Natrona Heights 4 Stars Hotels

"The room was clean and the overall hotel amenities and facilities were quite good. The service was excellent. The front desk, restaurant and cleaning staff were all extremely attentive and helpful."

"So understaffed we had to wait until 5pm to be given a room and were late for our dinner reservations. There was one young woman working the front desk. She was lovely but incapable of managing the crowd of people who occupied the lobby because housekeeping wasn’t ready with the rooms. She should not have been alone at the front desk on a busy Saturday. 4:00pm is already a late check-in time; 5pm is ridiculous. The room was clean but small and spartan, like a dorm room. There was absolutely nothing “boutique” about this place. We were very disappointed."

"Perfectly located. The rooms are spacious. Beds and linens are comfortable. Appreciate the professionalism of the staff at all the Omni hotels. "