Mawokota 4 Stars Hotels

"Very smart and responsive staff"

"Nice stafff"

"Great place, very clean"

"YES"

"The Aircon was not working when asked to change rooms told all the rooms available have no Aircon working they brought a portable Aircon in the room and it was like an sleeping inside a truck with the noise it made. I had a guest visit me and the receptionist said only 30 Minutes will be allowed or we will charge extra $40 for the guest if the guest stays even 1 minute more I requested 15 mins extra but was rudely denied saying you have signed a checkin form and you should have read the policies The bathroom sink when you open the tap floods up on the top and drainage was blocked No good food menu For the price you pay and the service provided was a total ripoff "

"I have tried several hotels in Kampala and this one is the very best , perhaps being outside of Nakasero where my workplace is, made it a bit unappealing but the overall hospitality experience is excellent. Kudos to Angela at reception ..."

"I am a frequent traveller to Uganda, as I work in the travel industry. I rarely ever write reviews. I have stayed at the Latitude many times since it opened. What was once my favourite, and the best hotel in Kampala, has now become tired and very run down. Management has made unfortunate decisions with the layout - the buildings and pool areas look tired, unreliable wifi in common areas, and the staff could use some encouragement as they are not engaged. Latitude is a boutique hotel - the decision to move the gym in favour of another conference room was unfortunate. The gym used to be amazing. There are more than enough other conference hotels in Uganda! The food is overpriced, generally confusing menu (no prices listed on some menus), and really just overall lacking. Most notably, one morning the entire staff was eating from the breakfast buffet, while I was trying to get the last remaining food as a guest. The design, food, and layout/vibe of the hotel, which made the place so special - is no more. Very disappointed. We actually checked out early to move hotels. Of course, no refund or special accommodations. I will not return until management makes some changes. "

"Very efficient and warm welcome and very attentive staff. The room and breakfast were excellent. Sadly, the restaurant service on three evenings was terrible. I hosted a graduation dinner on 26th Feb. and my guests had to wait 2 hours (YES, 2 hours) for the starters to arrive. Then the main courses arrived one by one, not all together, and ladies were served last. How is this from a hotel claiming to be at the forefront of hospitality and even running a hospitality school."