克拉科夫 5 星級飯店

「大廳廁所的洗手檯，連續5 天故障，停車感應卡經常失靈」

「The rooms where cleaned everyday. The staff also where happy to get us more teabags, Milk and sugar. The hotel is full of luxury. My said the the spa was excellent and well worth the extra for a full body massage. Very good. Only minor issue we had was the heated flooring in bathroom we couldn't get it working. Mentioned to staff they said they would fix it but never seemed to be fixed. We honestly weren't that bothered with this though. The hotel is in the most central location only a few feet...

「Excellent location, very close to the old town」

「大力推薦給打算來克拉科夫旅遊的遊客, 此旅館位置就在最熱鬧的大街上, 走路到老城廣場或Wawel城堡都很方便, 旅館的服務人員都很親切體貼, 有求必應, 讓人感覺很窩心; 房間的佈置非常豪華舒適, 窗外三不五時就可以聽到馬車經過的聲音, 很有度假的氛圍; 床跟枕頭的品質都很好, 可以讓人好好休息, 浴室提供的衛浴用品都是Molton Brown, 品質沒誜說 ; 另外, 一定要在飯店享用其早餐, 其新鮮美味程度絕對讓你難忘! 」

「位置处于中心步行街，开车去的话不太好找，其他各方面都很好。」

「Supportive staff , classic decoration 」

「新的這一棟房間裝修光亮採光很好、我選擇2張單人床的感覺床很小，可能是亞洲的單人床睡慣大的了、建議還是選擇大床舒服一點、服務很好跟他們要水都會送上來房間！樓下的spa也挺不錯的有空的話可以去享受一下！游泳池是室內的不大，記得帶泳衣過來享受喔！ 早餐也可以接受，當然沒亞洲酒店這麼豐富 這房間唯一缺點便是洗澡時水會流出地面、而地面卻沒有排水孔導致洗完澡後地面宛如淹水一樣需要用很多毛巾去擦拭吸水！水會沿著浴缸邊緣流到地面，由於地板是大理石所以擔心會滑倒！不建議老人入住」

「Everything! Superb hotel! friendly and very helpful staff :) would highly recommend when visiting Krakow to stay at this fantastic hotel! Fantastic amenities, great location by the great historic medieval Wawel castle! lovely bar and excellent food, staff here go above and beyond to make you feel right at home! 」