Scotts Valley 4 Stars Hotels

"Shower and bathroom was a little aged but other than that, everything was great. Would be a great improvement if floors were hardwood with replaceable area rugs. Carpet never feels clean in any hotel. "

"It was a beautiful resort but they were not properly staffed. Our room was clean, but found utensils (used) on the floor on the side of the bed. Gross. We went to the restaurant for breakfast, with a reservation, and it was an almost three hour ordeal due to the lack of staff. The reason I still give a 4 out of 5 was because it was a beautiful resort, very centrally located, and three specific staff members went above and beyond. The biggest thank you to Jacob, Jackson, and Nicolas. These three are the primary reason I would come back! Well done on the amazing hires. "

"Walls are thin - can hear the guests next door blowing their nose, coughing, flushing the toilet, etc. Said they would waive parking if we signed up for a Marriott account, which we did, and then they charged our card anyway. Still trying to get a refund on it. "

"the staff was super friendly and helpful from the moment i checked in to check out. the only downside was i fif not have a microwave in my room so i couldn't heat my food up. the room was very small so the tv couldn't even be in front of the bed it was far off to the side. but other than that the room was fine. "