北棕櫚泉 5 星級飯店

「too bad」

「The environment is beautiful, but the sound insulation is somewhat lacking.」

「All aspects of the property excellent All went flawlessly. Asked for an early check in. Accommodated, without question . Our yearly getaway to PS will always be The Colony Palms . The gold plated door plate - with our names engraved - was an unexpected touch - blew us away !!!!!! Thank you for making my Mother's Day & Birthday truly memorable」

「The hotel has a retro 50's vibe, with the lounge being full of unique, eclectic pieces of art and cosy furniture. There are many little areas in the lounge to curl up around the central fireplace or outside to meet with friends, as the atmosphere is welcoming, and homey. The rooms are beautiful, with vibrant colours, and full of essentials. A little nespresso machine with pucks would be a nice addition for that early morning hit of caffeine. There are 13 acres of property for weddings,...

「Excellent breakfast (weekends). Quiet stay, comfy bed. Nice grounds pretty close to good restaurants.」

「We previously attempted to communicate directly with the property manager about our concerns, but didn’t receive any response. Below are the issues we experienced: During check-in, issues with the front door lock and access code after traveling 14+ hours and it being 100+ degrees outside (poor communication); Garbage left in guest bedroom dresser (McDonald’s cup with liquid); All nightstands dusty and dirty; Hand soap, body wash, shampoo, and conditioner bottles empty or nearly empty in guest...

「Please read before booking this property! First of all this is run by a management company so if you have any issues and need answers right away they will not help you. They will answer your phone call and let you know they will get back to you with in 24 hours but they never did. We had a question about pool/spa, called, they said they would get back to us but never did. Issues with this house: 1) It was HOT in the house and we were not allowed to adjust the AC. every time we turned it...