上海 5 星級飯店

「飯店服務人員很用心，尤其是餐廳人員服務態度親切並在觀景最好的位置一空出來後就主動幫我們換到窗前視野最美的位置！實在讓我覺得非常貼心！」

「Excellent view」

「Housekeeping is very good very proactive and when I am always putting down the curtain they open it one day to let me see the good view as I have thought my room has no good view initially. The restaurant staff are very busy but one early morning when I need to pack up to go the expatriate chef come out to ask me whether I need to pack coffee to go too and he uses Chinese. I was thinking as they are so busy I better not ask for coffee to go but the staff are very proactive 」

「Great location, overall clean and comfortable」

「Every hotel staff is very polite.」

「feel like home」

「房間全部都很好，唯一缺點是冰箱需要通知客房服務人員來開啟以及房間內有煙味，我猜是隔壁房間在抽菸煙味飄進我的房間裡了，可是這可能跟住宿的人的素養有關。」

「Very nice receptionist and check in experience 」

「不管是環境景觀、餐點及服務員的態度都非常的良好，留下 非常好的印象，下次有機會一定還會再入住。」

「Love the stay as it is the newest Shangri la, good service and at a pretty new area 」

「位於上海正市中心，地點很好交通方便」

「beautiful and grand - the hotel is one of the best I’ve stayed in Shanghai! Service is excellent and location is right at the heart of the Bund which is perfect for visitors like myself to check out all the top tourist spots + have an evening stroll along the river. rooms are well maintained and very comfortable.」