Dali 5 Stars Hotels

"Our trip to Yunnan wouldn‘t have been made pefect without the stay in Banyan Tree Lijiang. The credit must go to the staff, Elin. Elin is always courteous and responsive. She has been very helpful all the time. She is also very caring and always checks with us to see if we have any need. We stayed there for a couple of nights and then went to other places of Yunnan. On the very last day of our trip, we went back to stay there. Elin went out her way to prepare a better villa for us. ...

"Spacious room. The hotel was quiet, in fact too quiet it felt like a ghost town. The shopping area located inside the property was all closed and locked up, and you don't see that many guests around. Service was subpar, definitely not Hyatt's standards."

"A very pleasant stay. Very impressed with staff, Justin who went the extra mile to ensure that we are back to hotel after a day trip in Shangri-la! Would come back to stay with my family ."

"The hotel is superbly situated right next to Dayan Old Town, and has been designed to complement the old buildings. The rooms are huge and airy, with an enormous bathroom and bathtub, the bed is luxurious and super comfortable. Beautiful, well tended gardens. Absolutely amazing staff who are friendly, extremely helpful and speak English. I only stayed one night but would come back again."

"The hardware of this hotel is good but staff are not very customer oriented except for the front office manager called Candy. She's very helpful and has very good customer service skills. Avoid rooms facing entrance, its very noisy at night because other tourists are dragging their luggage onto the stone pavement right outside the entrance . Our room came with breakfast but it is not worth getting up for. The breakfast room is not inside the hotel and is down the road in another building....

"受付の方がひどかったです。アルバイト感覚でした。"