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斯利普飯店艾姆斯飯店 - 愛荷華州立大學附近的評分

2.5 out of 5
斯利普飯店艾姆斯飯店 - 愛荷華州立大學附近
1310 Dickinson Avenue, Ames, IA

評論

8.8

有夠讚

10 分，有夠讚；934 則評論中有 533 則" "
8 分，不錯哦；934 則評論中有 286 則" "
6 分，一般般；934 則評論中有 65 則" "
4 分，不太好；934 則評論中有 29 則" "
2 分，很糟糕；934 則評論中有 21 則" "

9.0/10

整潔度

9.2/10

員工素質

8.4/10

設施服務

9.0/10

住宿環境和硬體

8.4/10

環保程度

評論

10/10 有夠讚

Chunyu

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
很好
於 2024 年 2 月住了 2 晚
Manager 於 2024年3月1日回覆
Thank you for the 5 stars we are happy to hear that you enjoyed your stay with us, and we look forward to seeing you again!

8/10 不錯哦

Sterling

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Super clean but seemed outdated. It was dark in the hallways. Although clean, it felt dingy. Little frustrating that the hot tub was not working. Overall it was a good stay
於 2024 年 5 月住了 2 晚
Manager 於 2024年5月16日回覆
Thank you for taking the time to leave us a review. We are sorry about the hot tub being out of order, please know we are working hard to get it fixed. We hope to see you again soon!

10/10 有夠讚

Liang

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The room is spacious and price is good
於 2024 年 5 月住了 1 晚
Manager 於 2024年5月16日回覆
Thank you for the great review, it is always a pleasure to receive such positive feedback! We look forward to seeing you again during your next trip to Ames!

2/10 很糟糕

Wilfredo

家庭旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The room smelled like cat piss room 211
於 2024 年 5 月住了 1 晚
Manager 於 2024年5月16日回覆
We are sorry to hear that we didn't exceed your expectations. We will be looking into the issue you experienced and fix it so that this does not happen again. We thank you for letting us know and we hope you give us another chance in the future!

10/10 有夠讚

Janice

於 2024 年 5 月住了 1 晚

8/10 不錯哦

Laura

喜歡：整潔度和員工素質
於 2024 年 4 月住了 1 晚

2/10 很糟糕

Jeremias

家庭旅遊
喜歡：員工素質
不喜歡：整潔度、設施服務和住宿環境和硬體
Carpet in rooms is filthy. Like it hasn’t been cleaned properly in years. There’s also an odor, maybe mold or bacteria growing. There was a blood stain on the bedding.
於 2024 年 4 月住了 2 晚
Manager 於 2024年5月2日回覆
I am sorry to hear that we didn't exceed your expectations during your stay with us, please know that I will be looking into this to prevent this from happening in the future. We hope you give us another chance to exceed your expectations.

10/10 有夠讚

Alissa

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very nice hotel. Drawback is that the price goes up when there are local tournaments as the gym is right across the street. Great place to stay for the right price, but will go further if it's an expensive weekend.
於 2024 年 3 月住了 1 晚

10/10 有夠讚

Iris

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Excellent
於 2024 年 4 月住了 3 晚
Manager 於 2024年4月26日回覆
Thank you for the wonderful rating! We are excited to hear that you enjoyed your stay with us, and we look forward to seeing you again!

10/10 有夠讚

Nouri million

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 2 晚
Manager 於 2024年4月26日回覆
Thanks for the 5 out of 5 rating. We love to hear that we are meeting your expectations and if there is anything we can do to help during your next visit to Ames please let us know!

8/10 不錯哦

Judy

喜歡：整潔度
於 2024 年 4 月住了 1 晚
Manager 於 2024年4月23日回覆
Thank you for taking time to leave us a review, we hope to see you again!

6/10 一般般

Cassandra

喜歡：員工素質
於 2024 年 4 月住了 1 晚
Manager 於 2024年4月16日回覆
Thanks for the review, we hope to get an opportunity to see you again and exceed your expectations during your next visit to Ames.

8/10 不錯哦

Mark

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
In general the place is very nice. The staff did a great job keeping the building clean and organized.
於 2024 年 4 月住了 2 晚

10/10 有夠讚

Michael

於 2024 年 4 月住了 1 晚
Manager 於 2024年4月26日回覆
Thanks for taking the time to review us, we are happy to hear that you enjoyed your stay with us. It is always a pleasure to receive a positive review. We appreciate your business and hope to see you again during your next trip to Ames!

8/10 不錯哦

Alissa

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Close to the gym we needed to be at. Hot tub not working which is a bummer! Everything else was as expected, simple, plain, not over the top. Nice and reasonably priced!
於 2024 年 3 月住了 1 晚
Manager 於 2024年4月16日回覆
Thank you for your review we appreciate the feedback and hope to see you again soon!

10/10 有夠讚

Jason

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Everything was great.
於 2024 年 3 月住了 1 晚
Manager 於 2024年3月26日回覆
Thank you for taking the time to leave us a review. We are happy to hear that you enjoyed your stay with us and we hope you choose us during your next visit to Ames!

8/10 不錯哦

Brandon

情侶出遊
喜歡：整潔度、設施服務和住宿環境和硬體
Everything was good besides the housekeeping. Each morning these people tried to enter my room without my consent at 9AM while I was sleeping. I had the door locked using both locks so they couldn’t get in, but in my opinion it was weird. I had the dnd door hanger on as well but that did not stop them. Not sure what was going on with the housekeeping but everything else was awesome.
於 2024 年 3 月住了 2 晚
Manager 於 2024年3月26日回覆
Thank you for taking the time to leave us a review. I am sorry you had to experience this please know that I will be looking into this issue in hopes to prevent this from happening again. I hope you give us another chance to exceed your expectations in the future.

10/10 有夠讚

Matt and Heidi

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Location was great. Staff was helpful. The fitness room needs a new treadmill.
於 2024 年 3 月住了 1 晚
Manager 於 2024年3月26日回覆
Thank you for the 5-star review, we are glad that you enjoyed your stay with us, and we look forward to seeing you again in the future.

10/10 有夠讚

Filip

喜歡：整潔度和員工素質
於 2024 年 3 月住了 1 晚
Manager 於 2024年3月18日回覆
Thank you for taking the time to leave us a review, we are excited to see that you enjoyed your stay with us and we hope to see you again soon!

2/10 很糟糕

Kraig

於 2024 年 3 月住了 1 晚
Manager 於 2024年4月16日回覆
We are sorry to hear that you had a bad experience with your stay, please let us know if there is anything we can do to help improve your experience in the future!

8/10 不錯哦

angela

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 1 晚
Manager 於 2024年3月1日回覆
Thank you for taking the time to leave us a review, we appreciate your business and hope to see you again!

8/10 不錯哦

真實旅客

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Very nice staff! Great weekend for our team.
於 2024 年 2 月住了 2 晚
Manager 於 2024年2月20日回覆
Thank you for taking the time to review us! We are glad you enjoyed your stay with us and hope to see you again next year!

10/10 有夠讚

Nathan

No complaints
於 2024 年 2 月住了 1 晚
Manager 於 2024年2月20日回覆
Thanks for the great review, we hope to exceed your expectations again during your next visit to Ames!

10/10 有夠讚

Mary

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 2 月住了 1 晚
Manager 於 2024年2月20日回覆
Thanks for taking the time to leave us a 10 out of 10 review. We are happy to hear that you enjoyed your stay with us and hope to see you again soon!

10/10 有夠讚

Keith

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Newer building
於 2024 年 2 月住了 2 晚
Manager 於 2024年2月5日回覆
Thank you for taking the time to leave us a review. We are excited to see you enjoyed your stay with us and look forward to seeing you again!

10/10 有夠讚

Hilary

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great stay- definitely will return
於 2024 年 1 月住了 2 晚
Manager 於 2024年2月1日回覆
Thank you for leaving us a great review, we are glad you enjoyed your stay with us! Please visit us again soon!

10/10 有夠讚

Jeff

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Had a nice quick stay and everything was good.
於 2024 年 1 月住了 1 晚
Manager 於 2024年1月29日回覆
Thank you for taking the time to leave us a review. We are delighted to hear that you enjoyed your stay with us and we hope to see you again during your next visit to Ames!

10/10 有夠讚

Dawn

家庭旅遊
喜歡：員工素質和設施服務
Nice location. Staff very kind. Carpet could have been cleaner. A/C-Heater was either cold or hot. No in-between. However, we did stay in subzero temperatures so that may have aided in the unit not working properly.
於 2024 年 1 月住了 2 晚
Manager 於 2024年1月16日回覆
Thank you for taking the time to leave us a review, we are happy to hear that you enjoyed your stay with us and we hope to see you again soon!

10/10 有夠讚

Christina

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great hotel, clean, very helpful and friendly staff. I had to extend my stay due to the snow storm and they were very helpful.
於 2024 年 1 月住了 1 晚
Manager 於 2024年1月16日回覆
Thank you for your review and kind words. We hope you choose to stay with us again during your next visit to Ames!

10/10 有夠讚

Craig

商務旅客, 家庭旅遊
喜歡：整潔度和設施服務
於 2024 年 1 月住了 1 晚
Manager 於 2024年1月9日回覆
Thanks for taking the time to give us a review, we are happy to hear that you enjoyed your stay with us and look forward to seeing you again!

10/10 有夠讚

Kristi

親子旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Very personable staff
於 2023 年 12 月住了 1 晚
Manager 於 2024年2月1日回覆
Thanks for the good review, we are happy to hear that you enjoyed your stay! We hope to see you again during your next visit to Ames.

10/10 有夠讚

Justin

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 1 晚
Manager 於 2024年1月4日回覆
Thank you for the great review. We hope to see you again soon!

10/10 有夠讚

Justin

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 1 晚
Manager 於 2023年12月28日回覆
Thank you for taking the time to leave us a great review, we are excited to see you enjoyed your stay with us! Hopefully we will see you again soon!

10/10 有夠讚

Jesse

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 12 月住了 1 晚
Manager 於 2023年12月28日回覆
Thank you for the great rating, we are happy to see that you enjoyed your stay with us, and we hope to see you again during your next visit to Ames!

6/10 一般般

John

家庭旅遊
喜歡：整潔度、員工素質和客房舒適度
Staffing Twilight Zone
First of all let me say the staff were very nice and helpful, but the problem was there weren’t enough of them. The front desk was not occupied after like 7pm and yet the doors are wide open. Security issue to say the least. No one at the hotel to assist in dealing with individuals partying at 2am. Called front desk and transferred to main customer service for chain with no ability to assist. I know the breakfast at hotels can be somewhat suspect, but we previously haven’t had any issues with this hotel. Unfortunately that was not the case. Ran out of eggs and sausage both mornings we were there. Both eggs and sausages were overcooked. Waffles are always a hit! It appears there was a drastic shortage of staff which contributed to the challenging stay. With our prior track record there I would go back, but there are so many other options in Ames now that it’s obvious they have to get this situation remedied quickly.
於 2023 年 12 月住了 4 晚
Manager 於 2023年12月28日回覆
Thank you for taking the time to review us regarding your recent stay. I am sorry to hear about the issues you experienced during your stay please know that these issues have been addressed and I hope that you can give us another chance in the future. Once again, I am sorry, and we hope to see you again!

10/10 有夠讚

Jill

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 2 晚
Manager 於 2024年1月4日回覆
Thanks for such a wonderful rating. We are happy to hear that you enjoyed your stay with us! Please visit us again next time you are in the area!

10/10 有夠讚

真實旅客

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 2 晚
Manager 於 2023年12月21日回覆
Thank you for the great review, we are excited to see you enjoyed your stay and hope you stay with us again!

8/10 不錯哦

Loretta

於 2023 年 12 月住了 2 晚
Manager 於 2024年1月9日回覆
Thank you for taking the time to review us. We hope to see you again soon!

10/10 有夠讚

Thomas，Ionia

於 2023 年 12 月住了 1 晚
Manager 於 2024年1月9日回覆
Thank you for the 5star review, we appreciate your business and hope to see you next time you're in Ames!

6/10 一般般

Jaymes

於 2023 年 12 月住了 1 晚
Manager 於 2023年12月21日回覆
Thanks for taking the time to review us. We hope you give us a chance to exceed your expectations during your next trip to Ames.

10/10 有夠讚

CRaig

商務旅客
喜歡：員工素質、設施服務和住宿環境和硬體
Very accommodating staff . And good breakfast.
於 2023 年 12 月住了 1 晚
Manager 於 2023年12月21日回覆
Thanks for the great review and the kind words. We are happy to hear that you enjoyed your stay with us, and we hope that you will visit us again soon!

10/10 有夠讚

RICHARD，APPLE VALLEY

於 2023 年 12 月住了 1 晚
Manager 於 2023年12月11日回覆
Thank you for the great review and we hope to see you again soon!

10/10 有夠讚

Tamara

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Would stay again
Pros: Comfy beds, very clean room, grear breakfast selection, friendly cleaning staff, bright white towels, and quiet Cons: poor water pressure
於 2023 年 12 月住了 1 晚
Manager 於 2023年12月11日回覆
Thank you so much for the wonderful review we are happy to hear you enjoyed your stay with us. Thanks again and we hope to see you again!

10/10 有夠讚

Jean

喜歡：整潔度、員工素質和住宿環境和硬體
Clean & comfortable
於 2023 年 12 月住了 1 晚
Manager 於 2023年12月21日回覆
Thanks for the 5-star review, we are pleased to hear that you enjoyed your stay with us. We look forward to seeing you again during your next trip to Ames!

2/10 很糟糕

Anand，Eau Clarie

不喜歡：員工素質
Flight was delayed. I properly called and notified the front desk that I will be checking in after 3 AM and was assured that I could check in anytime and was assured they had left a note in their system about my late arrival. I arrived after several hours of travel and flight delays and landed at the hotel at 3:30 AM. Front desk employee said she had made my booking as a ‘No Show’ and would be able to assign a room as per my previous booking and asked me to book a new reservation as a ‘walk-in’ at a much higher rate (and I would lose the previous booking too). This was happening at 4 AM. But, I stood my ground. She made few phone calls and after a nearly 30 min wait time, gave me a room. I was so tired to sleep. No mood to even speak anything at the desk and finally crashed at 5 AM. In the morning, went down for coffee, my card did not work when returned. Had to go down and get different keys. Terrible experience overall.
於 2023 年 12 月住了 1 晚
Manager 於 2023年12月11日回覆
I am so sorry to hear that you had a terrible experience during your stay with us. We hope that you give us another chance in the future to exceed your expectations.

10/10 有夠讚

Deb

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Very nice, clean, great breakfast, staff very friendly snd helpful highly recommended
於 2023 年 12 月住了 1 晚
Manager 於 2023年12月11日回覆
Thank you for the review and all the kind words, we hope to see you again during your next visit to Ames!

10/10 有夠讚

Lira

於 2023 年 12 月住了 1 晚
Manager 於 2024年1月4日回覆
Thanks for taking the time to give us such a great score. We are excited to hear that you enjoyed your stay, and we look forward to seeing you again!

6/10 一般般

Bill，Sterling

情侶出遊
喜歡：整潔度、員工素質和設施服務
Swimming pool was cold and hot tub was empty.
於 2023 年 11 月住了 4 晚
Manager 於 2024年1月4日回覆
Thanks for taking the time to review us. I am sorry to hear that the pool was cold during your stay, we hope you give us another opportunity to exceed your expectations.

8/10 不錯哦

rick

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very nice, clean, quiet, and friendly staff. Spacious rooms for the price. My only issue was that there was some shoddy craftsmanship regarding the tiling work and the shower surround in the bathroom and neither hooks nor racks to hang used towels. Overall, a nice property.
於 2023 年 11 月住了 1 晚

10/10 有夠讚

Tim

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Room was clean, pool area was clean, staff was awesome
於 2023 年 11 月住了 1 晚