Terramar 4 Stars Hotels

"It was good but front desk staff used to be more helpful "

"The BBQ restaurant is no longer there, so there's no where to eat except a tiny bar area in the lobby. Thankfully, a very nice employee directed us to some restaurants within walking distance. There is only one small pool area other than the waterpark area, which is quite a walk from most of the rooms. And much smaller than it appears on the website and in the pictures. Rooms were really nice with a balcony; however, the view from the balcony is of an alley and laundry facility. Why even have it, seriously? I was woke up at 4 am Tuesday night by someone yelling obscenities outside our room, evidently having been locked out of his room. Overall, not what I was expecting based on the amount of money I spent."

"Multiple pools. Great staff. Hiking trails right out of the hotel."

"Very friendly staff. Great food at Prada. Excellent service "