luis, thank you choosing us and for taking the time to leave us a review. We hope to see you in the near future.Sincerely,Victoria G.

2/10 Terrible

Robert, Huntington Beach

It was not the properties fault but some clown in room 152 decided to talk loudly on his phone with his window open about 7:30 to 8:00 am. We got to hear how he was two hours away and threatening to come over with a pistol. You could tell this guy was from the ghetto.
Stayed 1 night in Apr 2024
Response from Lemon Tree Hotel & Suites on 2024/4/9
Dear Robert, we apologize for the inconvenience caused during your recent stay. We want to ensure that all our guests have a positive experience and we're disappointed to hear that we didn't meet your expectations on this occasion. We appreciate your feedback and thank you for bringing this to our attention.Sincerely,Victoria G.

8/10 Good

Naveen

Liked: Cleanliness, staff & service, property conditions & facilities
The room was in a good condition.
Stayed 5 nights in Mar 2024
Response from Lemon Tree Hotel & Suites on 2024/4/5
Dear Naveen, we really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.Sincerely,Victoria G.

8/10 Good

Gabriela

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was ok. Spider webs in the ceiling. Carpet is very warm out. Staff really nice.
Stayed 2 nights in Mar 2024
Response from Lemon Tree Hotel & Suites on 2024/4/5
Dear Gabriela, we are so grateful for your review. Thanks for sharing your rating with us.Sincerely,Victoria G.

10/10 Excellent

Thuy

Liked: Cleanliness, staff & service, property conditions & facilities
Good services
Stayed 1 night in Mar 2024
Response from Lemon Tree Hotel & Suites on 2024/4/24
Dear Thuy, thank you so much for the fabulous rating. We really appreciate your stay. We look forward to hosting you soon!Sincerely,Victoria G.

8/10 Good

Armando jr, san pedro

Liked: Cleanliness, staff & service, amenities
Hot tub jets didn't work
Stayed 1 night in Mar 2024
Response from Lemon Tree Hotel & Suites on 2024/3/29
Dear Armando, we apologize for the inconvenience caused during your recent stay. We want to ensure that all our guests have a positive experience and we're disappointed to hear that we didn't meet your expectations on this occasion. We're taking action to resolve the issue that you highlighted. We appreciate your feedback and thank you for bringing this to our attention.Sincerely,Victoria G.

10/10 Excellent

Rodolfo

Stayed 1 night in Mar 2024
Response from Lemon Tree Hotel & Suites on 2024/4/16
Dear Rodolfo, thank you so much for the fabulous rating.We really appreciate your stay. We look forward to hosting you soon!Sincerely,Victoria G.

8/10 Good

Hugo

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean ..
Stayed 2 nights in Mar 2024
Response from Lemon Tree Hotel & Suites on 2024/3/22
Dear Hugo, thanks so much for sharing your experience with us. We hope to see you again soon.Sincerely,Victoria G.

4/10 Poor

RICARDO

beds terrible so worn can’t sleep
Stayed 1 night in Mar 2024
Response from Lemon Tree Hotel & Suites on 2024/3/22
Dear Ricardo, we're sorry to hear that the bed in your room wasn't comfortable. We understand the importance of a good night's sleep and we apologize for falling short in this area. Thank you for providing us with the opportunity to improve our furniture's services based on your feedback.Sincerely,Victoria G.

6/10 Okay

Yulissa

Stayed 2 nights in Mar 2024
Response from Lemon Tree Hotel & Suites on 2024/4/6
Dear Yulissa, thank you for choosing to stay with us and for sharing your rating. We hope to welcome you back soon!Sincerely, Victoria G.

8/10 Good

Jacy

Traveled with family
Liked: Staff & service
Creaking bed and no lotion. Thank you for an early check in
Stayed 1 night in Mar 2024
Response from Lemon Tree Hotel & Suites on 2024/3/22
Dear Jacy, thank you for your valuable feedback. It's pleasing to know that parts of your experience were positive, but we recognize there's room for us to do better. We look forward to seeing you again soon.Sincerely,Victoria G.

10/10 Excellent

Israel, Los Banos

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property
Stayed 2 nights in Mar 2024
Response from Lemon Tree Hotel and Suites Management on 2024/3/15
Dear Israel, thanks so much for sharing your experience with us. We hope to see you again soon.Sincerely,Victoria G.

10/10 Excellent

Deana

Liked: Cleanliness, staff & service, property conditions & facilities
Its a nice place to stay. Jacuzzi tub bonus.
Stayed 1 night in Mar 2024
Response from Lemon Tree Hotel and Suites Management on 2024/3/15
Dear Deana, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our guest. We look forward to seeing you again soon.Sincerely, Victoria G.

8/10 Good

Manuel

Traveled with group
Liked: Staff & service
Liked that it was close to many different areas we were visiting and close to stores in case we needed to grab some stuff
Stayed 1 night in Mar 2024
Response from Lemon Tree Hotel and Suites Management on 2024/3/12
Dear Manuel, thank you for your rating. We are delighted to know that you enjoyed your stay with us and we hope to serve you soon.Sincerely,Victoria G.

10/10 Excellent

Sherri

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable courteous staff pleasent
Stayed 1 night in Mar 2024
Response from Lemon Tree Hotel & Suites on 2024/3/7
Dear Sherri, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our guests. We look forward to seeing you again soon.Sincerely,Victoria G.

2/10 Terrible

Marcelina

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
This property is not family friendly at all. There were alot of transients in and out of property, screaming in halls, loud music with huge speakers, smelled like cigarette smoke and one of the beds in the room had bed bugs.
Stayed 2 nights in Mar 2024
Response from Lemon Tree Hotel and Suites Management on 2024/3/5
Dear Marcelina, we're sorry to hear that you had a negative experience with us. We take full responsibility for not meeting your expectations and will take immediate action to address the issues you brought to our attention. Please accept our sincerest apologies and know that we're working to improve our services.Sincerely,Victoria G.

10/10 Excellent

Daphne

Stayed 5 nights in Feb 2024
Response from Lemon Tree Hotel & Suites on 2024/3/24
Dear Daphne, thanks so much for sharing your experience with us. We hope to see you again soon.Sincerely,Victoria G.

2/10 Terrible

Shawna

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Lemon Tree Hotel and Suites Management on 2024/3/5
Dear Shawna, we're sorry that your experience didn't meet your expectations. Can you please elaborate on the problems that you faced during your stay. Thank you for taking the time to leave us a review.Sincerely,Victoria G.

8/10 Good

Joshua

The pics are deceptive! Dainty!
Stayed 1 night in Feb 2024
Response from Lemon Tree Hotel & Suites on 2024/3/1
Dear Joshua, thank you for sharing your feedback. We apologize for any inconvenience you experienced during your stay. We hope to see you in the near future

2/10 Terrible

Mohamad

Stayed 1 night in Feb 2024
Response from lemontree hotel on 2024/2/28
dear mohamad,we regret that your stay at our hotel did not meet your expectations. Please accept our sincere apologies for any inconvenience you encountered

2/10 Terrible

Denis

.
Stayed 1 night in Feb 2024
Response from Lemon Tree Hotel and Suites Management on 2024/2/25
Dear Denis, we regret that your stay at our hotel did not meet your expectations. Please accept our sincere apologies for any inconvenience you encountered.Sincerely,Victoria G.

2/10 Terrible

Alexander

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Lemon Tree Hotel and Suites Management on 2024/2/26
Dear Alexander, we're sorry that your experience didn't meet your expectations. Can you please elaborate on the problems that you faced while staying with us?Sincerely,Victoria G.

8/10 Good

Rogerio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Lemon Tree Hotel and Suites Management on 2024/2/25
Dear Rogerio, we are so grateful for your review. Thanks for sharing your rating with us.Sincerely, Victoria G.

10/10 Excellent

Nancy, Pomona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The jacuzzi tub is awesome. Wonderful staff.
Stayed 1 night in Feb 2024
Response from Lemon Tree Hotel and Suites Management on 2024/2/24
Dear Nancy,thank you so much for your exceptional rating. We are indeed looking forward to your next visit!Sincerely,Victoria G.

2/10 Terrible

Tim

Disliked: Property conditions & facilities
They were unable to accomidate me, so I asked for a refund. They told me they cancelled my stay and I would be refunded. This has not happened and Expedia refuses to give my money back. Will never use this site again.
Stayed 1 night in Feb 2024
Response from Lemon Tree Hotel and Suites Management on 2024/2/25
Dear Tim, thank you for bringing this matter to our attention. We sincerely apologize for the billing discrepancy and the inconvenience it has caused you. Sincerely, Victoria G.

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Lemon Tree Hotel and Suites Management on 2024/2/24
Dear Michelle, thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!Sincerely,Victoria G.

2/10 Terrible

Robert

Disliked: Cleanliness, property conditions & facilities
This place is very misleading. No parking at all, locks on door were not there, and room wasn’t very clean. Do not recommend.
Response from Lemon Tree Hotel and Suites Management on 2024/2/24
Dear Robert, we are genuinely sorry to hear that you had a bad experience while staying at our hotel. Our main objective is to provide a clean, comfortable room for our guests, and we're disappointed that we couldn't do this for you. Sincerely,Victoria G.

6/10 Okay

Kaylee

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The best thing about our stay was the friendly front desk clerk that checked us in at 4pm. He was awesome. We had a suite with a king and 2 queens. The king was hard as a rock. The queens weren't great but they were a lot more comfortable than the concrete slab with king size sheets on it 😂 Hotel was queit which was nice but don't get back too late at night or you'll end up parking on the street. I feel like the stay was fair for the price.
Stayed 1 night in Feb 2024
Response from Lemon Tree Hotel and Suites Management on 2024/2/24
Dear Kaylee, we're sorry to hear that the bed in your room wasn't comfortable. We understand the importance of a good night's sleep and we apologize for falling short in this area. Thank you for providing us with the opportunity to improve our furniture's services based on your feedback.Sincerely,Victoria G.

6/10 Okay

Ashley, Flagstaff

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was an inconvenience. There was a truck with a camper attached that took up 5 spaces and I ended up parking on the side street. Rooms were clean and the beds were comfortable. I would stay here again.
Stayed 1 night in Feb 2024
Response from Lemon Tree Hotel and Suites Management on 2024/2/24
Dear Ashley, thank you for taking the time to share your valuable feedback with us. While we're happy that we could provide you a pleasant experience during your stay, we regret the inconvenience caused to you due to the issue with parking. Issues like these are pretty uncertain, but we are extremely sorry that this happened. We eagerly look forward to hosting you soon.Sincerely,Victoria G.

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 1 night in Feb 2024
Response from Lemon Tree Hotel and Suites Management on 2024/2/17
Dear Maria, we are incredibly grateful that you took the time out of your busy schedule to rate us. We hope to have you back with us soon!Sincerely,Victoria G.

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Nice building
Stayed 1 night in Feb 2024
Response from Lemon Tree Hotel and Suites Management on 2024/2/17
Dear Miguel, thank you so much for the fabulous rating. We really appreciate your stay and we look forward to hosting you soon!Sincerely,Victoria G.

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Response from Lemon Tree Hotel and Suites Management on 2024/2/17
Dear Gerardo, thank you for the great review! We can't wait to have you back.Sincerely,Victoria G.