"A charming old hotel, but with modern facilities. Easy check in, with onsite parking. Staff absolutely excellent, always smiling, always chatting and happy to help. Romm comfortable, but we do wish there was a kettle on room, rather than having to ask for a flask of hot water every time we wanted a cuppa. The flak was always willingly provided, but not quite boiling water, so the tea was not quite up to scratch.
Excellent location for the old town."
"Parking garage is horrible as hell. Too narrow to drive or park. Which stupid idiot designed this garage?
Power outlets didn’t work. Only one of the four outlets had power and it’s for the desk lamp, so I had to use my laptop in the dark corner of the room, lol.
Bathroom floor has NO drainage and water was everywhere on the floor when you shower because there was no shower certain. Had to wipe the water off the floor with towels. Another stupid design.
Breakfast was great though and the rooms were very spacious and clean."
"On the whole the hotel was clean snd well located for walking around the charming little town of Fussen. Breakfast is reputedly great but very expensive so we passed on it. The Alt Stadt (old town) starys literally across the street and has a totally pedestrian walking area with many restaurants etc.
Our main criticism as of the parking. If you arrive with a car they don't have a lot of parking spots behind the hotel....no surprise as Fussen is a busy town with the three local castles. Our complaint was because they told us twice at the check in that their lot was full (it was 5 pm so no surprise there) but that we coupd park instead at a nearby commercial lot and they would reumburse us. The lot turned to be considerably further away than they told us and next morning the person on the front desk refused to reimburse us for the expense and hassle of the offsite parking.....very unprofessional we thought."
"Absolutely superb hotel. Travelled with my 11 year old daughter. Everything was fantastic, super staff, location, pool! Would def recommend & would love to return if visiting here again :)"