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"The rooms were clean and spacious by New York standards, and easy walking distance from Penn Station. Staff was efficient and there was a choice of food and beverage options on site. It was good value for the price. I would stay there again. "

"The most wonderful hotel. The staff were super helpful & welcoming. The arrival to and in the hotel is so well maintained, clean and smells incredible. The beds/linen/pillows are THE best I’ve ever slept on! Shower & amenities are excellent. There is the usual resort fee, whilst I’ll continue to dislike these, this hotel offers 1 x free breakfast (unsure why not 2, or actually how many people are in the room) or you can switch this to x 2 (these is far more reasonable) house drinks at the bar. Overall, Great location and I genuinely can’t fault a single thing about this hotel. "

"First time staying at this hotel, loved how conveniently located it is. Highly recommend, friendly, professional staff around the clock. Loved the warm chocolate chip cookies we got when we checked it around 12:45 am. "

"What can I say what an amazing hotel!! From the front desk to the pool guys to housekeeping absolutely five star. Loved the pool on the 4th floor it’s a godsend in the NYC summer heat. Rooms are super clean and spacious and the view of the Empire State Building is something special. Do your self a favour and book this gem in NYC. I’m loyal to the virgin brand and can’t wait to return. "

"This property was conveniently located by Grand Central and near the theater district. Great large rooms and bathrooms with a couch and table, Huge closet, 4 drawers for storage plus nightstand and a refrigerator "

"Nice place , good location "

"This my third time staying at the Empire. Staff are extremely friendly. The roof top pool and bar are great on a hot summer day. The Lincoln Centre across the street has live music outdoors on the weekends. Close to many nice restaurants and shops. Central Park is a block away. Best spot to stay in NYC! "

"Excellent stay"

"Staff was courteous and helpful. Always felt safe at the hotel. "