考特勒灣 5 星級飯店

「Very bad, old and dirty!!! This hotel is totally ruined my holiday. When I first arrived, I hope I can do a fast check in and order some food at the room because it is late. But the food is really disgusting. Also, the room cleaning service is awful and slow. I called front desk I need a room cleaning service, meanwhile I can get some food at the hotel. But when I finished my lunch. It took me an hour, but when I go back to my room, they don’t even start. After they finished the cleaning, there...

「The hotel is located outside of busy streets or noisy areas, in a quiet setting with good grave facilities.」

「Absolutely unacceptable experience at Faena Hotel Miami Beach. - Upon check-in, they put me in a room completely different from what I booked: much smaller, no carpet, no desk, and clearly a lower-tier room. - Had to argue with staff just to be moved into the room category I actually paid for. - Once finally moved, the toilet in that room didn’t even work. I was then moved again. Four room changes in the first 12 hours of my stay. - Service across the board was painfully slow, disorganized,...

「早晨9点装修噪音。浴缸很脏。」

「La vista espectacular, pero muy demorados en la atención y a veces no muy agradables」

「Low flow toilet clogs; window was extremely cheap, dirty, and out of place; beauty mirror didn't collapse flat, tv faced couch so to face bed you pull it out then walk into it at night; shower door bottom too low drags bath mat; safe mat didn't fit safe; not enough plugs by the door; jackhammer in the morning by the window; and service light button broken.」

「This was my second time staying at the W Miami! Love the hotel, staff and location in Brickell! Conveniently located close to all my favorite restaurants, Cipriani and Capital Grille! 」

「是本次出游中Ritz中评价不好的，地理位置偏，酒店装修老旧，还好床品卫浴保持了Ritz的品质」