2/10 很糟糕
Heather
商務旅客, 團體旅遊
2025 年 3 月 27 日
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I had a terrible experience at this hotel. During a rainstorm, our hotel room flooded — water was literally pouring in through the door. I slipped and fell on the soaking wet floor, and all of my belongings that were on the ground got drenched.
The hotel moved us to a different room, but that one had no hot water and a horrible smell. It felt like a downgrade, not a solution. What’s worse is that the staff never apologized for what happened and refused to offer any kind of refund or compensation for the inconvenience, damage, or injury.
I’m shocked at the lack of accountability and basic hospitality. I would absolutely not recommend staying here, especially if you’re expecting safety, cleanliness, or even basic customer service.
Heather
於 2025 年 3 月住了 4 晚