Exterior
Check availability

Reviews of Acheron Valley Country Estate

2.5 out of 5
Acheron Valley Country Estate
18 Connellys Creek Rd, Acheron, VIC

Reviews

6.4
Rating 10 - Excellent. 3 out of 7 reviews" "
Rating 8 - Good. 0 out of 7 reviews" "
Rating 6 - Okay. 1 out of 7 reviews" "
Rating 4 - Poor. 1 out of 7 reviews" "
Rating 2 - Terrible. 2 out of 7 reviews" "

5.0/10

Cleanliness

6.8/10

Amenities

6.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Amandeep

Traveled with family
Disliked: Cleanliness
Stayed 1 night in Jul 2021
Response from Juliet on 2021/8/5
Thanks a lot for the 10/score!

4/10 Poor

Verified traveler

Traveled with family and small children
Disliked: Cleanliness
This accomodation is somewhat faded. Clean and comfortable beds and the heating is good (critical for a winter stay), but the pots/pans/stovetop in the kitchen needed better cleaning and towelrails were missing in the bathroom. Finding someone at reception was tricky too, and it would be good with a mobile number was on clear display at the front desk.
Stayed 2 nights in Jul 2021
Response from Juliet on 2021/8/5
Thanks so much for enjoying the bedding! We will do our best to improve the reception pls also read our check in instructions where we also include the best numbers to reach out:)

10/10 Excellent

Verified traveler

Traveled with group
Liked: Amenities, property conditions & facilities
Very nice location and property. The staff were very accommodating and friendly. I will definitely be back
Stayed 1 night in Jul 2021

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
Stayed 1 night in Jul 2021
Response from Juliet on 2021/8/5
Thanks so much.

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Due to covid restrictions was not able to commit to accommodation, i tried to change dates and call them but no answer 2 tmes. Very very disappointed.
Stayed 1 night in Jun 2021
Response from Juliet on 2021/7/8
Hi can u leave us a message with you booking details?

10/10 Excellent

Verified traveler

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location and great service!
Stayed 1 night in Apr 2021
Response from Juliet on 2021/5/6
Thanks so much for enjoying everything especially the location and the staff service.

2/10 Terrible

Verified traveler

It was not about property it was wotif services you sold me cottage and I had rooms put together do contact me again
Stayed 1 night in Apr 2021
Response from Juliet on 2021/5/3
thanks for enjoying our location and staff service. I understand you were frustrated because you booked only one room with us but you wasn't aware that your son booked his room elsewhere while you thought you booked both rooms with us. Luckily you were able to confirm this later.