Sierra Helada Natural Park 4 Stars Hotels

"Good location"

"Our room door was left wide open for 6-8 hours on multiple occasions, even after making a complaint about it to reception staff. The reception staff and manager were rude and unprofessional and the housekeeping staff/management, in addition to leaving room doors wide open, left a master key card on the table in our room, which presumably would have provided access to every room in the hotel! The hotel's resolution to all of these issues by numerous members of staff from multiple departments was to have a word with the person who cleaned our room! "

"Lovely hotel near beach & a tram ride from the centre Staff friendly & helpful Good breakfast & "

"The room was good except the shower was not good .you had climb into the bath first .it needs updated to a walk in shower.apart from that everything was good.9"

"good "

"I did not have an ocean view, always nice the room though, staff always really noce and hotel so clean"

"Really clean. helpful staff. Food was ok. Nice place to stay and central to the city."

"The room was nice and clean "