My room was on the 4th floor, in a closed area at night behind the reception and Breakfast area . Locked with a key at night. No room should EVER EVER be in a locked area. If there were a fire and an emergency, finding my key to get out, my glasses, in smoke makes no sense. Extrem scenario, and i am not paranoid, but these things happen. Non-negotiable and needs to be adjusted. Also, no iron and board in the room. Upon leaving, usually one expects, a How was your stay, bla bla bla, Felt like a number. Well priced for Amsterdam. However for the reasons above I decided to post which i about never do