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Hotel Acapulco

3.0 star property
Hotel in Acapulco with beach bars and a 24-hour front desk

Choose dates to view prices

Photo gallery for Hotel Acapulco

Interior
Family Quadruple Room | 1 bedroom, free WiFi, bed sheets
Interior
Comfort Triple Room | 1 bedroom, free WiFi, bed sheets
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Air conditioning
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Family Quadruple Room

Family Quadruple Room | 1 bedroom, free WiFi, bed sheets

Family Quadruple Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
LED TV
Separate bedroom
Private bathroom
Cable channels
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

View all photos for Comfort Triple Room

1 bedroom, free WiFi, bed sheets

Comfort Triple Room

8.0 out of 10
Very good
(7 reviews)

Highlights

Air conditioning
LED TV
Separate bedroom
Private bathroom
Cable channels
Daily housekeeping
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Single Room

1 bedroom, free WiFi, bed sheets

Standard Single Room

Highlights

Air conditioning
LED TV
Separate bedroom
Private bathroom
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed
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About the neighborhood

Located near the beach, Hotel Acapulco is in Acapulco Tradicional, a neighborhood in Acapulco. La Quebrada Cliffs and Mural Diego Rivera are local landmarks, and the area's natural beauty can be seen at Papagayo Beach and El Veladero National Park. Barco Palao and Naval History Museum are also worth visiting.
Visit our Acapulco travel guideOpens in a new window
Map
benito juarez #28, 28, Acapulco, GRO, 39300

What's nearby

  • Zocalo - 3 min walk - 0.3 km
  • La Quebrada Cliffs - 8 min walk - 0.8 km
  • Sinfonía del Mar - 14 min walk - 1.2 km
  • Playa Caleta - 2 min drive - 2.3 km
  • Papagayo Beach - 3 min drive - 3.1 km

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 46 min drive

Restaurants

  • ‪Mi Piaci - ‬5 min walk
  • ‪El Juguito - ‬3 min walk
  • ‪Chely Iy II - ‬1 min walk
  • ‪La Michoacana Zocalo - ‬4 min walk
  • ‪La Parroquia - ‬4 min walk

About this property

Hotel Acapulco

Hotel near Papagayo Beach
Hotel Acapulco provides 10 beach bars and more. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Express check-out, concierge services, and a 24-hour front desk
  • Luggage storage and tour/ticket assistance
Room features
All guestrooms at Hotel Acapulco offer comforts such as air conditioning, in addition to amenities like free WiFi.
Extra conveniences in all rooms include:
  • Bathrooms with showers
  • 32-inch LED TVs with cable channels

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • 10 beach bars

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Restaurant dining guides

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Hotel Acapulco Hotel
Hotel Acapulco Acapulco
Hotel Acapulco Hotel Acapulco

Frequently asked questions

Is Hotel Acapulco pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Acapulco?

This property doesn't offer parking.

What time is check-in at Hotel Acapulco?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Acapulco?

Check-out is at noon.

Where is Hotel Acapulco located?

Located in Acapulco Tradicional, this hotel is within a 5-minute walk of Tlacopanocha Beach and Plaza Álvarez. Zocalo and Our Lady of Solitude Cathedral are also within 10 minutes.

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Hotel Acapulco Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 63 out of 145 reviews
Rating 8 - Good. 36 out of 145 reviews
Rating 6 - Okay. 20 out of 145 reviews
Rating 4 - Poor. 13 out of 145 reviews
Rating 2 - Terrible. 13 out of 145 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Luis Daniel

Liked: Cleanliness, staff & service
Great hotel
Stayed 2 nights in Jul 2024

4/10 Poor

Jesús

Liked: Cleanliness
Ta chida
Stayed 1 night in Jun 2025

8/10 Good

Zuriel

Disliked: Amenities
Nice
Stayed 1 night in Nov 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
I like
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveler

Disliked: Property conditions & facilities, room comfort

Good option

Not bad for the price - great location, quiet, cold air, some warm water, and mostly solid WiFi.
Stayed 5 nights in Feb 2024

8/10 Good

Roman B

Liked: Staff & service
Not too bad for the price.
Stayed 1 night in Jul 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
The room was small, but everything was super clean. There is air conditioning, but you can't control that youself. The front desk staff turn it on for you. It was as adverised, a good place to stay near the zocalo.
Stayed 2 nights in Dec 2024

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, property conditions & facilities
Genial
Stayed 2 nights in May 2023

2/10 Terrible

LUIS

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Sin mantenimiento, pésimas condiciónes de la propiedad, caro para el servicio que se ofrece. Deben actualizar las fotos ya que no es nada real a lo verdadero. Deberían cerrar el establecimiento cuanta con fauna nociva. NO RECOMEDABLE
Stayed 2 nights in Jul 2025

4/10 Poor

Ana

Disliked: Cleanliness, amenities, property conditions & facilities
No estaba muy limpio,el lugar olía muy feo y los servicios malos, nos quitaban la programación del televisor a las 9:00 pm, por lo que cobran la verdad deja mucho que desear Me cobraron en el hospedaje y en la aplicación se me cobró la misma tarifa, sigo sin recibir reembolso Todo fue malo
Stayed 3 nights in May 2025

10/10 Excellent

MariaIdolina

Liked: Cleanliness, amenities, property conditions & facilities
muy buena la atenciom
Stayed 1 night in May 2025

6/10 Okay

Marley Adilene

Liked: Property conditions & facilities, room comfort
Buen hotel, lo necesario, queda cerca casi todo, quedamos muy satisfechos
Stayed 3 nights in May 2025

4/10 Poor

Paulina

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nada que ver con las fotos que ponen en la página, el lugar está descuidado, las escaleras necesitan mantenimiento, no salía agua caliente en el baño, literal solo me funcionó para dormir, el aire acondicionado y ventilador bien
Stayed 1 night in May 2025

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena ubicación y atención
Stayed 3 nights in Apr 2025

6/10 Okay

Francisco

Disliked: Staff & service
Stayed 4 nights in Feb 2025

6/10 Okay

Salim

Liked: Staff & service
Stayed 2 nights in Apr 2025

10/10 Excellent

Yasmin

Liked: Staff & service
Stayed 3 nights in Mar 2025

2/10 Terrible

Jorge Jersy

Disliked: Cleanliness, amenities, property conditions & facilities
Si hotel tiene chinches que nos mordieron. Si nos enfermamos será su responsabilidad. Tenemos fotos y videos
Stayed 1 night in Mar 2025

10/10 Excellent

Miguel Ángel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar tranquilo frente a la playa 👙
Stayed 2 nights in Mar 2025

10/10 Excellent

Ximena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel bastante cómodo, limpio
Stayed 2 nights in Mar 2025

8/10 Good

José Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esta bien el hotel lo único que le falto fue la alberca
Stayed 4 nights in Mar 2025

10/10 Excellent

Julian

Stayed 2 nights in Jan 2025

6/10 Okay

Claudia Edith

Stayed 2 nights in Jan 2025

10/10 Excellent

Ana Cristina

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 7 nights in Jan 2025

8/10 Good

Gina Lucrecia

Liked: Cleanliness, staff & service, property conditions & facilities
Es conveniente para la función que necesitas
Stayed 3 nights in Jan 2025