加薩博區旅館

「I Begaly Nargozuev through the Hotels.com resource in advance, for 10 days I booked 1 room in the Rainbow Aparts Kigali for 2 days, from February 10 to 12, and paid $ 48 through a Visa card. On February 10, I flew to Kigali and having hired a taxi, I arrived at the Rainbow Aparts hotel. But the hotel administration says to me: "I'm sorry, we have no seats." I stayed outside. I had to hire a taxi again to look for a hotel, as a result I incurred additional costs of $ 100. I ask you to return my $...

「This was the worst hotel experience that I have ever had in all of my travel experience! I paid online and when I arrived they asked me to pay again. I refused to pay after showing my paid receipt. I ended up going to the police to resolve this nightmare!」

「Desconocian a Expedia aunque les enseñé la reserva porque lo que tuve que pagar de nuevo la habitación. El personal apenas hablaba inglés o francés. Desayuno a base de cafe en polvo y tostadas. El personal fue lo bastante amable para pagarme una moto taxi que me acercara al hotel. No entiendo como Expedia puede incluir este tipo de lugares en su oferta. 」