Deluxe Studio, Private Bathroom | Living area | 32-inch flat-screen TV with satellite channels, TV

Reviews of Luces de Catedral

3.5 out of 5
Luces de Catedral
Calle San Nicolás, 2, Alicante, Alicante

Reviews

9.0

Wonderful

Rating 10 - Excellent. 117 out of 199 reviews" "
Rating 8 - Good. 62 out of 199 reviews" "
Rating 6 - Okay. 15 out of 199 reviews" "
Rating 4 - Poor. 3 out of 199 reviews" "
Rating 2 - Terrible. 2 out of 199 reviews" "

9.4/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend break
We have stayed a couple of times at this hotel. It is very central and near all the bars and restaurants.
Stayed 4 nights in Jan 2024
Response from Alex Dugar on 2024/2/8
Hello, thank you very much for your review, we are glad you enjoyed your stay and hope to host you again. Best regards.

6/10 Okay

Lesley

Business traveler
Liked: Cleanliness, room comfort
Disliked: Staff & service
Not a hotel, no staff
The building is on a pedestrian only street. You have to find your own way from the taxi. There is a shared door with a beauty parlour . You have been texted information about how to get through the door - there are no staff. Reception is implied but there are no staff. You find your key using info provided. Room is excellent. Road very noisy over night. No receipt provided. Makes claiming expenses very difficult. If you don't mind everything by app then you will love it.
Stayed 1 night in Jan 2024
Response from Alex Dugar on 2024/1/19
Hello, thank you very much for your review, You are right, this is not an hotel, this is a Turistic Apartments Building which is managed differently. We have received your claim and proceed to exclude breakfast from the total balance. We have not received a request for receipt, we will send it now. FYI its a shame airport taxis avoid to get into old town, normally taxis drop guest 3 meters from the door. Kind regards.

10/10 Excellent

Eva

Stayed 2 nights in Nov 2023
Response from Alex Dugar on 2024/1/19
Hello, thank you very much for visiting us, we wish you liked your stay and hope to see you again. Best regards.

8/10 Good

HOWARD

Stayed 1 night in Nov 2023
Response from Alex Duque on 2023/11/25
Hello, thank you for your review, we wish youve enjoyed your stay. We are sorry Hotels.com did not share all the information properly, as you know our main partner is Expedia which share travellers data to other channels in your case Hotels.com and sadly theres a poor communication system between all parts involved. Best regards.

8/10 Good

AMY

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Alex Duque on 2023/11/21
Hello, thank you very much for your visit, we wish you had a great time with us, best regards.

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
A great place to stay – really central and clean.
Stayed 2 nights in Nov 2023
Response from Alex Duque on 2023/11/16
Hello, thank you very much for your review, we hope to host you again, best regards.

10/10 Excellent

Anthony

Stayed 6 nights in Oct 2023
Response from Alex Duque on 2023/11/8
Hello, thank you very much for your review, we are glad youve enjoyed your stay. Best regards.

10/10 Excellent

Andrea

Stayed 1 night in Sep 2023
Response from Alex Duque on 2023/9/21
Hello, thank you very much for your visit, we wish you enjoyed your stay and hope yo host you again. Best regards.

10/10 Excellent

Gary

Stayed 1 night in Jul 2023
Response from Alex on 2023/7/29
Hello, thank you very much for your visit, we are glad you had a great time with, we hope to host you again. Best regards.

10/10 Excellent

Glenn

Stayed 7 nights in Jun 2023
Response from Alex on 2023/6/21
Hello, thank you very much for your review, we are glad youve enjoyed your stay and hope to host you again. Best regards.

10/10 Excellent

Gary

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2023
Response from Alex on 2023/5/31
Hello, thank you very much for your review, we would love to host you again. Best regards.

10/10 Excellent

Gary

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2023
Response from Alex on 2023/5/31
Hello, many thanks for your visit, we are glad youve enjoyed your stay, we hope to host you again. Kind regards.

10/10 Excellent

ELISE

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful rooms, exceeded my expectations. If I return to Alicante I will definitely stay here again!
Response from Alex on 2023/5/22
Hello, thank you very much for your kind review, we hope to host you again. Best regards.

6/10 Okay

Susan

Stayed 1 night in Apr 2023
Response from Alex on 2023/4/26
Hello, thank you very much for your visit, we wish you visit us again. Kind regards.

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming apartment in a great location
Great location , staff are really friendly and super efficient. Charming apartment and very very clean . Highly recommend a stay here
Stayed 3 nights in Mar 2023

10/10 Excellent

Deborah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful, character apartment within the heart of Alicante.
Stayed 3 nights in Oct 2022
Response from Alex Dugar on 2022/10/15
Hello, thank you very much for your review we really appreciate your comments and hope to host you again. Best regards.

10/10 Excellent

sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022
Response from Alex Dugar on 2022/10/10
Hello, thank you very much for your review, we really appreciate it and hope to host you again. Best regards.

8/10 Good

Gary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and would recommend to others. Online check-in and on-line communications from staff are excellent.
Stayed 1 night in Sep 2022
Response from Alex Duque on 2022/9/20
Hello, thank you very much for your review, we are glad you enjoyed your visit adn wish you had a great experience with us. Kind regards.

10/10 Excellent

Ravi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place.
Stayed 9 nights in Aug 2022
Response from Alex Duque on 2022/9/20
Hello, we really appreciate your comments, it was nice hosting you, we hope to see you next time you visit Alicante. best regards.

10/10 Excellent

Esther

Stayed 2 nights in Jun 2022
Response from Alex on 2022/7/1
Hello, thank you very much for yout review, we´re glad you´ve enjoyed your stay. Kind regards.

10/10 Excellent

Etienne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort. Style. Location
Very much loved the decor and roominess of the apartment. Good level of amenities. In spite of the lack of a front desk (we arrived on Sunday, late afternoon) we had no issues with the check-in. Excellent location, within reach of everything Alicante has to offer. The double glazed windows keep out the heat and noise.
Stayed 3 nights in Jun 2022
Response from Alex on 2022/6/20
Hello, thank you very much for your nice review, we wish you enjoyed your stay and invite you to come again. Kind regards.

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay :)
Great location - fantastic apartment .Would stay again !!
Stayed 1 night in May 2022
Response from Alex on 2022/6/20
Hello, many thanks for your review, Feel free to visit us again. Kind regards.

10/10 Excellent

Clare

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room
Stayed 1 night in May 2022
Response from Alex on 2022/6/20
Hello, thank you very much, we appreciate your review and wish to host you again. Kind regards.

10/10 Excellent

Gary

Stayed 1 night in Mar 2022
Response from Alex on 2022/3/31
Hello, many thanks for your kind review, we are glad you enjoyed your stay. Best regards.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great part of town felt like your very own flat
Stayed 1 night in Mar 2022
Response from Alex on 2022/3/24
Hello, thank you very much for your review, we wish you come back soon. Kind regards.

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022
Response from Alex on 2022/3/3
Hola, muchas gracias por tu valoración, deseamos que hayas disfrutado tu estancia, te esperamos pronto. Un saludo.

8/10 Good

Joshua

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2021
Response from Alex on 2021/11/29
Hello, thak you very much for your review, we hope to host you in the future. Kind regards.

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff
Lovely hotel and great staff! Would have preferred a bigger window in the room. Breakfast was good!!
Stayed 1 night in Oct 2021
Response from Alex on 2021/11/2
Hello, thank you very much for your review, we are glad you enjoyed your stay, we will take your comments into consideration on your next visit. Best regards.

10/10 Excellent

Nik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great position - great room. More than one coffee pod each would have been appreciated but that is a small issue. Lovely place
Stayed 1 night in Oct 2021
Response from Alex on 2021/10/23
Hello, thank you very much for your review, we are glad you enjoyed your stay. Courtesy coffee is offer on the first night. Regards.

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, room comfort
Great location!
Great central apartments. Lovely style but need a wee bit tlc to smarten up a bit. But bevertheless a great choice 👍
Stayed 1 night in Oct 2021
Response from Alex on 2021/10/18
Hello, thank you very much for your review, we hope to host you again, Best regards.

8/10 Good

Iain

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2021
Response from Alex on 2021/10/18
Hello, many thanks for your review, we are glad you had a great experience, we hope to host you soon again. Best regards.

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will be fantastic when the building work stops
WARNING- BUILDING WORKS. We thought the property was fabulous, being roomy, well appointed and in a great location. The only two downsides were the very hard bed, and the fact that you were practically on top of two building sites (less than 10 metres). We were woken up at 06.24 when the compressor was turned on, and then had lots of noise from thence forth.
Stayed 1 night in Oct 2021
Response from Alex on 2021/10/18
Hello, thank you very much for your review, we are sorry about the external noise, despite several complaints before Town Hall, constructor keeps violating the noise regulations. We wish next time you won´t be bothered. Regards.

2/10 Terrible

Jonathan

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
No Soundproofing As Advertised Dont Expect 2Sleep
The main requirement to a room is so you can sleep. Unfortunately that wssnt the case. It claims the rooms are soundproofed which is not the case. We constantly could hear all the other doors banging and closing especially the main entrance door to the 1st floor which made a loud bang throughout the night. We could hear people talking outside and then early on the following morning the cleaner doing her duties. You can also hear people in the bars as well. We literally had 1 hour sleep if that. Even the trick of leaving the AC on at night to drowned out the noise wasnt available as it was set on a thermostat that switches on and off all night adding to more disturbance. Unless you set the thermostat down to 17c then maybe it would stay on all night but with one tiny sheet youd freeze. The queen bed wasnt there either just 2 single beds pushed together so another thing to wake you up when you are falling in between the cap! Had no reply initially upon arrival to bag storage and was never told there was a reception to assist so you wont get bag storage here. The room itself is clean and modern however for the money they charge its better to stay in a branded hotel for more or less the same price as you get what you pay for.
Stayed 1 night in Sep 2021
Response from Alex Dugar on 2021/9/14
Hello, thank you very much for your review, we appreciate the time you take to express your thoughts and experiences. Just for the records, you booked a Standard Room which features 2 single beds, not a queen bed. We cannot take responsibility about the misbehaviour of other guests, as silent hours are properly shown inside the room and in the confirmation e-mail, anyway our apologies for the inconveniences. Kind regards.

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Response from Alex on 2021/9/14
Hello, many thanks for your review. Best regards.

4/10 Poor

Clare

Disliked: Cleanliness, staff & service
Stayed 2 nights in Aug 2021
Response from Alex on 2021/10/1
Hello, thank you for your review, would it be more helpful if you had explained what you did not like, therefore we can take actions. Kind regards.

8/10 Good

Mayra

Liked: Staff & service
Stayed 1 night in Sep 2021
Response from Alex on 2021/10/1
Hello, thank you very much for your review, we wish you enjoyed your stay, see you on your next time in Alicante. Kind regards.

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous central to old town and beach
Lovely clean modern studio. Spacious. Superb breakfast at the coffee house next to the apartment. Food all fresh and defined worth paying for with the apartment. Staff went above and beyond to be kind and friendly and answer any questions a week had. Thank you
Stayed 9 nights in Jul 2021
Response from Alex on 2021/8/9
Hellok thank you very much for your review, we are pleased you enjoyed your stay with us, hope to host you in the future. Best regards.

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, room comfort
Great place
I love this place Just starting to look a little tired now though Amazing location
Stayed 3 nights in Jun 2021
Response from Alex on 2021/6/18
Hello, thank you very much for your review, we hope to host you again. Kind regards.

8/10 Good

Heather

Liked: Cleanliness, property conditions & facilities, room comfort
Messy arrangement for check in, otherwise good
Apartments and location superb. Check in quite odd and messy. After 2pm check in with clear messages on how to collect keys but to call in at pharmacy to pay, pharmacy shuts at 2. Telephone attempt to contact staff to be told he is out go lunch so ring back in a couple off hours. Saturday night, out at dinner telephone contact please pay now. Had to return to accommodation Rubbish set up, we were only there one night they had our CC details.
Stayed 1 night in Dec 2020
Response from Alex Dugar on 2020/12/14
Hello, thank you for your review, we will consider your comments to improve our service. Just for the records, we asked our guests to confirm arrival time therefore we can arrange check-in mostly on this difficult times. The credit card provided could only be used if guests doesn´t show up or cancel withing the penalty window, it wasn´t your case- Best regards.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than Xmas shopping
Stayed 3 nights in Dec 2019
Response from Alex on 2019/12/19
Hello, thank you very much for your kind review, we are glad you enjoyed your stay and hope to host you next time in Alicante. Best regards.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Excellent stay great location very clean. All points of interest within walking distance. In heart of old town next to beach and restaurants bars etc
Stayed 4 nights in Dec 2019
Response from Alex on 2019/12/16
Hello, thank you very much for your review, we hope to host you again, best regards.

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ntastic
Fantastic place Will stay again
Stayed 2 nights in Dec 2019
Response from Alex on 2019/12/12
Hello, we would like to thank you for your kind review, we hope to host you in the future. Kind regards.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019
Response from Alex on 2019/12/9
Hello, thank you very much for your review, it encourages us to keep doing our best. Kind regards.

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Clean room with handy small kitchen area. Central location, next to coffee shops which were ideal for breakfast. Unfortunately we did not meet the hosts during our stay although they answered a query via e mail. Instructions were missing for the Heating/air con system so we were unable to control it ourselves.
Stayed 5 nights in Nov 2019
Response from Alex on 2019/12/9
Hello, thank you very much for your review, we will take your comments into consideration to improve the service. Best regards.

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Alex Dugar on 2019/9/30
Hello, we would lie to thank you for your review, we are glad you visit us and hope to host you again. Best regards.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with my stay at Luces de Catedral. Location is perfect and staff there very professional and helpful. In particular a special mention to Alex who helped me greatly during my stay in Alicante. Would most definitely stay here again!
Stayed 2 nights in Sep 2019
Response from Alex Dugar on 2019/9/19
Hello, thank you very mjuch for your review, we are happy you enjoyed your stay and hope to host you every time you are in Alicante. Kind regards.

10/10 Excellent

Alyson

Stayed 2 nights in Sep 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The room we were given was nicely appointed, but only had internal windows (no street view) so felt a little claustrophobic, and no so comfortable to hang out in during the day. But the property location is absolutely excellent. Also, the manager was available by phone etc, and helpful.
Stayed 2 nights in Sep 2019
Response from Alex Dugar on 2019/9/16
Hello, thank you very much for your review, we will take your opinion into consideration for your next visit. Kind regards.

8/10 Good

Jozsef

Liked: Staff & service, room comfort
Location, location, location...
This is a great and spacious room with a well equipped kitchenette. Bed is quite comfortable and big enough to sleep two people with room for another. TV promised "international channels" but none of those work, the remote control was a pain as the batteries haven't been replaced in a long while.. Fan in the bathroom needs a clean as it is full of dust and very loud, if you are unlucky and your neighbour forgets their bathroom light on, their fan is so loud that it will keep you up. Overall the place is fairly clean, not as clean as some people described and the location is perfection.
Stayed 6 nights in Sep 2019
Response from Alex Duagar on 2019/9/16
Hello, we would like to thank for your review and comments, we will take measures to improve our services. Kind regards.

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Viaje gestiones
Apartamento coqueto y amplio , muy céntrico con todo lo necesario cerca
Stayed 1 night in Sep 2019