Stevenson Ranch 4 Stars Hotels

"Everyone was very helpful and accommodating. We ate at one of the restaurants and everything we had was great. I would definitely recommend this hotel!"

"Nice locTion"

"Lovely"

"This hotel was dilapidated and sketchy. Our room was musty, window sheers were literally shredded and tied up all over the place, gross old cobwebs outside on our windows and my daughter and I both woke up with swollen puffy eyes ostensibly from mold or allergens in the room or ac vents. We also chose the hotel partially for laundry facilities as we were attending a local horse show and assumed we would need them and when we asked were told they actually weren’t on site…they were at a sister property across the street. We clearly were not going to go sit with our laundry across the street for an hour and a half. When I showed the pictures of the shears to our desk agent, she conjecture that maybe that had just been done by the previous guest. We left when returning from our commitments the second day and when we emailed management were told that they would refund us for only the one night because we had stayed two which of course we had not. Abysmal property. We spent the following two nights at a lovely hotel with the same rate that was a palace in comparison. Photos attached."

"The biggest issue I had was the water in the room don’t work correctly. I notified the front desk and they sent someone to fix it, but it wasn’t fixed. The shower would turn completely off while I was in it. The sink faucet wouldn’t release water when you turned the nozzle on. The toilet wouldn’t flush everytime you tried to flush it. They definitely need to do something about their plumbing. "