Outstanding guest service is the hallmark of every 5-star hotel in Okino Erabu. From the moment you arrive, staff cater to your every need, whether recommending activities and tours or providing in-room beauty treatments. On top of that, hotels must offer superior amenities to be eligible for a 5-star rating. These can include luxury bath products, spa facilities, pools, fine dining kitchens and knowledgeable concierge.