Dreams Acapulco Resorts & Spa - All Inclusive

4.0 star property
All-inclusive property with 7 restaurants and 2 outdoor pools

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Photo gallery for Dreams Acapulco Resorts & Spa - All Inclusive

2 outdoor pools
Outdoor banquet area
Outdoor banquet area
Deluxe Room, 2 Double Beds, Ocean View | 1 bedroom, minibar, in-room safe, laptop workspace
Reception
Dreams Acapulco Resorts & Spa - All Inclusive offers beachfront relaxation with great amenities. Enjoy morning yoga, lounge by two pools, or browse on-site designer shops. Seven restaurants serve meals all day, and a coffee shop provides the perfect morning pick-me-up.

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • All inclusive
  • Room service
  • Pool
  • Parking available
  • 24/7 front desk

Room options

Available filters for rooms
Showing 11 of 11 rooms

Deluxe Room, 2 Double Beds, Mountain View

Highlights

Balcony
Air conditioning
Connecting rooms available
Plasma TV
Separate bedroom
Ceiling fan
Private bathroom
Coffee/tea maker
  • 291 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 2 Double Beds, Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Plasma TV
Separate bedroom
Ceiling fan
Private bathroom
Coffee/tea maker
  • 624 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 2 Double Beds, Partial Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Plasma TV
Separate bedroom
Ceiling fan
Private bathroom
Coffee/tea maker
  • 624 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Plasma TV
Separate bedroom
Ceiling fan
Private bathroom
Coffee/tea maker
  • 624 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Partial Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Plasma TV
Separate bedroom
Ceiling fan
Private bathroom
Coffee/tea maker
  • 624 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Oceanfront (Preferred Club)

Highlights

Balcony
Separate dining area
Air conditioning
Connecting rooms available
Plasma TV
Ceiling fan
Separate bedroom
Private bathroom
  • 1432 sq ft
  • 1 bedroom
  • Bay view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds, Ocean View (Preferred Club)

Highlights

Balcony
Air conditioning
Connecting rooms available
Plasma TV
Separate bedroom
Ceiling fan
Private bathroom
Coffee/tea maker
  • 624 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 2 Double Beds, Partial Ocean View (Preferred Club)

Highlights

Balcony
Air conditioning
Connecting rooms available
Plasma TV
Separate bedroom
Ceiling fan
Private bathroom
Coffee/tea maker
  • 624 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

Family Room, Ocean View (Preferred Club)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
2 bedrooms
Ceiling fan
2 bathrooms
  • 947 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Deluxe Room, 1 King Bed, Ocean View (Preferred Club)

Highlights

Balcony
Air conditioning
Connecting rooms available
Plasma TV
Separate bedroom
Ceiling fan
Private bathroom
Coffee/tea maker
  • 624 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Partial Ocean View (Preferred Club)

Highlights

Balcony
Air conditioning
Connecting rooms available
Plasma TV
Separate bedroom
Ceiling fan
Private bathroom
Coffee/tea maker
  • 624 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Av. Costera Miguel Alemán no.1, Col. Icacos, Acapulco, GRO, 39860

What's nearby

  • Icacos Beach - 5 min walk - 0.5 km
  • Diana the Huntress - 15 min drive - 3.4 km
  • Condesa Beach - 17 min drive - 3.8 km
  • Parque Papagayo - 20 min drive - 5.3 km
  • Papagayo Beach - 20 min drive - 5.6 km

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 24 min drive

Restaurants

  • ‪Starbucks - ‬6 min walk
  • ‪Tacos' Tumbras - ‬7 min walk
  • ‪40 Y 20 Canta Bar - ‬5 min walk
  • ‪Lupe De Arena - ‬9 min walk
  • ‪Jimmy's - ‬5 min walk

About this property

Dreams Acapulco Resorts & Spa - All Inclusive

Upscale all-inclusive property near Diana the Huntress
Located close to Condesa Beach and Papagayo Beach, Dreams Acapulco Resorts & Spa - All Inclusive provides a terrace, designer stores on site, and a coffee shop/cafe. With amenities like a beachfront location and free beach cabanas, this property is the perfect place to soak up the sun. At the 7 on-site restaurants, enjoy breakfast, lunch, dinner, and Mexican cuisine. Yoga classes are offered at the gym; the property also has a garden, a playground, and a hair salon. Free in-room WiFi is available to all guests, along with an arcade/game room and dry cleaning/laundry services.
Additional perks include:
  • 2 outdoor pools
  • Valet parking (surcharge), an elevator, and tour/ticket assistance
  • A 24-hour front desk, a banquet hall, and beach towels
  • A front-desk safe, coffee/tea in the lobby, and concierge services
Room features
All 605 rooms offer comforts such as 24-hour room service and laptop-compatible safes, in addition to perks like laptop-friendly workspaces and air conditioning.
Other amenities include:
  • Showers and free toiletries
  • 42-inch plasma TVs with cable channels
  • Wardrobes/closets, balconies, and LED light bulbs

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered valet parking on site (USD 10 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • 4 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Barefoot Grill
  • Coco Cafe
  • El patio
  • La Ceiba
  • Portofino

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Designer stores
  • Free children's club
  • Gym
  • Playground
  • Shopping
  • TV in common areas
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On the bay
  • On the beach
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • 42-inch plasma TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from December 14 2023 to December 31 2024 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 65 per pet, per night
Welcoming dogs only
1 total (up to 22 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Uncovered valet parking fee: USD 10 per night (in/out privileges)
  • Pet fee: USD 65 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Dreams Acapulco & Spa Acapulco
Dreams Acapulco Resort & Spa Hotel
Dreams Acapulco Resort & Spa Acapulco
Dreams Acapulco Resort & Spa Hotel Acapulco

Frequently asked questions

Does Dreams Acapulco Resorts & Spa - All Inclusive have a pool?

Yes, this property has 2 outdoor pools.

Is Dreams Acapulco Resorts & Spa - All Inclusive pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of USD 65 per pet, per night. Some restrictions may apply, so please contact the property for more details.

How much is parking at Dreams Acapulco Resorts & Spa - All Inclusive?

Valet parking is available for USD 10 per night.

What time is check-in at Dreams Acapulco Resorts & Spa - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Dreams Acapulco Resorts & Spa - All Inclusive?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Dreams Acapulco Resorts & Spa - All Inclusive?

Yes, the property is all-inclusive.

Where is Dreams Acapulco Resorts & Spa - All Inclusive located?

Located in Costera Acapulco, this beachfront property is in a shopping district and within 3 mi (5 km) of Diana the Huntress and Condesa Beach. Parque Papagayo and Papagayo Beach are also within 6 mi (10 km).

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Reviews

Dreams Acapulco Resorts & Spa - All Inclusive Reviews

6.8

7.6

Cleanliness

7.0

Location

7.6

Staff & service

7.6

Eco-friendliness

7.0

Property conditions & facilities
Rating 10 - Excellent. 106 out of 398 reviews
Rating 8 - Good. 96 out of 398 reviews
Rating 6 - Okay. 78 out of 398 reviews
Rating 4 - Poor. 58 out of 398 reviews
Rating 2 - Terrible. 60 out of 398 reviews

Reviews

8/10 Good

Edgar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for 3 days it was good when you want a quick getaway from mexico. Beach was clean and hotel was very nice
Stayed 2 nights in Apr 2023

10/10 Excellent

Ana Lilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Clean and comfy. The rooms are really big, the hotel looks good. The service is amazing, people is very friendly and warm. The food could be more varied, very tasty
Stayed 3 nights in Mar 2023

10/10 Excellent

Adela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was splendid
Stayed 3 nights in Aug 2022

10/10 Excellent

WENDY

Liked: Cleanliness, staff & service, property conditions & facilities
I wish there is more things do to at night
Stayed 3 nights in Sep 2023

8/10 Good

Ramón

Liked: Cleanliness, staff & service, property conditions & facilities
The beach and staff friendliness. Good breakfast (room service), but not good food for lunch and dinner (good options but not great taste). Not many options in the room service menu and terrible service of beverages in the room (we had to call everyday to ask for bottles of water and it took them up to two hours to bring them)
Stayed 7 nights in Apr 2023

4/10 Poor

Marianela

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I was expecting better. Dirty hotel, pool area smells terrible, bathrooms at pool area always dirty, food options are reduced and quality very poor. I stayed in other Dreams hotel and the experience was completely different. Only good thing is the friendly staff.
Stayed 3 nights in Apr 2023

4/10 Poor

Alicia

Disliked: Cleanliness, amenities, property conditions & facilities
It does not meet the Dreams standard. Poorly maintained facilities, very few dining options and the quality of the food is not there. The staff was kind but rhey can only do so much with what they have
Stayed 4 nights in Aug 2022

2/10 Terrible

Scarlet

Disliked: Cleanliness, staff & service, property conditions & facilities
This place is absolutely horrible. The bad reviews are very accurate. It's very dirty, the food is terrible (tons of flies on everything) and the staff is not welcoming. This stay is one of the biggest regrets I've ever had traveling. Do NOT waste your money on this place. It has a bad vibe and I could not wait to leave.
Stayed 4 nights in Jul 2023

2/10 Terrible

Consuelo Emilia Meza

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
una desilusión total de la cadena Dreams, están en transición pero ni las amenidades, ni la limpieza de las habitaciones, ni las instalaciones, ni el personal, ni actividades ni nada.
Stayed 3 nights in Oct 2023

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time. We loved our room and the service throughout the hotel was phenomenal!!!! Best we ever had. In particular, we would like to recognize Jorge Quezada from The Pescador restaurant, and Ernesto from the Pescador bar, for their hard work in providing amazing service. We stayed for a week and got tired of our food options though Changing the menus up more would be helpful. Also, a little more adult entertainment please. We loved the casino night. Overall it was great.
Stayed 7 nights in Oct 2023

2/10 Terrible

Diego

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
pague la opción vip pero la verdad es que fue un robo, el hotel no tenía las bebidas que prometieron, el bar estaba ya cerrado a las 11, no tenían vasos limpios, el servicio de bebidas en la playa bueno pero lento, poca variedad de comida, nada de mariscos o pescados, el hotel se quedó sin tequila a las 12 pm. me sentí estafado con lo que pagué y el sentimiento para otros huéspedes era peor.
Stayed 3 nights in Sep 2023

10/10 Excellent

Salma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien, lo unico que no me gusto es que despues de las 6pm ya no utilicen vasos de plastico y por ese motivo no te quieren dar bebidas fuera del bar o del restaurante. Cuando tu pagas el todo incluido.
Stayed 3 nights in Sep 2023

10/10 Excellent

Lizeth Olinka

Liked: Cleanliness, staff & service, property conditions & facilities
La playa esta cosiderablemente mas limpia que a sus alrededores. El hotel es muy confortable
Stayed 4 nights in Aug 2023

8/10 Good

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Playa limpia y accesible. Instalaciones amplias. Variedad de restaurantes. Habitaciones amplias.
Stayed 4 nights in Sep 2023

8/10 Good

Ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien lugar para escaparse y disfrutar de una playa tranquila
Stayed 4 nights in Sep 2023

8/10 Good

Yolanda

Liked: Staff & service, amenities, property conditions & facilities
A la llegada muy mala experiencia, no habían limpiado el piso, lo reporte dos veces y nunca subieron a limpiarlo, el refrigerador se estaba descongelando y el agua se quedó hasta el día siguiente. Entraron a surtir el refrigerador y entraron al baño y no bajaron la palanca de agua, muy desagradable. Al final ya estuvo mejor la limpieza la hicieron todos los días.
Stayed 4 nights in Aug 2023

8/10 Good

ARISTEO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo el personal en los diferentes restaurantes, es muy amable y gentil. solo sugiero prestar un poco mas de atención a la limpieza de las habitaciones
Stayed 4 nights in Aug 2023

8/10 Good

JUANA

Liked: Cleanliness, staff & service, amenities
CONSIDERO QUE ES NECESARIO HACER REMODELACION, POR EJEMPLO EN EL PISO NO HABIA LUZ FUERA DE LOS ELEVADORES, LAS PUERTAS SE NOTAN DETERIORADAS, ADEMAS SERIA FACTIBLE QUE SE HICIERAN MAS ANIMACIONES POR LA TARDE
Stayed 3 nights in Jul 2023

6/10 Okay

Jorge

Disliked: Amenities
El lugar se ve viejo, la oferta es poco variada y no toda disponible.
Stayed 4 nights in Aug 2023

8/10 Good

Mich

Liked: Cleanliness, staff & service
No al nivel de otros dreams
Stayed 4 nights in Aug 2023

8/10 Good

Tizoc

Liked: Amenities
Te cobran estacionamiento como un servicio independiente al hotel. Podrían mejorar la limpieza de todas las instalaciones. El servicio de todo el personal es muy bueno, la variedad de la comida es regular a pesar de qué hay opciones distintas de alimentos.
Stayed 3 nights in Aug 2023

2/10 Terrible

EDGAR

Disliked: Cleanliness, staff & service, property conditions & facilities
Muy mala mi Experiencia
Stayed 2 nights in Aug 2023

10/10 Excellent

Rocío

Liked: Staff & service, amenities, property conditions & facilities
Todo bien
Stayed 3 nights in Aug 2023

6/10 Okay

Cristhyan David

Liked: Cleanliness, property conditions & facilities
La atención fue buena pero no había vasos en el bar de playa y los meseros no resolvían
Stayed 4 nights in Aug 2023

6/10 Okay

Vanessa

Liked: Cleanliness, room comfort
El hotel cuenta con muy pocos restaurantes para la cantidad de personas que recibe, el buffet estaba incompleto y el único restaurante vacío exige Codigo de vestimenta, y sinceramente es raro que lleven zapatos formales a la playa… en el bar no te dejan consumir alimentos, así que o cenas temprano o te quedas sin comer… el room service tarda más de 1 hora
Stayed 3 nights in Aug 2023