盧安達旅館

「The property is well maintained and conveniently located just a short walk from the Musanze bus terminal. The staff is friendly, knowledgeable and very helpful. The food prepared by the guest house cook was excellent! Our only concern was the lack of hot water in the shower, but that may have been due to the fact that we didn't know to plug in the water heater.」

「This is a MUST-STAY hotel in Kigali. The service was incredibly excellent. The owner is a very friendly lady with high level of hospitality like nobody else. She was always supportive, paying attention to all the needs guests might have.Breakfast was nice, and also she treated us to a gorgeous dinner on St Valentine’s day! Highly recommended, satisfaction guaranteed.」

「Very nice staff, nice big rooms. Nice food. No complains at all. It is a bit from the city center. U need transport to get here. Highly recommended - will stay again」

「Very friendly and helpful staff. The guest house is nicely situated. 」

「Staff were very helpful and organised taxis etc. Room was large , bed comfortable and had good wifi. There was a bar and restaurant although I did not dine there. 」

「Rapport qualité prix excellent!」

「We appreciated very much the calm and comfort of the house and the room. It's calm, comfortable and very clean.」

「Very clean and nice hotel. Service was excellent. Food was good. I was only customer in hotel which was little bit odd.」

「We were only here for one night, but Frances was a great host. The room as clean and comfortable, and he provided a good breakfast. We opted not to go to Volcanoes National Park, but Frances provided us with a great guide, who took us to Twin Lakes. On that trip we met MANY wonderful Rwandans out in the countryside, and saw beautiful scenery. The next morning our guide, Janvier, took us to the park where the baby gorilla naming ceremony is held, then out into the countryside again. FANTASTIC!」

「We had a lovely, comfortable stay here. The breakfast is the best we had in all of East Africa! Unfortunately, there was a construction site next to our room and it was quite noisy. Also, the bathroom lighting was so low you could barely see and the shower was handheld, so not easy to use」

「It was NO way a 3-Star hotel. 」

「Quite and cleaniness」

「Très bon accueil」

「Nightmarish experience. I was traveling with a friend who wanted his own room. We booked this hotel at the last minute as it was close to the NP HQs. We arrived at 7 pm to find no front desk, just a bar area that was manned by a young lady who stated that we couldn’t stay as the owner had not been paid. Then the owner called stating that it was late so we could stay and that payment could be discussed in the morning. The hotel did not have wifi as advertised, there was no running or hot water...