Was slightly underwhelmed with the stay particularly as this is a five star hotel. It was their slow season but staff and service was often slow. Overall it is still a fabulous hotel with many nice amenities. I just expect more for the prices they charge.
Amir-Ali
於 2025 年 6 月住了 2 晚
2/10 很糟糕
Gina,Valley Village
團體旅遊
2025 年 7 月 3 日
I booked my room via expedia. I ended up paying 5ish what was originally quoted from expedia by the hotel in resort fees and taxes. The extra taxes tacked on to everything make no sense. I was also double billed for food at the pool. I will never stay at the Parker again.
Gina
於 2025 年 6 月住了 2 晚
8/10 不錯哦
Kaleigh
團體旅遊
2025 年 7 月 2 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The additional fees and taxes upon checkout were exorbitant. Parking for one night was $52 USD (there is nowhere else to park but at the hotel). All of that, plus a poolside lunch, ended up costing almost double what the room cost.
Kaleigh
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Toedik
寵物同遊, 家庭旅遊
2025 年 6 月 25 日
喜歡:整潔度、設施服務和住宿環境和硬體
Everything is perfectly thought of and implemented. Very clean property staff are extremely professional and friendly. Rooms are amazing clean everything works everything is as you expect is to be and that’s a big one for me. The only thing that is a minor curiosity for me is the entire resort does not have any area to drop off waste or trash and the property is pet friendly. You can not find any trash can anywhere period. I did take my pet Shiba with me so that was bit weird since I do my end to drop off my pet waste in bags. everything else fantastic and food and restaurants are also amazing.
Toedik
於 2025 年 6 月住了 2 晚
10/10 有夠讚
Eartha
家庭旅遊
2025 年 6 月 23 日
喜歡:整潔度、設施服務和住宿環境和硬體
There was a wonderful experience from beginning to end. The rooms were lovely and the staff were very friendly. The on-site dining experience excellent. We enjoyed our food and ate dinner each night there.
Eartha
於 2025 年 6 月住了 2 晚
8/10 不錯哦
Robert
商務旅客
2025 年 6 月 15 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This would be an “excellent” rating except for the $45/daily parking fee (in a suburban area) and the $50/daily facilities fee. An extra $200+ (there are taxes on top of the fees) for a 2 night stay is not a great look. Hotel did remove facilities charges when questioned about them, since I was there on business and didn’t use pool or gym or spa. Otherwise, hotel is a ⭐️⭐️⭐️⭐️⭐️ resort.
Robert
於 2025 年 6 月住了 2 晚
6/10 一般般
Ian David,Los Angeles
情侶出遊
2025 年 5 月 18 日
喜歡:整潔度
不喜歡:住宿環境和硬體
Poorly maintained. Insufficient staff. Poor food. Pretending to be 5* but failing on many counts. Needs to try harder and invest in facility and furnishing upgrades.
Ian David
於 2025 年 5 月住了 2 晚
10/10 有夠讚
erin
2025 年 5 月 7 日
喜歡:員工素質
All around great experience, drinks, and service
erin
於 2025 年 5 月住了 1 晚
10/10 有夠讚
Jeffrey
2025 年 4 月 16 日
Jeffrey
於 2025 年 3 月住了 2 晚
4/10 不太好
Mary
家庭旅遊
2025 年 4 月 8 日
喜歡:整潔度、設施服務和住宿環境和硬體
不喜歡:員工素質
We stayed for two nights last week- we had no turn-down service and no one ever cleaned our room. When I gently told them at check out, they said they would look into it and get back to me- and no one ever did. I was really disappointed and wouldn't stay there again. I was especially annoyed because I didn't start by giving them a bad review- I started by bringing it directly to their attention to they could fix the situation.
Mary
於 2025 年 3 月住了 2 晚
8/10 不錯哦
Cyrus Benjamin
2025 年 4 月 6 日
喜歡:設施服務和住宿環境和硬體
It’s a beautiful property. I enjoyed a lot of the experience but felt generally nickled and dimed.
Few issues
- shower temperature was difficult to control, and was burning hot. No reasonable upper limit was set to protect guests.
- I had a garden view room and the door and screen were consistently off their track making it hard to open and close
- the family pool service attendants were reactive and didn’t ask us what we wanted until after we went up to the attendant stand
- similarly in the spa, took 30 minutes to find an employer in the spa are who eventually found the attendant who took our order
- on asking for crudités and ranch, which came out on a side plate with hummus (which we added vegetables) the full plate surcharge was $30, $15 for the ranch which was larger than the small side plate of veggies. I don’t care about the money but it’s silly add a room service charge to add vegetables and ranch.
- valet parking was slow, the two requests took over 20 minutes and the attendants don’t find the drivers or have any way of requesting notice while being in the lobby.
Cyrus Benjamin
於 2025 年 4 月住了 2 晚
8/10 不錯哦
sara
2025 年 4 月 2 日
喜歡:整潔度和住宿環境和硬體
sara
於 2025 年 3 月住了 1 晚
10/10 有夠讚
Isabelle
情侶出遊
2025 年 3 月 27 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Amazing property! They have everything onsite, multiple restaurants, lounge/bar area, 2 pools and lots of activities. We didn't want to leave the hotel property. I would definitely go back!
Isabelle
於 2025 年 3 月住了 2 晚
10/10 有夠讚
Nadia
2025 年 3 月 20 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Stunning and unique design hotel with spectacular resort. Hallways and rooms can stand a renovation but otherwise lovely stay! Gym and gardens are especially gorgeous!
Nadia
於 2025 年 3 月住了 1 晚
10/10 有夠讚
Ivanna
情侶出遊
2025 年 3 月 16 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Love it
Ivanna
於 2025 年 3 月住了 1 晚
10/10 有夠讚
Yodit
情侶出遊
2025 年 2 月 22 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I love love this place chick luxury very modern and vibrant
Yodit
於 2025 年 2 月住了 2 晚
6/10 一般般
Caroline
2025 年 2 月 19 日
喜歡:整潔度
不喜歡:員工素質
Caroline
於 2025 年 2 月住了 1 晚
10/10 有夠讚
Jennifer
2025 年 2 月 3 日
喜歡:整潔度、員工素質和住宿環境和硬體
Jennifer
於 2025 年 1 月住了 2 晚
10/10 有夠讚
Seung-Eon
2025 年 2 月 1 日
Seung-Eon
於 2025 年 1 月住了 1 晚
10/10 有夠讚
Melanie
家庭旅遊
2025 年 1 月 30 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Outstanding 🌟🌟🌟🌟🌟
Exceptional hotel!! Relaxing vibe with upscale amenities and wonderful service. Highly recommend!
Melanie
於 2024 年 12 月住了 2 晚
2/10 很糟糕
Julia
2025 年 1 月 27 日
Julia
於 2025 年 1 月住了 1 晚
2/10 很糟糕
Julia
商務旅客
2025 年 1 月 26 日
喜歡:整潔度和住宿環境和硬體
不喜歡:員工素質和客房舒適度
Poor service
Found the staff rude and conceited without a lot of ability to understand anything. The waits for seating at restaurant were long and bony seemed to care how many people had lined up. Had heard good things but was massively disappointed.
Julia
於 2025 年 1 月住了 1 晚
10/10 有夠讚
Fatosh,Rouse Hill
家庭旅遊
2025 年 1 月 23 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Wonderful stay, an oasis in Palm Springs. Extensive property to wander around in, find a quiet place to relax or gather. Perfect for families or groups of friends.