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Room which supposed to be allocated to me was given to some one else & that room was allocated to me on next day. When I claimed they told me that there's some wrong information in the booking order. Also bathroom tape was leaking.
Room was unclean and paint was peeling, in bathroom hot water facility was absent , toilet was ok. Washbasin water was getting flushed into bathroom floor
Pradeep Kumar
Stayed 1 night in Nov 2021
6/10 Okay
Verified traveler
2020/1/8
Liked: Staff & service
Very warm welcoming. Everyone tries to do their best for you. But the rooms nicely decorated are lacking comfort in the bathroom. No hot water coming. Water leaking. No light in the bathroom. Some down rooms smelling very bad.
Verified traveler
Stayed 2 nights in Jan 2020
Response from NARESH on 2020/1/13
Thanks for your review. We would love to hear more about your experience, so that we can use your valuable feedback to deliver an even better experience next time.
The owner and employees give me the best service I received in my vacation in India. In felt like in a 5 stars hotel! Everyone was very very welcoming, professional and polite...not always the case in India!
The best hotel I've stayed in in Agra! Thank you Ram Naresh, you have been so wonderful to me. I will definitaley recommend your hotel to everyone, and I will book you hotel very very soon again. Once again a massive thankyou all.