Thunderbird Heights 4 Stars Hotels

"I was greatly disappointed by the terribly horrendous beds. When you lay on them you sink 6 inches making it difficult to climb out. They are more like hammocks with springs popping through. The comforter was torn terribly. Faucets were loose. And when they moved us to another room eventually...the room stank like airplane glue or toxic grouting. The staff was miserable and uncouth. I'd rather sleep in my car and the room was $425 a night plus parking. All in all you couldn't pay me to ever stay at a Renaissance hotel again. "

"Toilet wouldn't fully flush on its own, I needed to help it out by using the trash can filled with water to dump it while it’s flushing for water to go down. Automatic lights in entry and bathroom kept turning on and off all night. This was a terrible idea folks. We thankfully only stayed one night and didn't find out of all these issues until we were in for the night so I didn't tell them until the next morning at check out. Front desk said he would refund the resort fee which was nice. I hope they remove those stupid automatic lights. "

"Great service "

"Nice spa but needs some cosmetic surgery. Looked a little dated. For the price could’ve gone to a fresher spa. Otherwise everything was great. One small peeve was the overpriced margarita at the outside bar. $19 is ridiculous. Other than these small personal issues, great hotel, great location, great stay."

"Great location, multiple nice pools, spacious rooms, great gym, fun restaurant. "

"Love this place!"