West Island 4 Stars Hotels

"Very great hotel, convenient to beach area and shopping center, quiet and good for sleep and a quiet moment. villa design are beyond my expectations. "

"Good location, service and breakfast. But the room maintenance is relatively not well"

"I did like my room with king size bed, sea view. Staff were very helpful, from the restaurant, housekeeping and front desk. I don’t speak mandarin but they translated my English through their phone. I need to speak slowly and everything went really well. Thank you so much Lida Wang, Assistant Service Manager of Hilton Garden Inn, Sanya for helping me. "

"Room was a bit worn down ( mold on wall ) and car honking noise doesn't stop and is very loud even from upper floors, bed was very hard ! Lobby was very nice and staff was helpful though and there is a lot to do nearby . "

"The rooms they gave were dirty, after repeated complaints, they offered a clean room."

"Staffs services is ok, good breakfast ， the building a bit old"

"I’m really happy and glad I picked this property. Everything is perfect. I’ll definitely stay at this property again when I come back to Sanya. The crew were so accommodating, the place extremely clean and modern. It’s close to the beach but not too close making it so quiet. The ocean view from my room was spectacular and serene and most importantly the price is so reasonable. I’m so grateful that Ascott made such a great property in such a great location. Thanks from the bottom of my heart. "