Find hotels near Altama Gallery, Vidalia from NT$2,252

"Hotel and staff are great however I was double charged for my room- now waiting for my money back"

"The rooms were clean. Staff was helpful, Breakfast was very good and staff had everything prepared and ready early. I enjoyed the hot tub!"

"The pool had no water, but it was cool the day I checked in. The room was not as clean as it should have been. I did like the location."

"Breakfast was mainly yogurt or oatmeal"

"This place is great from check in to check out. Great clean rooms and wonderful staff."

"No phones, pool diseased, door access at one side broken."

"Friendly staff, easy check in and check out."

"Clean"

"I had a very disappointing experience at this hotel and would not recommend staying here. From the moment I entered the room, there was an unpleasant odor. it did not smell clean or fresh at all. The issues continued throughout the room. The shower had a strong, foul smell, similar to a wet dog. The refrigerator was dusty and visibly dirty, and the microwave had not been properly cleaned. Even the “Do Not Disturb” sign was dirty, which speaks volumes about the level of housekeeping. There were roaches in the room, which is completely unacceptable. The phone was also filthy, with an oily residue as if it had not been cleaned after previous guests. Additionally, there was some type of splattered residue on the bathroom door. Due to the overall lack of cleanliness and sanitation, I felt extremely uncomfortable and chose to leave early. What made the situation worse was the response from the front desk. When I reported the issues, instead of offering an apology or attempting to resolve the situation, I was told to contact the manager on Monday and “maybe” I could receive a discount. That response was dismissive and frankly insulting given the condition of the room. This experience fell far below basic hospitality standards. Cleanliness should never be optional."