薩摩 5 星級飯店

「Excellence 」

「very good」

「A staff thought I’m a paparazzi while I was sitting down on the lobby seat」

「The service is perfect. One of the receptions is a handsome guy and he is wonderful! 」

「Fantastic staff and service 」

「An amazing stay! Super attentive staff all around - from the reception desk, to the restaurant staff, to housekeeping. Really a beautiful and convenient place to stay. All of my requests were met and all expectations exceeded. The general taste level of the property (artwork, decor, furninshings) are above and beyond. All of the additional amenities (readily available complementary beverages/snacks) were greatly appreciated. 」

「I enjoyed my stay it was worth it」

「Would not recommend . We booked on the same day as check in, no one would answer the phone or let you into the property without 72 hours notice. We purchased the Villa for one night due to a flight cancellation, tried phoning multiple times and messaging before check in closed but no one would answer the phone. We couldn’t stay at the property because we had no information on how to get in. We were charged full price and no refund given, I suggest you book somewhere else that has better...