Natick 4 Stars Hotels

"The staff is always super friendly. The hotel is very clean. We love the convenience of this hotel being connected to the convention center but also the mall."

"We have a very high energy 8 year old boy. The staff thought the resort, more so at the front desk where so great with him. They talked with him and enjoyed his daily stories about what we did while out exploring. The staff will have us coming back for sure, they went above and beyond to make us feel comfortable, they were very helpful when we were looking for places to go and explore. Highly recommend based on staffing alone! The resort was very clean with really nice amenities. On site restaurant, outside bar area with a fire pit. We used the comfy seating but it was pre season for the outdoor bar to be opened. They have construction going on but it didn’t impact the atmosphere or the guests comfort. The indoor pool was nice and clean, our son enjoyed swimming each day. We will go back to this resort and enjoy Newport and the places we didn’t get to see!"

"Hotel was very clean with good mattress! Super comfortable and the breakfast was well worth the nominal extra cost. The bar even had a Jazz ensemble on Saturday nite and they were excellent! Very unexpected to have entertainment! Would stay here again!"

"Clean room. Nice space. Good location. Convenient shuttle!"

"I had an extremely unpleasant experience at this hotel. If you value yourself, I strongly advise against booking a stay here, particularly for people of color. I had to reserve two nights to take some nice photos for my birthday, which was stated in my initial agreement during the booking process. However, no one mentioned any restrictions until I began taking pictures. Both the managers and the receptionist approached us, insisting that we stop or they would call the police. I was bewildered, questioning whether taking pictures in their premises was prohibited. The receptionist tells me doesn’t matter we should just stop, this was not part of their policy. Ultimately, she demanded an additional $500 to continue our photo session. Feeling I had no choice, I agreed to pay the amount, which surprised her. She then altered her stance again, stating that if I paid the $500 i would only be permitted to take pictures for 45 minutes. At that moment, I realized her actions were rooted in racism against people of color. I had to cease all photography and managed to take a few in my room, I cried throughout the day. The most distressing part of this ordeal was when I attempted to check out; they refused to refund the extra $100 they had held on my account. When I inquired about this, she explained it was because I had taken pictures on their premises. I have traveled all over I never experienced this kind of embarrassment in my whole life."

"They have valet parking. Room was awesome. Bathroom was massive. Walking distance to the town. Just awesome place. Highly recommended."

"Loved it. Nice rooms"