Southlake 4 Stars Hotels

"Loved my stay"

"Attended Gaylord Texan for a conference. No complaints. Beautiful property with excellent service. The catered food from the hotel at the conference was also great. "

"No breakfast included, extra cost, waitress scolded me for getting coffee from eating area, deposit paid but only half returned back after parking fees pulled out and kept by Marriott we were not informed ahead of time, several kids running up and down halls kicking doors, called 3 times to let them know from 9 to 11 pm at night while sleeping. First time staying here will not stay ever again. Employees not helpful, no receipt at checkout even though I requested it, this place might be pretty in pictures but not a place to feel good staying at. Room was not clean very well, smelly, toilet backed up and filled over. No urgency there at all in case of fire save yourself but sleep on lower floors. That's what our experience was very sad."

"Front desk staff is practically null. Also left my room without housekeeping one day. Told them, didn’t even care about it. Also didn’t care about trying to do a late check out. Little perks that a 5 star hotel shouldnt pass unnoticed. Otherwise, the hotel is beautiful, clean and in a great place. "