Upon arriving in Chicago, my daughter became ill. The concierge helped with arrangements for her to see a doctor at a nearby clinic. Unfortunately, my daughter remained ill the remainder of our stay while in town. The entire hotel staff went above & beyond to help us feel comfortable & taken care of while staying here. The staff sent up hot tea with lemon & honey to our room, extra bottled water & even offered to go to the local store to pick up anything that we may have needed. They also...
Upon arriving in Chicago, my daughter became ill. The concierge helped with arrangements for her to see a doctor at a nearby clinic. Unfortunately, my daughter remained ill the remainder of our stay while in town. The entire hotel staff went above & beyond to help us feel comfortable & taken care of while staying here. The staff sent up hot tea with lemon & honey to our room, extra bottled water & even offered to go to the local store to pick up anything that we may have needed. They also...
Anonymous traveler
Reviewed February 13, 2016Reviewed February 13, 2016
Excellent hotel, my only complaint would be the Peninsula food service.
We ate at the Shanghai Terrace our first night on site and honestly the food was only 2 stars. Specifically the appetizers were minuscule, and 90% pastry dough. Whatever filling was supposed to be inside all the dough largely wasn’t. The whole Peking duck was arranged haphazardly on the plate, the skin was not really crispy, and the taste experience was completely lackluster.
As to the main dining room the service...
Excellent hotel, my only complaint would be the Peninsula food service.
We ate at the Shanghai Terrace our first night on site and honestly the food was only 2 stars. Specifically the appetizers were minuscule, and 90% pastry dough. Whatever filling was supposed to be inside all the dough largely wasn’t. The whole Peking duck was arranged haphazardly on the plate, the skin was not really crispy, and the taste experience was completely lackluster.
As to the main dining room the service...
Michael
Reviewed September 27, 2025Reviewed September 27, 2025
How much does it cost to stay in a 5-star hotel in Park Ridge?
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What makes a hotel 5 stars in Park Ridge?
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